News

Business applications

• November 22, 2024 22 Nov'24

  Swiss encrypted messaging service, ePost, targets one million postal users

  Swiss ePost chief Renato Stalder bets on encrypted communications as demand for letter delivery falls

• November 22, 2024 22 Nov'24

  Qlik expands cloud footprint to India

  The data analytics and business intelligence software supplier is bolstering its presence in Asia-Pacific with a cloud region in India

• November 21, 2024 21 Nov'24

  Grab taps GPT-4o to improve mapping service

  Regional ride-hailing giant and super app Grab is leveraging OpenAI’s GPT-4o model to build hyperlocal, dynamic maps, cutting costs and boosting accuracy

• November 20, 2024 20 Nov'24

  Government issues strategic priorities for online safety regulator Ofcom

  Technology secretary Peter Kyle sets out the government’s strategic priorities for how Ofcom should approach regulating online safety, including embedding safety by design and supporting innovation in technologies to help protect people online

• November 19, 2024 19 Nov'24

  AI readiness stalls in APAC

  Despite significant investment in AI, only 15% of organisations in Asia-Pacific are ready to deploy the technology today, according to Cisco’s latest regional AI readiness survey

• November 18, 2024 18 Nov'24

  How banks are navigating the AI landscape

  Industry experts discuss the transformative potential of artificial intelligence in banking, while addressing the challenges and governance implications of integrating AI into financial services

• November 18, 2024 18 Nov'24

  Denmark’s AI-powered welfare system fuels mass surveillance

  Research reveals the automated tools used to flag individuals for benefit fraud violate individuals’ privacy and risk discriminating against marginalised groups

• November 15, 2024 15 Nov'24

  Nvidia powers AI development in Japan and Indonesia

  Nvidia is deepening its presence in Japan and Indonesia through partnerships with local cloud providers and tech companies to build sovereign AI infrastructure and local large language models

• November 14, 2024 14 Nov'24

  Microsoft ramps up small language model effort

  Microsoft is working with several industry sector specialist software providers to bring industry-specific AI models to its Azure AI platform

• November 12, 2024 12 Nov'24

  Police cloud project raises data protection concerns despite legal reforms

  Ongoing data protection issues with the use of hyperscale public cloud infrastructure by UK police could complicate the ambitions of nine forces to move their common records management system into the cloud

• November 12, 2024 12 Nov'24

  How quantum computing could reshape financial services

  Experts at the Singapore FinTech Festival predict quantum computing will improve risk management, investment strategies and fraud detection in the financial sector, while also posing new challenges for data security

• November 11, 2024 11 Nov'24

  UK Bolt drivers win legal claim to be classed as workers

  Employment Tribunal ruling says Bolt must classify its drivers as workers rather than self-employed, putting drivers in line to receive thousands of pounds in compensation from the ride-hailing and delivery app

• November 08, 2024 08 Nov'24

  Inside Grab’s platform strategy

  Grab’s group CTO talks up the super app’s platform strategy, architecture and organisational structure behind its growth across diverse Southeast Asian markets

• November 06, 2024 06 Nov'24

  Snowflake brings AI to data for Australian businesses

  At the Sydney leg of the Snowflake World Tour, the company showcased how its platform simplifies data management, reduces costs and drives AI adoption for Australian businesses

• November 06, 2024 06 Nov'24

  UK government launches AI assurance platform for enterprises

  The platform is designed to drive demand for the UK’s artificial intelligence assurance sector and help build greater trust in the technology by helping businesses identify and mitigate a range of AI-related risks

• November 06, 2024 06 Nov'24

  How enterprises can ride the AI coding wave

  GovTech leader urges developers to prioritise value, security and compliance when implementing AI coding tools in enterprise environments

• November 05, 2024 05 Nov'24

  Gartner Symposium: Why ServiceNow wants to be seen as the AI platform for business transformation

  We report on how a deal between ServiceNow and Rimini Street may offer IT leaders an alternative route to enterprise AI

• November 05, 2024 05 Nov'24

  HCLTech to open AI lab in Singapore

  The new facility in Singapore will be the latest in HCLTech’s network of global AI labs set up to help businesses deploy artificial intelligence applications and build local talent

• October 30, 2024 30 Oct'24

  Alphabet results reveal extent of AI-powered programming

  The parent company of Google is using its Gemini generative artificial intelligence tool to code a quarter of new software development initiatives

• October 30, 2024 30 Oct'24

  No simple replacement for digital evidence rules, says Post Office Horizon trial judge

  Judge in Post Office Horizon trial says a more flexible approach to how digital evidence is used in court cases may be required as IT complexity increases

• October 28, 2024 28 Oct'24

  Inside Google Cloud’s secure AI framework

  Google Cloud’s secure AI framework that’s integrated into its Vertex AI platform offers practical tools and guidance to manage the lifecycle, data governance and operational risks of AI

• October 28, 2024 28 Oct'24

  How Manulife is empowering sales and call centre agents with AI

  Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes

• October 25, 2024 25 Oct'24

  Lords committee warns about risks of the UK losing its EU data adequacy

  The UK government must work with the European Commission (EC) to secure a renewal of UK’s two data adequacy statuses, says cross-party Lords committee, in stark warning about impacts of losing the ability to seamlessly exchange citizens’ personal ...

• October 24, 2024 24 Oct'24

  Prudential taps AI to improve health insurance experience

  Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes

• October 23, 2024 23 Oct'24

  ServiceNow touts Now platform as AI engine for transformation

  At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value

• October 22, 2024 22 Oct'24

  Dell CTO: Enterprise AI poised to take off in 2025

  After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese

• October 21, 2024 21 Oct'24

  Techcombank’s tech investments set to fuel record profit

  The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine

• October 18, 2024 18 Oct'24

  How Philippine Airlines is transforming customer experience

  The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes

• October 17, 2024 17 Oct'24

  NCSC chief warns of gap in cyber threats and defence capabilities

  The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief

• October 15, 2024 15 Oct'24

  Tech and digital skills key to improving police productivity

  The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and ...

• October 15, 2024 15 Oct'24

  UK government unveils AI safety research funding details

  Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses

• October 15, 2024 15 Oct'24

  Hillingdon Council commits £9m to tech revamp in digital strategy

  Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data

• October 14, 2024 14 Oct'24

  How Zoom is charting its course towards an AI-first platform

  Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals

• October 10, 2024 10 Oct'24

  Gartner: AI can be catalyst for new business models

  Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology

• October 09, 2024 09 Oct'24

  Zoom expands AI Companion capabilities, adds customisation options

  Zoom reveals major advancements in AI Companion, including customisation options, personalised avatars and integration across the entire Zoom workplace platform

• October 09, 2024 09 Oct'24

  OpenAI to open office in Singapore to spearhead APAC expansion

  OpenAI will establish a regional hub in Singapore later this year, partnering with the government and AI Singapore to boost AI development across the region

• October 08, 2024 08 Oct'24

  HMS Networks boosts ICT standing with Peak-System acquisition

  Industrial information and technology firm takes full shareholding in industrial communication solutions provider with emphasis on expertise within automotive comms

• October 04, 2024 04 Oct'24

  Meta fuels AI innovation in APAC with accelerator programme

  Meta launches AI accelerator and incubator programmes to support startups and enterprises in building AI applications using its Llama model

• October 02, 2024 02 Oct'24

  India’s fintechs find fortune in underserved segments

  Indian fintech companies are leveraging artificial intelligence and blockchain to address underserved customer segments, unearth hidden revenue opportunities and create innovative products

• October 01, 2024 01 Oct'24

  APAC organisations embrace generative AI

  Study reveals a surge in GenAI adoption across APAC, with businesses looking to train their own models, likely to address specific regional needs and market dynamics

• October 01, 2024 01 Oct'24

  Open source is not a trust issue, it’s an innovation issue

  Businesses are seeing greater value from open source software, such as greater levels of productivity and reduced operational costs

• September 27, 2024 27 Sep'24

  How UEM Sunrise is driving transformation with Salesforce and AI

  Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy

• September 26, 2024 26 Sep'24

  Auckland museum enhances digitisation efforts with storage upgrade

  A major storage upgrade is enabling the Auckland War Memorial Museum to safeguard its vast collection, ensure digital sovereignty and enhance visitor experiences using AI

• September 24, 2024 24 Sep'24

  NetApp maintains push to data management for AI

  From data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays

• September 24, 2024 24 Sep'24

  How VMware is supporting AI workloads

  VMware claims its Private AI Foundation with Nvidia platform that speeds up AI deployment in private cloud environments is gaining significant traction in the Asia-Pacific region

• September 23, 2024 23 Sep'24

  Home Office eVisa scheme is ‘broken’, says Open Rights Group

  Digital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status

• September 23, 2024 23 Sep'24

  Metro Bank outsources IT to Infosys to cut costs and digitally transform

  Indian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal

• September 22, 2024 22 Sep'24

  Zendesk debuts outcome-based pricing for AI agents

  Zendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods

• September 20, 2024 20 Sep'24

  UN body urges ‘globally inclusive and distributed’ AI governance

  A United Nations body set up to investigate the international governance of AI says the nature of how the technology currently operates requires a global approach to regulation that prioritises equity and inclusion

• September 20, 2024 20 Sep'24

  Interview: Keeping SAP ECC running without support

  We speak to the CIO of Spanish gas distribution firm Madrileña Red de Gas about keeping SAP running after official support ends