News

Business applications

July 01, 2015 01 Jul'15
Sony Professional deploys ServiceMax for engineering support

Sony Professional Service Europe updates its service desk with ServiceMax and integrates it with Salesforce
July 01, 2015 01 Jul'15
Post Office signs IBM for IT overhaul

MP James Bridgen reveals the Post Office intends to outsource an IT transformation to IBM as part of its drive to serve customers using modern technology
July 01, 2015 01 Jul'15
Finland's Tieto buys Norwegian enterprise software company

Tieto acqures Software Innovation to boost its business in Norway
July 01, 2015 01 Jul'15
Unified commerce the next step for retailers

Retailers should be adopting a unified platform and rethinking the value of stores if they want a true omni-channel business, says Demandware

June 30, 2015 30 Jun'15
Top suppliers as UK software and services market approaches £50bn

The top five software and IT services firms in the UK are Capita, HP, IBM, Capgemini and Accenture, according to the latest figures from TechMarketView
June 30, 2015 30 Jun'15
Post Office looking to replace controversial Horizon system with IBM, says MP

Days could be numbered for controversial Post Office computer system at the centre of miscarriages of justice, according to one MP
June 30, 2015 30 Jun'15
Microsoft in the dark after Parliamentary email disrupted for three days

After a week of investigations, Microsoft has been unable to provide an explanation for failure of the Microsoft 365 cloud-based email service used by Parliament
June 26, 2015 26 Jun'15
Norway’s DNB was inspired by Danish bank for new app

DNB in Norway has taken inspiration from Danske Bank in Denmark when creating its latest payment app.
June 25, 2015 25 Jun'15
21 major government IT projects flagged with problems

Annual report from the government's Major Projects Authority reveals latest assessments
June 25, 2015 25 Jun'15
Universal Credit costs leap by more than 20% to £15.8bn

Figures reveal increase in lifetime cost since changes to the plan made to 'reset' the troubled welfare reform programme

June 25, 2015 25 Jun'15
CIO Interview: Ian Bell, CIO, Cambridgeshire Police Service

The CIO of Cambridgeshire Police Service talks about the constabulary’s move to digital for collaboration and information sharing in its effort to increase efficiency
June 25, 2015 25 Jun'15
Manchester Airports Group chooses Capgemini for SAP S/4 Hana project

Manchester Airports Group has opted to put SAP’s S/4 Hana ERP suite at the centre of its business efficiency plans, with Capgemini for project delivery
June 25, 2015 25 Jun'15
John Swainson, president of Dell Software, argues the case for rethinking datacentres

Having previously worked for Silver Lake, CA and IBM, Swainson now heads the company’s software business
June 24, 2015 24 Jun'15
Box ties up with IBM to boost enterprise credibility and global reach

IBM and Box have forged a global partnership to integrate their existing products and services, and develop new ones for secure collaboration
June 23, 2015 23 Jun'15
Oracle goes after AWS and Hana with cloud add-ons

Oracle has extended its cloud platform with a set of features it hopes will entice existing customers to migrate to the cloud
June 23, 2015 23 Jun'15
Automated predictive analytics on the rise, says SAP’s UK chief technologist

Mark Darbyshire, SAP UK and Ireland’s chief technologist, reflects on the supplier’s updated predictive analytics software and service pack 10 for Hana
June 23, 2015 23 Jun'15
Choose Digital CTO makes case for "NoOps" software delivery approach

Allowing developers to create, test and deploy updates alone lets companies take risks and innovate with greater ease, argues Mario Cruz
June 23, 2015 23 Jun'15
Businesses invest in software to fuel digitisation strategy

A survey from Oxford Economics for CA Technologies found that businesses are investing heavily in software to create new business opportunities
June 23, 2015 23 Jun'15
Pharmaceutical companies use BPM to cut cost of clinical trial drugs

Pharmaceutical companies have developed an IT system to secure the supply of medicines they need for clinical studies, saving hundreds of thousands on their drugs bill in the process
June 22, 2015 22 Jun'15
Autoglass shifts social media monitoring up a gear with Tracx

Belron, a vehicle glass repair and replacement company, known as Autoglass in the UK, has shifted its social media monitoring up a gear with its use of Tracx software as a service
June 19, 2015 19 Jun'15
Cumbria Constabulary issues Samsung Galaxy Note smartphones to officers

Smartphones to replace police notebooks as EE and Cumbria Constabulary partner up to deliver mobility to officers
June 19, 2015 19 Jun'15
Google eyes Tesco’s customer analytics arm Dunnhumby

Google is reported to have joined the scramble to buy Dunnhumby, the customer analytics unit behind Tesco’s Clubcard
June 19, 2015 19 Jun'15
Legacy systems holding back 90% of businesses

Most businesses are being held back from making digital advances by their reliance on legacy applications
June 18, 2015 18 Jun'15
The diagram that scares the next generation of banking IT professionals

The next generation of IT professionals in the banking sector will face the same legacy headache as their predecessors
June 17, 2015 17 Jun'15
Dropbox users can now accept files from non-subscribers to the cloud storage platform

Dropbox File Requests let users collect files from people who aren't signed up to the cloud storage service for the first time
June 17, 2015 17 Jun'15
NHS suspends e-Referral hospital booking system two days after launch

The NHS temporarily withdrew its e-Referral service due to performance problems shortly after its launch, when it went live with 33 known issues
June 17, 2015 17 Jun'15
Royal Bank of Scotland goes back to 1970s values with big data

RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service
June 16, 2015 16 Jun'15
CIO interview: Alan Jensen, Dansk Supermarked

Danske Supermarked is moving to an omni-channel model, and the CIO must ensure IT and business departments are on the journey together
June 15, 2015 15 Jun'15
NHS e-Referral system goes live, despite 33 issues and GDS warning

NHS England has launched its replacement hospital appointment booking service, even though it has known errors and failed to follow government digital guidelines
June 11, 2015 11 Jun'15
Is HMRC making tax more taxing for non-digital taxpayers?

Her Majesty's Revenue & Customs (HMRC) has made tax data accessible online – but how should it cater for those unable (or unwilling) to use digital services?
June 09, 2015 09 Jun'15
US state of Maine turns to BPM to cut admin costs

The US state of Maine is automating a range of government processes in a bid to cut administration costs by more than 10%
June 09, 2015 09 Jun'15
Case study: What the enterprise can learn from Etsy's DevOps strategy

Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture
June 08, 2015 08 Jun'15
Digital services not saving government departments money, says NAO

Government departments are not making the savings digital services were aiming to deliver
June 05, 2015 05 Jun'15
HMRC indicates move to Google Apps

Her Majesty's Revenue & Customs (HMRC) has indicated it will be moving away from Microsoft and towards Google Apps for document sharing and collaboration
June 05, 2015 05 Jun'15
GDS to completely redesign Digital Services Framework

The Digital Service Framework for services procurement will be redesigned and possibly renamed
June 05, 2015 05 Jun'15
EasyJet uses drone to inspect aircraft

Airline easyJet has trialled the use of drones to carry out automated testing on aircraft
June 04, 2015 04 Jun'15
Get ready for Windows 10 upgrade

Windows 10 will be released on July 29. Computer Weekly looks at how the new operating system will impact enterprise IT
June 03, 2015 03 Jun'15
NHS Shared Business Services expands through acquisition

NHS Shared Business Services acquires to grow customer base and expand offering
June 03, 2015 03 Jun'15
CIOs need to cut legacy IT to help the business digitise

While CEOs want to become more digital, CIOs will need to convince them that spending more on IT is the way to achieve this
June 01, 2015 01 Jun'15
Interview: Praveen Akkiraju, CEO, VCE

Six months on from becoming an EMC-owned company, VCE CEO Praveen Akkiraju talks about how the move will benefit his firm
May 29, 2015 29 May'15
CIO interview: Billie Laidlaw, RSPCA

RSPCA CIO Billie Laidlaw explains how the charity's cloud-first approach to IT procurement benefits the animals in its care
May 29, 2015 29 May'15
Salesforce teams up with Google and others to breakdown big data tech barriers

Cloud CRM giant teams up with Google, Cloudera and Hortonworks to help businesses make better sense of big data
May 29, 2015 29 May'15
Computer Weekly European User Awards 2015 shortlist

Find out who made the Computer Weekly European User Awards 2015 shortlist
May 28, 2015 28 May'15
CA Technologies to buy agile software development firm Rally for $480m

IT management vendor snaps up agile services and software specialist to capitalise on enterprise appetite for DevOps working styles
May 27, 2015 27 May'15
CIO Interview: Mike Young, CIO, Dentsu Aegis Network

CIO Mike Young describes how Dentsu Aegis Network used technology to become a consolidated company with a unified collaboration strategy
May 22, 2015 22 May'15
HP CEO hails business split progress amid downbeat Q2 revenue slumps

Despite chalking up revenue declines in several business units, Meg Whitman is more convinced than ever of the need to breakup HP
May 21, 2015 21 May'15
CIO interview: Austerity drives joined-up council IT with Force.com

Peterborough has become a big user of software-as-a-service for council services. We speak to its IT head
May 21, 2015 21 May'15
UK shoppers expect retailers to be investing in technology

Some 80% of consumers believe retailers should be using technology to drive customer experience and satisfaction
May 21, 2015 21 May'15
Societe Generale uses cloud service to place high fliers overseas

Financial Services company, Societe Generale, says relocation software is helping it to attract talented employees
May 21, 2015 21 May'15
Salesforce claims to be on course to become $10bn enterprise software business

Cloud CRM giant comes out fighting after posting better-than-expected Q1 results
May 20, 2015 20 May'15
IT system related to subpostmaster prosecutions under review by CCRC

The Criminal Cases Review Commission (CCRC) receives 20 applications from subpostmasters related to prosecutions for account shortfalls
May 20, 2015 20 May'15
Government cloud adoption hit by ongoing legacy tech investments

IT supplier Eduserv wants government departments banned from investing in legacy tech to drive up cloud adoption
May 19, 2015 19 May'15
GDS will not scale locally with continued bespoke approach

If the Government Digital Service (GDS) continues to develop bespoke digital services, the progress it has made to date will not scale at a local level, Eddie Copeland, head of technology at the Policy Exchange, has warned
May 19, 2015 19 May'15
Microsoft’s Wright: Focus on services to build data cultures

Corporate IT must evolve towards service provision to make organisations more data-driven and agile, Microsoft’s Jacky Wright will tell the Data Governance 2015 conference
May 19, 2015 19 May'15
Gartner warns cloud buyers off hasty IaaS investments

With the competitive landscape in flux, end users should exercise caution when choosing their IaaS providers, Gartner warns
May 19, 2015 19 May'15
Google slashes public cloud prices to undercut rivals

Google cuts cost of its public cloud services to pass on hardware savings in line with Moore's Law
May 18, 2015 18 May'15
Dropbox secures data privacy-focused ISO 27018 standard

Cloud storage giant hails privacy implications of latest ISO award
May 18, 2015 18 May'15
University of Surrey updates student timetables with cloud

The University of Surrey has integrated cloud-based CMISGo solution into its information management system so it can deliver timetable updates to students via their mobile phones
May 18, 2015 18 May'15
CIO interview: Henrik Trepka, ISS

ISS CIO Henrik Trepka's vision is that ubiquitous internet-connected sensors will help make the Danish facility management company the greatest service organisation in the world
May 15, 2015 15 May'15
Rentokil opens up core IT systems to business

The IT department at Rentokil Initial has delivered coding interfaces to its back-end ERP system to enable the business to create new applications
May 14, 2015 14 May'15
Dreams beds down with Rackspace to reduce website downtime

Bed retailer revamps website infrastructure to guard against outages and sleepless nights for its IT team
May 13, 2015 13 May'15
KPMG audit 'failed to address' patient data problems, claims former nurse

A whistleblower who raised concerns about a health service database said an audit by an independent body did not address her worries
May 13, 2015 13 May'15
Retailers still not delivering omni-channel experience, says Accenture

Research by Accenture finds customers think retailers could provide a more unified approach across all platforms
May 12, 2015 12 May'15
Former nurse’s career blighted after blowing whistle on IT problems

Southwark's continuing care database included names of patients who had been dead for several years, a tribunal is told
May 08, 2015 08 May'15
UK Oracle User Group votes in Linda Barker as president

The UK Oracle User Group votes in former ERP director at engineering firm Atkins, Linda Barker, as its new president
May 08, 2015 08 May'15
CIO interview: Mikael Ludvigsen, DLG Group

It is not an easy job to be the CIO of DLG Group, the ninth largest company in Denmark and the second largest agricultural firm in Europe
May 08, 2015 08 May'15
Bloomberg launches single page site as part of digital transformation

Bloomberg has saved users loading time by creating a single page infrastructure based website to deliver a more targeted experience
May 08, 2015 08 May'15
Sapphire 2015: Hasso Plattner hails “applications explosion” on Hana

At Sapphire 2015, Hasso Plattner said that Hana has now become a platform on which “an explosion of applications” is taking place
May 08, 2015 08 May'15
HDS executives share the secrets of a successful acquisition

HDS executives reveal how to undergo a successful acquisition, during HDS Connect 2015
May 07, 2015 07 May'15
Mike Lynch names Vatican and Kraft as Autonomy case goes public

Former Autonomy CEO Mike Lynch has responded to HP’s formal litigation against him and former CFO Sushovan Hussain, highlighting major user contracts
May 06, 2015 06 May'15
Sapphire 2015: SAP reveals internet of things cloud Hana service

SAP unveils cloud version of Hana in-memory database for customers' internet of things (IoT) operations, dubbed the SAP Hana Cloud Platform
May 06, 2015 06 May'15
American Express joint venture puts finances on Netsuite

American Express Global Business Travel puts its financial operations on a cloud based platform from Netsuite to support its growth
May 06, 2015 06 May'15
EMC courts developers with open-source storage software push

Storage giant wants to make it easier for developers to get hold of its software and accelerate app development times
May 05, 2015 05 May'15
Sapphire 2015: McDermott declares SAP natively digital

SAP CEO Bill McDermott declares the company “digital” at Sapphire 2015 and made “empathy” the watchword of his keynote
May 05, 2015 05 May'15
Risky Scottish rural payment system runs 74% over original estimated spend

An IT system developed by the Scottish Government providing payments to farmers is branded a risk after exceeding budget by 74%
April 30, 2015 30 Apr'15
Salesforce takeover rumours: Oracle hailed as most likely suitor

Oracle, Microsoft and IBM emerge as the ones to watch as speculation builds about who will buy cloud-based CRM company Salesforce.com
April 30, 2015 30 Apr'15
Microsoft tempts cross-platform developers with free Visual Studio

Microsoft has extended Visual Studio to Mac and Linux developers
April 29, 2015 29 Apr'15
Autoglass fuels £14m digital push by creating technology director role

Windscreen repair firm Autoglass has announced the creation of a technology director position in charge of the company’s digital strategy
April 29, 2015 29 Apr'15
Criminal Courts Review Commission set to review subpostmasters' claims of wrongful prosecution

The Criminal Courts Review Commission (CCRC) reviews subpostmasters' claims of wrongful prosecution by the Post Office due to IT problems
April 29, 2015 29 Apr'15
Hitachi Connect 2015: HDS bolsters IoT and data analytics portfolio

Recent acquisitions see HDS unveil new systems to boost social innovation strategy
April 29, 2015 29 Apr'15
Vision Solutions debuts tool to ease Microsoft Azure cloud migrations

AWS and VMware cloud users get a helping hand from Vision Solutions when moving apps and workloads to Microsoft Azure
April 29, 2015 29 Apr'15
MasterCard buys cloud data analytics firm Applied Predictive Technologies for $600m

MasterCard buys cloud-based data analytics company Applied Predictive Technologies (APT) for $600m to offer customers big data services
April 27, 2015 27 Apr'15
Manufacturing industry lags behind as 32% of mid-tier companies hold back on digital

Mid-tier organisations are holding back on digital development until they can be more certain the technology is worth investing in.
April 27, 2015 27 Apr'15
Data security remains top concern for public sector cloud procurement, says Socitm

Data security is still a concern for public sector organisations planning cloud services, says the Society of Information Technology Management (Socitm)
April 24, 2015 24 Apr'15
Microsoft profits drop year-on-year as restructuring forges on

Microsoft's annual profits dropped again after it spent $190m on business restructuring and integrating Nokia Devices and Services business
April 24, 2015 24 Apr'15
Kao Beauty deploys enterprise sales system to mobile employees

Salon products distributor chooses Mendix to build enterprise sales system to distribute to mobile employees via iPads
April 23, 2015 23 Apr'15
SAP users plan in majority for Hana and hybrid

SAP customers have a lot of work to do make the most of their SAP environments before they can move to Hana-based systems
April 22, 2015 22 Apr'15
Zurich Insurance turns to augmented reality to train 10,000 managers

The £74bn turnover company aims to harness the capabilities of augmented reality to train 10,000 employees in 170 countries
April 21, 2015 21 Apr'15
BT sets out ambition to become enterprise's cloud integrator of choice

BT outlines its 'Cloud of Clouds' vision to allow users to access cloud apps and services, regardless of where their systems are hosted
April 21, 2015 21 Apr'15
SAP core banking platform will ease Deutsche Bank split following strategic retail review

Deutsche Bank plans a major IT project as strategic review advises spinning off its retail operations – but its SAP platform will ease the split
April 21, 2015 21 Apr'15
IBM blames strong US dollar for 12% drop in first-quarter revenues

IBM reports $2.4bn net income from continuing operations in its first quarter, down 5% on the same quarter the year before
April 20, 2015 20 Apr'15
Software flaw puts thousands of Magento sites at risk

A new vulnerability that could enable hackers to steal credit card and customer details using e-commerce platform Magento has been found
April 20, 2015 20 Apr'15
Post Office failed to investigate account shortfalls before legal action, report claims

Post Office too quick to take legal action against subpostmasters, finds independent report
April 20, 2015 20 Apr'15
IT faces uphill struggle in DevOps culture change

More than half of IT departments will struggle with new ways of running software development projects
April 20, 2015 20 Apr'15
Teradata Universe: QueryGrid expanded while Yodel signs for delivery

Teradata has increased the span of its QueryGrid technology at its 2015 Universe event in Amsterdam
April 17, 2015 17 Apr'15
Payments firm Monitise puts application programming interfaces in cloud to provide services

Monitise puts its application programming interfaces (APIs) in the cloud for banks and payment firms to use its technology in their services
April 17, 2015 17 Apr'15
Microsoft has its eye on payments but no products to announce yet

The establishment of Microsoft Payments Inc by Microsoft in the US suggests mobile payments could be a future feature of Microsoft operating systems
April 16, 2015 16 Apr'15
Pure e-commerce approach does not work for every retailer

Retailers can no longer be successful with an e-commerce approach alone, according to NYU professor of marketing Scott Galloway
April 16, 2015 16 Apr'15
Retailers should think of consumers as “omni-customers”, says OVS Spa

Retailers should refocus their strategy to treat consumers as “omni-customers”, according to the director of e-commerce for Italian brand OVS Spa
April 16, 2015 16 Apr'15
Business intelligence and analytics overtakes security as banking IT priority

More banks see investment in business intelligence and analytics technology as a priority than security