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Find the latest news and information on customer records from ComputerWeekly.com and the web.

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T-Mobile admits to losing 17 million German customer records
...to losing 17 million German customer records T-Mobile has admitted losing 17 million German customer records, with the records being offered...Deutsche Telekom, says the customer records are held on a storage device... http://www.computerweekly.com/Articles/2008/10/06/232562/t-mobile-admits-to-losing-17-million-german-customer-records.htm
Nationwide deploys hosted electronic document management for customer records
Enterprise Software Nationwide deploys hosted electronic document management for customer records Nationwide Building Society has chosen EDM Group's hosted Scan on Demand business system for flexible access to archived customer... http://www.computerweekly.com/Articles/2008/05/14/230688/nationwide-deploys-hosted-electronic-document-management-for-customer.htm
Skandia to screen customer records to comply with EU money laundering law
Risk Management Skandia to screen customer records to comply with EU money laundering law Skandia is to screen up to one million client records using a new technology system to... http://www.computerweekly.com/Articles/2007/04/24/223431/skandia-to-screen-customer-records-to-comply-with-eu-money-laundering.htm
Virgin Media data breach highlights the powers of the ICO
...interesting as the consequences (see full story here). On reporting the loss of a CD containing 3000 unencrypted customer records, the company has been ordered by the Information Commissioner's Office (ICO) to encrypt all portable media... http://www.computerweekly.com/blogs/stuart_king/2008/10/virgin-media-ico.html
Best Western: speculation and denials
...publicly refuted the story reported in the Sunday Herald and stated that "Claims reported about our Central Reservations customer records are not accurate" (read the full statement here). The statement is fairly vague and as Information Week point... http://www.computerweekly.com/blogs/stuart_king/2008/08/best-western-speculation.html
Abbey targets cost and service gains from IT overhaul
...database platform. Abbey has consolidated all of its customer records on to a single database. Eliminating duplication has allowed the bank to reduce the number of customer records it stores from 52 million to 20 million. This... http://www.computerweekly.com/Articles/2007/12/04/228426/abbey-targets-cost-and-service-gains-from-it-overhaul.htm
IT integration essential for Santander's M&A strategy
...is always a tricky project, given the millions of customer records involved and the potential for customer service...completed. The IT project has involved moving all customer records onto a single database, reducing the total number... http://www.computerweekly.com/Articles/2009/06/02/236188/it-integration-essential-for-santanders-ma-strategy.htm
IT migration disrupts services for Abbey
...involved replacing more than 18 tons of cable. ● Single database created to hold all customer data. Some 52 million customer records consolidated into 18 million to enable single customer view. ● Migration of 10 million savings accounts... http://www.computerweekly.com/Articles/2007/11/12/228037/it-migration-disrupts-services-for-abbey.htm
Better testing may have prevented Parcelforce data breach
...Management Better testing may have prevented Parcelforce data breach The data breach at Parcelforce that exposed customer records online points to inadequate vulnerability testing of the site, says security firm Fortify Software. A BBC investigation... http://www.computerweekly.com/Articles/2009/06/22/236527/better-testing-may-have-prevented-parcelforce-data-breach.htm
Integration is key to effective VoIP
...to face meetings. Telephone calls were often logged into computer systems, faxes were scanned in and attached to customer records and face to face meetings were entered as records. Overall, things were nominally under control. Now, we have... http://www.computerweekly.com/Articles/2007/03/15/222430/integration-is-key-to-effective-voip.htm
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All ResultsNews and blogs from the web - CUSTOMER RECORDS

In the face of job losses where are customer records going
...face of job losses where are customer records going Dan Morrill (Program...who is minding the store on customer records and customer data? As...state of shock, the loss of customer records and data across many enterprises... http://it.toolbox.com/blogs/managing-infosec/in-the-face-of-job-losses-where-are-customer-records-going-27223
Finextra: UK's Revenue and Customs loses 25 million customer records
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NetSuite 3Q results: More cash flow, record sales; lighting manufacturer win
HSBC loses 370,000 customer records
Data put at risk by app testing naivety
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All ResultsOther content from the web - CUSTOMER RECORDS

EDGESOFT WHITEPAPER NEW
...assigning, scheduling and routing planning cases; cashiering and fee appraisal. This centralized database of customer records provides accurate, timely information to customers who are submitting development plans for approval. Code Enforcement... http://www.edgesoftinc.com/elms_whitepaper.pdf
Customer Records
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Infosecurity Europe - Press Releases
Mentor Graphics- customer case study from Pitney Bowes White Papers at silicon.com
"Presumed lost": 1m Bank of America customer records - Security Strategy - Breaking Business and
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