...appears to be rethinking its position. VistaPrint, an online printing company, announced Monday it has "terminated itscontract" with Vertrue, which came under government scrutiny, along with competitors Affinion and Webloyalty, after investigators...
http://news.cnet.com/8301-31001_3-10407285-261.html
...its contact centre requirements and the fulfillment of itscontract obligations was becoming increasingly untenable. IBM...Finally, BMO derives significant value from structuring itscontract with IBM to quantify key business metrics for its contact...
http://www-03.ibm.com/services/ca/en/cfo/documents/wp_fnal_cg28n.pdf