News

Business applications

• August 28, 2025 28 Aug'25

  Microsoft refuses to divulge data flows to Police Scotland

  Tech giant Microsoft is declining to share key information with Police Scotland about where the sensitive data it uploads to Office 365 will be processed, leaving the force unable to comply with UK-wide data protection laws

• August 27, 2025 27 Aug'25

  FairPrice taps Google Cloud to build agentic AI workforce

  Singapore’s largest retailer is deploying a suite of agentic AI applications built on Google’s Gemini, Vertex AI and Agentspace to transform its customer experience and internal workflows

• August 21, 2025 21 Aug'25

  ICO investigates lawfulness of algorithms used in immigration enforcement

  The UK information commissioner is investigating claims that the use of algorithms by the Home Office to make recommendations on migrants breaches privacy laws

• August 21, 2025 21 Aug'25

  Subpostmaster federation accepted money from Fujitsu in run-up to High Court Post Office trial

  The National Federation of Subpostmasters accepted sponsorship money from Fujitsu in the run-up to a High Court case examining the IT firm’s faulty Post Office system

• August 21, 2025 21 Aug'25

  Reserve Bank of India proposes framework for AI adoption in India’s finance sector

  India’s central bank has proposed a framework to guide artificial intelligence adoption in the financial sector, along with recommendations to build shared infrastructure, implement safeguards and promote financial inclusion

• August 21, 2025 21 Aug'25

  Dell builds on $50m Singapore investment with new AI hub

  Dell Technologies has opened an AI innovation hub to speed artificial intelligence adoption for enterprises across Asia-Pacific and upskill 10,000 students and mid-career professionals in Singapore

• August 18, 2025 18 Aug'25

  Okta: AI adoption fuels problems for identity management

  Okta research indicates the emergence and growth of novel security problems, connected with the spread of AI agents and non-human identities

• August 18, 2025 18 Aug'25

  Docusign moves beyond e-signatures with AI-powered contract platform

  Docusign CEO Allan Thygesen explains how the company is leveraging its brand recognition and GenAI capabilities to solve decades-old problems in how businesses create, negotiate and manage contracts

• August 15, 2025 15 Aug'25

  Zendesk CTO on the new era of customer experience

  Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience

• August 15, 2025 15 Aug'25

  Vodafone Greece automates deals for customers, saves 500 staff-days of work

  Vodafone Greece hired an implementation partner for a business process management project while its own staff observed and learned how to use the technology

• August 13, 2025 13 Aug'25

  SAP touts Business Suite as key to enterprise AI

  The German software giant pitched its Business Suite set of integrated applications for the AI era, along with the SAP Joule copilot as the future orchestrator of business workflows, at its customer conference in Melbourne

• August 13, 2025 13 Aug'25

  Fujitsu orders staff to retain Post Office-related documentation as it braces for legal action

  Japanese supplier tells all UK staff to preserve documents related to its work with the Post Office

• August 13, 2025 13 Aug'25

  ODI tells EU to balance AI safeguards with innovation promotion

  The Open Data Institute has published a manifesto to guide European Union data and artificial intelligence policy formation

• August 12, 2025 12 Aug'25

  Workday research: 75% of employees will work with artificial intelligence, but not for it

  Workday research finds 75% of workers like AI as a teammate, but only 30% want it to be the boss. Trust in the technology may grow with use, but human focus, clear roles and governance are key

• August 12, 2025 12 Aug'25

  Salesforce research: CFOs zealous for agentic AI

  A Salesforce study says chief financial officers have shifted from agentic artificial intelligence caution to putting the technology front and centre of their business strategies

• August 12, 2025 12 Aug'25

  Ola’s Krutrim builds ‘AI-first’ sovereign cloud for India

  Krutrim is building a vertically integrated technology stack to make AI affordable, scalable and sovereign for Indian businesses while catering to the country’s linguistic needs

• August 06, 2025 06 Aug'25

  Airtel to sell its in-house tech globally, inks deal with Singtel

  The Indian telecoms giant is commercialising the digital tools it built for its own vast network, using its subsidiary, Xtelify, to challenge cloud providers in India and sell its AI software to peers like Singtel and Globe Telecom

• August 05, 2025 05 Aug'25

  How Australian firms are using graph databases

  Banks, miners and police forces in Australia are among those using graph databases to provide the context and data relationships needed for more accurate and trustworthy AI, moving projects from experimentation to production

• August 05, 2025 05 Aug'25

  How StanChart balances AI-powered innovation with security

  Alvaro Garrido, Standard Chartered’s technology and security chief, explains how multi-layered defences and its approach to data protection allows the bank to embrace artificial intelligence without compromising on security

• August 04, 2025 04 Aug'25

  Agentic AI a target-rich zone for cyber attackers in 2025

  At Black Hat USA 2025, CrowdStrike warns that cyber criminals and nation-states are weaponising GenAI to scale attacks and target AI agents, turning autonomous systems against their makers

• August 04, 2025 04 Aug'25

  Integrated platforms offer lifeline to Singapore’s F&B sector

  A partnership between payments firm Adyen and restaurant operating system provider Atlas is helping merchants to streamline operations, slashing errors by up to 80% and boosting sales as the sector faces record closures

• August 03, 2025 03 Aug'25

  NUS and Google team up on AI research centre

  The National University of Singapore and Google will set up a joint research centre focused on applied AI in education, law, and public health while also building a talent pipeline for the city-state

• August 01, 2025 01 Aug'25

  Microsoft, DISG launch AI agent accelerator programme

  Microsoft and DISG’s programme will provide cloud credits, training and tools to local businesses as part of a national push to create ‘frontier firms’ where humans work alongside autonomous AI agents

• July 31, 2025 31 Jul'25

  Microsoft reports massive cloud uptick as CMA questions licensing

  The company’s latest quarterly results show that the Microsoft cloud is booming. But the CMA is not happy with how it’s winning business

• July 31, 2025 31 Jul'25

  ServiceNow targets ‘data hell’, eyes BI play

  The workflow giant is building a data foundation for agentic AI and eyeing a slice of the business intelligence and analytics market

• July 30, 2025 30 Jul'25

  Be wary of enterprise software providers’ AI

  IT leaders need to assess lock-in risk, data silos, a lack of openness, removal of discounts and product bundling in AI offerings

• July 29, 2025 29 Jul'25

  Logicalis targets APAC’s mid-market with ‘GSI quality’ services

  The global technology service provider is banking on its ‘think global, act local’ strategy, a deep focus on application modernisation and security to differentiate itself in the region

• July 28, 2025 28 Jul'25

  Tesco IT problems lead to undelivered groceries and angry customers

  Tesco customers have been left without groceries after IT problems disrupted deliveries from stores and fulfilment centres

• July 28, 2025 28 Jul'25

  Microsoft opens first Southeast Asia research lab

  Microsoft Research Asia’s Singapore facility will pursue breakthroughs in domain-specific foundation models and agentic AI for sectors like healthcare and finance, aligning with the country’s AI strategy

• July 25, 2025 25 Jul'25

  Post Office will not compensate subpostmasters for IT outage

  Subpostmasters were unable to trade for nearly two hours last week when a problem at a Fujitsu datacentre put the Horizon system offline, but they will receive no payment for lost business

• July 25, 2025 25 Jul'25

  Interview: Cambridge Consultants CEO Monty Barlow scans for tech surprises

  Cambridge Consultants is a technology and consulting business unit of Capgemini. Its chief executive, Monty Barlow, talks about its heritage and vision for the future of digital technology

• July 24, 2025 24 Jul'25

  SAP Q2 2025: 9% revenue growth to €9bn, with steady pace in cloud ERP

  Amid what SAP CEO Klein has called this year’s ‘economic uncertainty’, the supplier posted 9% revenue growth for Q2 2025, with cloud revenue up 24%

• July 24, 2025 24 Jul'25

  ServiceNow tackles ‘sidecar AI’ chaos with agentic workforce strategy

  ServiceNow unveils agentic workforce strategy to orchestrate autonomous AI agents across business processes to help organisations avoid the complexity and problems with managing disconnected applications

• July 23, 2025 23 Jul'25

  Subpostmasters shoulder costs of Fujitsu’s Post Office IT outage

  Fujitsu datacentre outage hit subpostmaster sales for two hours, leaving subpostmasters to seek compensation

• July 22, 2025 22 Jul'25

  Colt targets crypto traders with low-latency connectivity

  Connectivity service aims to give digital asset traders and enterprises deploying AI applications a performance edge by connecting cloud regions faster than native backbones

• July 18, 2025 18 Jul'25

  First Post Office Capture conviction referred to Court of Appeal

  A former Capture software user’s 1998 theft conviction is the first to be referred to the Court of Appeal

• July 17, 2025 17 Jul'25

  Estimated 96% of EMEA financial services sector not ready for DORA

  Research from data backup provider Veeam indicates that vast majority of European financial services firms do not feel ready to meet the resiliency requirements of the EU’s DORA act

• July 17, 2025 17 Jul'25

  Fujitsu outage crashes Post Office Horizon system

  Japanese IT giant’s time serving the Post Office is due to end next year, but problems persist

• July 17, 2025 17 Jul'25

  Terrorist potential of generative AI ‘purely theoretical’

  UK terror legislation advisor takes stock of the potential for generative artificial intelligence systems to be adopted by terrorists, particularly for propaganda and attack planning purposes, but acknowledges the impact may be limited

• July 15, 2025 15 Jul'25

  Ada Lovelace: using market forces to professionalise AI assurance

  The Ada Lovelace Institute examines how ‘market forces’ can be used to drive the professionalisation of artificial intelligence assurance in the context of a wider political shift towards deregulation

• July 15, 2025 15 Jul'25

  Datadog doubles down on APAC, targets faster growth

  The observability tools supplier is executing a multi-year growth plan for Asia-Pacific and Japan, focusing on data residency, localisation and AI-driven observability to grow its market share

• July 14, 2025 14 Jul'25

  AI adoption grows amid falling trust in AI outputs

  As organisations move from AI hype to reality, a decline in trust for AI outputs is not a sign of failure, but a signal of market maturity, according to Bhavya Kapoor, Avanade's Asia-Pacific president

• July 11, 2025 11 Jul'25

  Former Post Office staff in Horizon replacement bid team

  Escher, which supplied middleware in the Post Office Horizon system, is eyeing up the contract to replace the controversial software

• July 11, 2025 11 Jul'25

  UK online safety regime ineffective on misinformation, MPs say

  A report from the Commons Science, Innovation and Technology Committee outlines how the Online Safety Act fails to deal with the algorithmic amplification of ‘legal but harmful’ misinformation

• July 09, 2025 09 Jul'25

  Accounting watchdog ‘disclaims’ College of Policing financial accounts after serious IT failures

  The professional body for policing in England and Wales failed to properly manage its transition to new accounting and payroll systems

• July 09, 2025 09 Jul'25

  CIOs will use AI and low-code to combat SaaS sprawl

  Nintex CEO Amit Mathradas explains why the proliferation of software-as-a-service tools is unsustainable and how CIOs are reclaiming control by building their own applications using artificial intelligence and automation

• July 04, 2025 04 Jul'25

  Medow Health AI debuts AI scribe tool in Singapore

  The Australian health technology company has launched its AI-powered scribe platform in Singapore to help healthcare professionals automatically capture and structure clinical notes, reports and referral letters

• July 03, 2025 03 Jul'25

  How GoTo’s high-stakes cloud shift is powering its AI future

  The Indonesian tech giant has migrated half its infrastructure to Alibaba Cloud, paving the way for AI initiatives to solve real-world business problems and support local languages

• July 02, 2025 02 Jul'25

  Enterprise AI adoption moving beyond experimentation

  Moe Abdula, vice-president of customer engineering at Google Cloud, discusses the shift from AI experimentation to production, and the role of infrastructure and agentic platforms

• July 01, 2025 01 Jul'25

  Firms must adopt skills-based strategy for human-AI workforce

  To unlock the value of AI agents, organisations must shift to a skills-based strategy and manage their new digital employees with the same rigour as their human workforce, according to a senior Workday executive