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February 04, 2021 04 Feb'21
UiPath hires former cloud executive to head APAC business

Former Google and AWS executive Rick Harshman will lead UiPath’s business in Asia-Pacific, where adoption of robotic process automation is growing
February 04, 2021 04 Feb'21
CDEI: Local government data use must keep up Covid momentum

The Centre for Data Ethics and Innovation says momentum in local authority data use during the Covid-19 pandemic is in danger of being dissipated without central government investment and support for data skills development
February 04, 2021 04 Feb'21
CIO interview: David Walmsley, chief digital and omni-channel officer, Pandora

The Covid-19 coronavirus pandemic could have been a disaster for the jeweller, but due to its digital transformation programme, it was ready to carry on serving its customers online
February 03, 2021 03 Feb'21
Healthcare and life sciences dominate 2021 DataIQ 100 list

NHS England’s managing director of data and analytics, Ming Tang, joins data leaders from pharmaceutical companies AstraZeneca and GSK in the top 10 of this year’s DataIQ 100 list

February 03, 2021 03 Feb'21
Tata Communications grows IoT footprint

India’s Tata Communications has been shoring up its IoT capabilities through a handful of acquisitions and partnerships with telcos
February 01, 2021 01 Feb'21
Robert Gordon University delivers graphics workstations virtually

Engineering and architecture students require PCs that can run GPU-accelerated applications. VDI has enabled them to be streamed remotely
January 29, 2021 29 Jan'21
Revealed: Brits who fuelled ‘vicious’ conspiracy theory by Trump supporters

Trump supporters have apologised and paid millions in damages to the family of murdered Democratic Party staffer Seth Rich for promoting false allegations that Rich – not Russian agents – stole emails from the Democratic National Committee
January 28, 2021 28 Jan'21
SAP launches ‘Rise’ business transformation as a service

SAP CEO Christian Klein announces business transformation as a service package, dubbed Rise
January 27, 2021 27 Jan'21
How Nottinghamshire County Council saved loads of money on SAP

The council was paying £100,000 a year just to keep ECC patches up to date and needed to find savings to support frontline services
January 20, 2021 20 Jan'21
More subpostmasters’ prosecutions sent to appeal for wrongful conviction

Four more subpostmasters are to have their appeals against criminal convictions heard in the appeal courts

January 14, 2021 14 Jan'21
Zoom reveals phone product spike, public offer price

Strong service performance, reliability and enterprise-grade features drive uptake of Zoom Phone as still rapidly growing conferencing firm announces $1.75bn share offering
January 13, 2021 13 Jan'21
South Central Ambulance Service drives out of Covid data fog with Qlik

Ambulance service’s business intelligence has come into its own during the coronavirus crisis, helping the managers behind the paramedics to deliver the service with fast data flows and joined-up datasets
January 12, 2021 12 Jan'21
Community Fibre ups ante with fibre-based entertainment service

London-based fibre altnet uses growing gigabit network to offer first entertainment service based on full-fibre broadband
January 11, 2021 11 Jan'21
Ordnance Survey opens up direct, API access to location data for public sector

Location data made available to public sector organisations via application programming interfaces, reducing data management overheads
January 08, 2021 08 Jan'21
AI Council advises government to do artificial intelligence moonshots

The AI Council has published a “roadmap” of advice to government in respect of developing a UK state strategy for artificial intelligence, encompassing skills, vendor support and public sector procurement
January 08, 2021 08 Jan'21
British Gas tackles omnichannel customer correspondence

Utility firm hopes to map out customer communications to help deliver a better customer experience and improve the business
January 07, 2021 07 Jan'21
Poor data flows hampered government’s Covid-19 response, says the Science and Technology Committee

House of Commons Science and Technology Committee finds poor data management to have hampered the government’s Covid-19 pandemic response
January 07, 2021 07 Jan'21
Robust member administration system indispensable for Dutch Coeliac Society

Organisation had to find a dedicated member administration system to support existing members, new members and countless volunteers
January 06, 2021 06 Jan'21
NHS trust says appointment processes robust despite criticism of role for Post Office scandal CEO

NHS trust defends its director appointment process following an external review of its recruitment of former Post Office CEO Paula Vennells
December 31, 2020 31 Dec'20
Pandemic heroes dominate New Year Honours List 2021

The New Year Honours List 2021 is remarkable for its recognition of those who have excelled during the Covid-19 public health emergency, including digital and data professionals
December 30, 2020 30 Dec'20
UK-EU Brexit deal passes Commons with six-month data adequacy bridge

IT industry trade body TechUK has welcomed a six-month data adequacy bridge, in the wake of the EU-UK trade deal that the House of Commons has voted for
December 30, 2020 30 Dec'20
Top 10 information management stories of 2020

Here are Computer Weekly’s top 10 information management stories of 2020
December 29, 2020 29 Dec'20
Top 10 business applications stories of 2020

Here are Computer Weekly’s top 10 business applications stories of 2020
December 24, 2020 24 Dec'20
UK-EU Brexit deal: TechUK and DigitalEurope hail new dawn but note unfinished data business

Technology trade bodies TechUK and DigitalEurope welcome Christmas Eve UK-EU Brexit deal as a new dawn, but say there is work still be to done on data adequacy and financial equivalence
December 24, 2020 24 Dec'20
UK-EU Brexit deal: TechUK sees positive runes on digital and data adequacy

TechUK is giving a cautious welcome to the imminent UK-EU trade deal, seeing positive signs for data adequacy and digital trade
December 24, 2020 24 Dec'20
Top 10 Downtime Upload podcasts of 2020

Here are Computer Weekly’s top 10 Downtime Upload podcasts of 2020
December 22, 2020 22 Dec'20
Top 10 retail technology stories of 2020

Computer Weekly looks at what 2020 had in store for the retail industry – just how did technology help retailers adapt to changing customer behaviour during the pandemic?
December 21, 2020 21 Dec'20
Top 10 artificial intelligence stories of 2020

AI has moved beyond a tool for web giants and internet startups to something mainstream businesses should take seriously
December 20, 2020 20 Dec'20
THKD taps SAP and Azure to improve patient experience

Malaysian healthcare group THKD is deploying new SAP systems and plans to tap Azure’s cloud infrastructure to enhance patient experience
December 17, 2020 17 Dec'20
Post Office suffers latest court defeat in Horizon IT scandal

Court of Appeal indicates subpostmasters can pursue appeal route that could do more damage to Post Office’s reputation
December 17, 2020 17 Dec'20
Guide Dogs data strategy navigates path to organisational view

Guide Dogs CIO Gerard McGovern is mapping out a data strategy that is aimed at taking the charity from an individual to an organisational view of data
December 17, 2020 17 Dec'20
UK police unlawfully processing over a million people’s data on Microsoft 365

The roll-out of Microsoft 365 to dozens of UK police forces may be unlawful, because many have failed to conduct data protection checks before deployment and hold no information on their contracts
December 14, 2020 14 Dec'20
Google services outage: Gmail, YouTube and Docs temporarily down

Google’s services suffered unexpected downtime on 14 December 2020. Gmail, YouTube, Google Drive, the Android Play Store and its maps service all affected
December 14, 2020 14 Dec'20
Appointment of disgraced former Post Office executive at Welsh FA questioned by MP

The appointment of a former Post Office executive, who tried to mislead a judge, in the Football Association of Wales has been questioned by an MP
December 13, 2020 13 Dec'20
Singapore trials beacons to bolster police operations

Police beacons equipped with video cameras, sirens, floodlights and speakers are being deployed at two parks to improve public safety in a year-long trial
December 11, 2020 11 Dec'20
History made as subpostmasters wrongly prosecuted in Horizon IT scandal have convictions quashed

Six subpostmasters who were wrongly prosecuted for accounting shortfalls caused by computer errors have their convictions quashed after years of campaigning
December 10, 2020 10 Dec'20
Alan Turing Institute appoints global advisory board to aid digital identity schemes project

The Alan Turing Institute announces an international advisory board for a project investigating digital identity schemes, with a view to building the technology and organisational infrastructure to sustain them as trustworthy
December 10, 2020 10 Dec'20
DCMS’s Whittingdale: National Data Strategy enters post-consultation phase

Minister for media and data tells TechUK’s Digital Ethics summit that the long-awaited national data strategy has entered a new, post-consultation phase, and that the UK is set to show international leadership on digital and data in 2021
December 10, 2020 10 Dec'20
AWS eyes mainframe workloads

Amazon Web Services is doubling down on efforts to help its partners address the growing demand for capabilities to migrate mainframe workloads to the cloud
December 09, 2020 09 Dec'20
Top IT predictions in APAC in 2021

The Asia-Pacific region will continue to be a cradle for technology innovation in the new year, whether it is 5G services, artificial intelligence, cloud computing or cyber security
December 08, 2020 08 Dec'20
Tesco uses Netcall to speed up insurance claims process

An in-house team has used a low-code platform from Netcall to develop an application for Tesco Underwriting
December 06, 2020 06 Dec'20
China lags US in computer vision

China trails the US in the field of computer vision despite making inroads in computing and research, new report finds
December 04, 2020 04 Dec'20
Government data quality framework geared to overcome poorly organised data

The Office for National Statistics has published guidelines aimed at improving “disorganised” public sector data
December 03, 2020 03 Dec'20
Dreamforce 2020: Hyperforce shifts Salesforce to public cloud

Salesforce COO Bret Taylor announced “Hyperforce” during Marc Benioff’s opening keynote at the virtual version of the supplier’s 2020 Dreamforce event in San Francisco
December 03, 2020 03 Dec'20
S/4 Hana projects come off back burner, but skills shortage impedes progress

UK and Ireland SAP User Group members set to ramp up S/4 ERP migration projects, but skills shortage and retirement of SAP managers in user organisations are a concern
December 02, 2020 02 Dec'20
How IoT keeps water flowing in rural communities

Non-profit organisation Charity: water has built an internet-of-things device packed with sensors to keep wells in remote parts of Africa and Asia flowing with clean water
December 02, 2020 02 Dec'20
Salesforce confirms rumoured Slack acquisition on eve of Dreamforce 2020

Salesforce has announced a $27.7bn stock and cash acquisition of Slack ahead of the virtual iteration of its Dreamforce 2020 event
December 02, 2020 02 Dec'20
Comms giants flow to edge of Amazon to boost 5G enterprise, industrial applications

Vodafone and Verizon announce partnerships with cloud giant to offer edge computing for use cases including autonomous vehicles, security, smart cities, healthcare and live interactive video streaming
December 01, 2020 01 Dec'20
Government covers its ears as complaint by victims of Post Office abuse heads to ombudsman

Government denies responsibility for the abuse inflicted on subpostmasters by the Post Office over faulty IT system
December 01, 2020 01 Dec'20
What it takes for APAC firms to ride out the pandemic

Whether businesses will recover from the Covid-19 pandemic will depend on how they leverage technology to innovate, create new business models and build digital trust
November 26, 2020 26 Nov'20
Robots taking jobs, but creating careers

Robotic process automation developers tell Computer Weekly about the job they never expected to be doing
November 26, 2020 26 Nov'20
Tony Blair Institute and Oracle combine to launch cloud-based vaccine management in Africa

The Tony Blair Institute (TBI) and Oracle have combined to launch a vaccine management programme in several African countries
November 25, 2020 25 Nov'20
Australia’s science agency unveils mapping tech for SMEs

The digital specialist arm of the Commonwealth Scientific and Industrial Research Organisation has developed a mapping system to help robots navigate dangerous and complex terrain
November 25, 2020 25 Nov'20
Scottish government unveils strategy for digital planning

Scotland’s government has published a document that describes its strategy for the digitisation of the nation’s planning system
November 25, 2020 25 Nov'20
UK government Geospatial Commission stipulates actions to exploit location data

Report outlines some actions public bodies and companies can take to make better economic use of location data
November 24, 2020 24 Nov'20
Post Office accused of lying and being in contempt of Parliament in IT scandal

Campaigning politician demands access to documents that could prove that the Post Office lied
November 23, 2020 23 Nov'20
Inside Huawei’s APAC cloud strategy

The Chinese technology giant is counting on its strengths in hardware infrastructure and focus on research and development to make a mark in Asia Pacific’s public cloud market
November 23, 2020 23 Nov'20
Subpostmasters want £300m from a government that allowed Post Office ‘reign of terror’

The government allowed the Post Office to “run amok” and destroy lives, says complaint to Parliamentary Ombudsman
November 20, 2020 20 Nov'20
University of Melbourne to advance digital health

Australia’s University of Melbourne has established a research outfit to build and clinically validate healthcare technology solutions
November 19, 2020 19 Nov'20
Fujitsu staff under investigation for potential perjury in Post Office IT trial named

Court documents reveal the names of the Fujitsu employees under investigation for potentially providing misleading information in criminal trials
November 19, 2020 19 Nov'20
Why databases are key to Alibaba’s Singles’ Day sales

With each order split into multiple database transactions, ensuring the scalability and elasticity of database systems was key to the success of Alibaba’s Singles’ Day sales
November 18, 2020 18 Nov'20
IT managers raise concerns over retaining and attracting SAP skills

Survey has shone a light on the concerns of organisations managing and deploying SAP enterprise software
November 17, 2020 17 Nov'20
Botched software update to blame for Post Office Horizon crash

Post Office says planned firmware update caused the problem that left branches unable to do business for 90 minutes
November 16, 2020 16 Nov'20
NHS completes transition to HSCN

All 950 NHS, social care, private sector and local authority organisations have migrated from the legacy N3 network to the Health and Social Care Network
November 12, 2020 12 Nov'20
IT Priorities 2020: Budgets rejigged to support 2021 recovery

IT has been essential in helping organisations remain operational. IT chiefs are now considering the IT to drive a sustained business recovery
November 11, 2020 11 Nov'20
Lack of openness on Horizon errors remains as Fujitsu refuses to explain latest outage

Subpostmasters are being kept in the dark about errors in the branch computer system they use, despite the Post Office and Fujitsu being slammed in court over their lack of openness
November 10, 2020 10 Nov'20
DCMS’s Whittingdale: National data strategy not tied to EU trade deal

Minister tells ODI Summit that national data strategy is nearly finished and will fuel UK economic growth post-Brexit and post-pandemic
November 10, 2020 10 Nov'20
Productivity shrinks, but office and remote workers optimistic about new normal

Despite the bleak times caused by Covid-19, study finds a silver lining in the form of accelerating digital transformation and technology investment for remote workers
November 10, 2020 10 Nov'20
Gartner: Composability will make business more resilient and agile

CIOs have stepped up to the challenge of supporting their organisations during the global coronavirus crisis. Now they are set to do more – with less
November 06, 2020 06 Nov'20
Finger pointed at Fujitsu as Post Office Horizon system crashes nationally

Post Office branches offline during busy business hours after suffering an IT error that the Post Office said related to IT from supplier Fujitsu
November 05, 2020 05 Nov'20
Quarter of UKISUG members plan S/4 Hana migration by 2022

Research by UK and Ireland SAP User Group and analyst firm shows SAP customer base still moving slowly to S/4 Hana
November 04, 2020 04 Nov'20
University of Warwick graduates to BT 5G to accelerate innovation

BT installs UK’s first dedicated public 5G network for the University of Warwick, aiming to bring new opportunities for research and further enhance students’ learning experience through its EE mobile network
November 03, 2020 03 Nov'20
Industrial IoT connections to reach 37 billion by 2025

Smart factory concept realised as research reveals smart manufacturing will represent three-fifths of global industrial internet of things connections over next five years
November 03, 2020 03 Nov'20
Subpostmasters’ complaint about government begins its journey to Parliamentary Ombudsman

Government faces scrutiny of its handling of the Post Office IT scandal that destroyed subpostmasters’ lives and livelihoods
November 02, 2020 02 Nov'20
HPE to build new Pawsey supercomputers

Hewlett-Packard Enterprise has snagged a A$48m deal to deliver a supercomputer for Australia’s Pawsey Supercomputing Centre
October 30, 2020 30 Oct'20
Nearly half of firms to increase investments in IoT despite the impact of Covid-19

Gartner research finds that a third of companies that have implemented IoT will likely have implemented AI in conjunction, with at least one IoT project with digital twins also a key driver, by 2033
October 29, 2020 29 Oct'20
Why Malaysia’s AmBank is embracing open source and DevOps

AmBank Group is tapping open source, DevOps and data science to improve customer service and develop bespoke services for a broader market
October 28, 2020 28 Oct'20
Avalon Airport deploys touchless kiosks, CT screening

Australia’s Avalon Airport has rolled out touchless check-in and bag drop systems that passengers can control using speech, head gestures and eye gaze
October 27, 2020 27 Oct'20
SAP Q3 2020 results: revenue down 4%, cloud silver lining hailed

SAP’s third quarter 2020 results stated a 4% year-on-year reduction in revenue, with an 11% increase in cloud revenue lightening the gloom
October 26, 2020 26 Oct'20
BT brings out RCS business messaging to UK customers

Telco announces that platform based on next generation of rich mobile messaging is now through early-stage pilots and is available for businesses to enhance customer experience
October 22, 2020 22 Oct'20
ANZ Bank moves digital banking services to container platform

Australia’s largest bank now runs 30% of its internet banking services on Red Hat OpenShift in a move that has energised developers and paved the way for more automation
October 16, 2020 16 Oct'20
Serco and Sitel contact-tracing contracts agreed to be penalty-free for underperformance

Penalties for underperformance were not included in NHS contact-tracing contracts with Serco and Sitel, it has emerged from questions to the Department of Health by Conservative MP David Davis
October 14, 2020 14 Oct'20
NHS England issues integrated cloud ERP procurement advice call

NHS England is calling on software suppliers for advice concerning the feasibility of moving and integrating its ERP systems in cloud infrastructure
October 14, 2020 14 Oct'20
ServiceNow to roll out Now platform on Azure

ServiceNow introduces Azure-linked offering to cater to the needs of organisations in regulated industries that have strict data sovereignty and security requirements
October 14, 2020 14 Oct'20
Rémy Cointreau migrates SAP to S/4 Hana on Google Cloud

Cloud-based deployment speeds up scalability and provides integration with Salesforce and e-commerce systems
October 13, 2020 13 Oct'20
DBS to deploy IBM z15 mainframes

Singapore’s DBS Bank has signed a seven-year deal with IBM to run and modernise mission-critical applications on z15 mainframes
October 12, 2020 12 Oct'20
Software AG caught in double extortion ransomware hit

Data stolen from prominent German software company by Clop ransomware gang appears on the dark web
October 09, 2020 09 Oct'20
Inside VMware’s Kubernetes playbook

Kubernetes co-creator Joe Beda talks up the evolution of the container orchestration platform and efforts by VMware to help enterprises get the most out of the technology
October 09, 2020 09 Oct'20
Cisco, Qwilt and Digital Alpha launch open caching CDN for service providers

Consortium of tech providers introduce new model for media delivery using open caching architecture, claiming ‘unprecedented’ levels of quality with open, global APIs
October 08, 2020 08 Oct'20
CDO interview: Pets at Home uses data analytics to further petcare ‘ecosystem’

Robert Kent, chief data officer for Pets at Home, describes how he has built a data analytics team and technology stack to enhance the petcare company’s understanding of its customers
October 08, 2020 08 Oct'20
Accenture acquires NZ firm to bolster SAP practice

Accenture’s acquisition of Zag comes amid growing demand for expertise in S/4 Hana migrations in Australia and New Zealand
October 06, 2020 06 Oct'20
NetSuite CEO Goldberg: Growing in the house of Oracle

NetSuite CEO Evan Goldberg briefs analysts and press on the eve of the supplier’s annual, this year virtual, conference
October 05, 2020 05 Oct'20
Singapore firm rolls out robotic barista

Crown Group’s robotic coffee kiosk, powered by a slew of artificial intelligence capabilities, serves up coffee beverages round the clock without the need for human baristas
October 02, 2020 02 Oct'20
Justice for subpostmasters as wrongful criminal convictions are set to be quashed

The Post Office has chosen not to contest 44 out of 47 appeals, meaning most are likely to have their names cleared, but others still face a Court of Appeal battle for justice
September 29, 2020 29 Sep'20
Oracle OpenWorld 2020: Miranda – business model changes are driving turn to cloud

Steve Miranda, who leads Oracle applications development globally, spoke to Computer Weekly ahead of his keynote at the virtual version of OpenWorld. Supply chain management and customer experience are vectors where improvements are being made, he ...
September 29, 2020 29 Sep'20
Subpostmasters still in the dark about live Horizon errors

Subpostmasters still not being told about all the known errors in the controversial Post Office branch accounting and retail system that they use
September 22, 2020 22 Sep'20
The inside story of Taiwan’s AI whizz

Not content with his stellar achievements in artificial intelligence, Chih-Han Yu wanted to create an impact with his work and formed one of Taiwan’s most important unicorns
September 21, 2020 21 Sep'20
CIO interview: Julie Berry of Saffery Champness advances business advisory role for IT

Julie Berry, IT director at accountancy firm Saffery Champness, describes how her team has enhanced its advisory role to the business, in part through the implementation of a cloud-based document management system
September 18, 2020 18 Sep'20
Congressman offered Julian Assange a ‘win-win’ deal that would help President Trump

Details have emerged of US congressman Dana Rohrabacher’s offer of a pardon to WikiLeaks founder Julian Assange in a ‘win-win deal that would benefit US President Donald Trump
September 17, 2020 17 Sep'20
Government IT leaders on how Covid crisis will shape future delivery

At a TechUK Building the Smarter State event, government IT leaders shared their experience of the coronavirus crisis, and their thinking about how future service delivery will aim to be more joined-up for citizens