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Business applications

• February 26, 2021 26 Feb'21

  Nordic startups strive to fuel international e-commerce transformation

  Nordic startups are developing technology for retailers that want to improve the customer experience when buying online

• February 26, 2021 26 Feb'21

  Palantir once more in sights of civil libertarians over NHS Covid data store

  The award of a new government contract to data analytics supplier Palantir on the back of its participation in the NHS Covid-19 data store has provoked Open Democracy into legal action, backed up by an exposure of lobbying activity that pre-dates ...

• February 24, 2021 24 Feb'21

  Microsoft builds industry-specific clouds for financial services and manufacturing firms

  Software giant follows up launch of industry-specific cloud offerings for retail and healthcare organisations with a commitment to do the same for non-profits, manufacturing and financial services firms

• February 24, 2021 24 Feb'21

  Appointment of disgraced former Post Office director triggers vote of no confidence in Welsh FA boss

  Vote of no confidence in Football Association of Wales boss triggered by recruitment of former Post Office executive who tried to mislead a judge in IT trial

• February 15, 2021 15 Feb'21

  NHS trust expedites data management with Qlik in pandemic

  Wrightington, Wigan and Leigh NHS Foundation Trust turned its use of BI apps from Qlik to rapid effect during the Covid-19 public health emergency

• February 15, 2021 15 Feb'21

  How computer vision can protect coral reefs

  The Australian Institute of Marine Science teams up with Accenture to protect coral reefs in a computer vision project inspired by a Netflix documentary

• February 11, 2021 11 Feb'21

  Benioff projects future of work onto Salesforce’s ‘Cloud 3.0’

  Salesforce is unveiling a vision of the future of work based on what it calls ‘Cloud 3.0’, with ‘Hyperforce’ – a rearchitecting of the Salesforce CRM platform to run on public clouds

• February 11, 2021 11 Feb'21

  Verizon Business, Deloitte gain retail edge with 5G

  Operator’s 5G and mobile edge compute technology, coupled with IT consultancy’s retail industry and solution engineering experience, aims to improve store operating efficiency and enhance the customer experience

• February 09, 2021 09 Feb'21

  Oracle claims major win in Australian public sector

  Australian Data Centres will deploy Oracle’s Dedicated Region Cloud@Customer to host cloud services for the federal government

• February 08, 2021 08 Feb'21

  Interview: Robert Opp, chief digital officer, United Nations Development Programme

  Chief digital officer of the United Nations Development Programme talks about the relationship between digital technologies and sustainability, and how it can be used for a more environmentally-friendly and inclusive future

• February 08, 2021 08 Feb'21

  Woolworths to invest more than A$50m in skills training

  More than 60,000 Woolworths employees across store and e-commerce operations, supply chain network and support offices are expected to benefit from the new investment

• February 05, 2021 05 Feb'21

  How Yarra Valley Water is tapping APIs

  The largest water retailer in Melbourne has rolled out application programming interfaces to improve operations and customer service

• February 04, 2021 04 Feb'21

  Microsoft launches Viva as employee experience platform born out of Teams

  Microsoft has launched an “employee experience platform”, based on Microsoft Teams, said to aid the integration of the working environment

• February 04, 2021 04 Feb'21

  UiPath hires former cloud executive to head APAC business

  Former Google and AWS executive Rick Harshman will lead UiPath’s business in Asia-Pacific, where adoption of robotic process automation is growing

• February 04, 2021 04 Feb'21

  CDEI: Local government data use must keep up Covid momentum

  The Centre for Data Ethics and Innovation says momentum in local authority data use during the Covid-19 pandemic is in danger of being dissipated without central government investment and support for data skills development

• February 04, 2021 04 Feb'21

  CIO interview: David Walmsley, chief digital and omni-channel officer, Pandora

  The Covid-19 coronavirus pandemic could have been a disaster for the jeweller, but due to its digital transformation programme, it was ready to carry on serving its customers online

• February 03, 2021 03 Feb'21

  Healthcare and life sciences dominate 2021 DataIQ 100 list

  NHS England’s managing director of data and analytics, Ming Tang, joins data leaders from pharmaceutical companies AstraZeneca and GSK in the top 10 of this year’s DataIQ 100 list

• February 03, 2021 03 Feb'21

  Tata Communications grows IoT footprint

  India’s Tata Communications has been shoring up its IoT capabilities through a handful of acquisitions and partnerships with telcos

• February 01, 2021 01 Feb'21

  Robert Gordon University delivers graphics workstations virtually

  Engineering and architecture students require PCs that can run GPU-accelerated applications. VDI has enabled them to be streamed remotely

• January 29, 2021 29 Jan'21

  Revealed: Brits who fuelled ‘vicious’ conspiracy theory by Trump supporters

  Trump supporters have apologised and paid millions in damages to the family of murdered Democratic Party staffer Seth Rich for promoting false allegations that Rich – not Russian agents – stole emails from the Democratic National Committee

• January 28, 2021 28 Jan'21

  SAP launches ‘Rise’ business transformation as a service

  SAP CEO Christian Klein announces business transformation as a service package, dubbed Rise

• January 27, 2021 27 Jan'21

  How Nottinghamshire County Council saved loads of money on SAP

  The council was paying £100,000 a year just to keep ECC patches up to date and needed to find savings to support frontline services

• January 20, 2021 20 Jan'21

  More subpostmasters’ prosecutions sent to appeal for wrongful conviction

  Four more subpostmasters are to have their appeals against criminal convictions heard in the appeal courts

• January 14, 2021 14 Jan'21

  Zoom reveals phone product spike, public offer price

  Strong service performance, reliability and enterprise-grade features drive uptake of Zoom Phone as still rapidly growing conferencing firm announces $1.75bn share offering

• January 13, 2021 13 Jan'21

  South Central Ambulance Service drives out of Covid data fog with Qlik

  Ambulance service’s business intelligence has come into its own during the coronavirus crisis, helping the managers behind the paramedics to deliver the service with fast data flows and joined-up datasets

• January 12, 2021 12 Jan'21

  Community Fibre ups ante with fibre-based entertainment service

  London-based fibre altnet uses growing gigabit network to offer first entertainment service based on full-fibre broadband

• January 11, 2021 11 Jan'21

  Ordnance Survey opens up direct, API access to location data for public sector

  Location data made available to public sector organisations via application programming interfaces, reducing data management overheads

• January 08, 2021 08 Jan'21

  AI Council advises government to do artificial intelligence moonshots

  The AI Council has published a “roadmap” of advice to government in respect of developing a UK state strategy for artificial intelligence, encompassing skills, vendor support and public sector procurement

• January 08, 2021 08 Jan'21

  British Gas tackles omnichannel customer correspondence

  Utility firm hopes to map out customer communications to help deliver a better customer experience and improve the business

• January 07, 2021 07 Jan'21

  Poor data flows hampered government’s Covid-19 response, says the Science and Technology Committee

  House of Commons Science and Technology Committee finds poor data management to have hampered the government’s Covid-19 pandemic response

• January 07, 2021 07 Jan'21

  Robust member administration system indispensable for Dutch Coeliac Society

  Organisation had to find a dedicated member administration system to support existing members, new members and countless volunteers

• January 06, 2021 06 Jan'21

  NHS trust says appointment processes robust despite criticism of role for Post Office scandal CEO

  NHS trust defends its director appointment process following an external review of its recruitment of former Post Office CEO Paula Vennells

• December 31, 2020 31 Dec'20

  Pandemic heroes dominate New Year Honours List 2021

  The New Year Honours List 2021 is remarkable for its recognition of those who have excelled during the Covid-19 public health emergency, including digital and data professionals

• December 30, 2020 30 Dec'20

  UK-EU Brexit deal passes Commons with six-month data adequacy bridge

  IT industry trade body TechUK has welcomed a six-month data adequacy bridge, in the wake of the EU-UK trade deal that the House of Commons has voted for

• December 30, 2020 30 Dec'20

  Top 10 information management stories of 2020

  Here are Computer Weekly’s top 10 information management stories of 2020

• December 29, 2020 29 Dec'20

  Top 10 business applications stories of 2020

  Here are Computer Weekly’s top 10 business applications stories of 2020

• December 24, 2020 24 Dec'20

  UK-EU Brexit deal: TechUK and DigitalEurope hail new dawn but note unfinished data business

  Technology trade bodies TechUK and DigitalEurope welcome Christmas Eve UK-EU Brexit deal as a new dawn, but say there is work still be to done on data adequacy and financial equivalence

• December 24, 2020 24 Dec'20

  UK-EU Brexit deal: TechUK sees positive runes on digital and data adequacy

  TechUK is giving a cautious welcome to the imminent UK-EU trade deal, seeing positive signs for data adequacy and digital trade

• December 24, 2020 24 Dec'20

  Top 10 Downtime Upload podcasts of 2020

  Here are Computer Weekly’s top 10 Downtime Upload podcasts of 2020

• December 22, 2020 22 Dec'20

  Top 10 retail technology stories of 2020

  Computer Weekly looks at what 2020 had in store for the retail industry – just how did technology help retailers adapt to changing customer behaviour during the pandemic?

• December 21, 2020 21 Dec'20

  Top 10 artificial intelligence stories of 2020

  AI has moved beyond a tool for web giants and internet startups to something mainstream businesses should take seriously

• December 20, 2020 20 Dec'20

  THKD taps SAP and Azure to improve patient experience

  Malaysian healthcare group THKD is deploying new SAP systems and plans to tap Azure’s cloud infrastructure to enhance patient experience

• December 17, 2020 17 Dec'20

  Post Office suffers latest court defeat in Horizon IT scandal

  Court of Appeal indicates subpostmasters can pursue appeal route that could do more damage to Post Office’s reputation

• December 17, 2020 17 Dec'20

  Guide Dogs data strategy navigates path to organisational view

  Guide Dogs CIO Gerard McGovern is mapping out a data strategy that is aimed at taking the charity from an individual to an organisational view of data

• December 17, 2020 17 Dec'20

  UK police unlawfully processing over a million people’s data on Microsoft 365

  The roll-out of Microsoft 365 to dozens of UK police forces may be unlawful, because many have failed to conduct data protection checks before deployment and hold no information on their contracts

• December 14, 2020 14 Dec'20

  Google services outage: Gmail, YouTube and Docs temporarily down

  Google’s services suffered unexpected downtime on 14 December 2020. Gmail, YouTube, Google Drive, the Android Play Store and its maps service all affected

• December 14, 2020 14 Dec'20

  Appointment of disgraced former Post Office executive at Welsh FA questioned by MP

  The appointment of a former Post Office executive, who tried to mislead a judge, in the Football Association of Wales has been questioned by an MP

• December 13, 2020 13 Dec'20

  Singapore trials beacons to bolster police operations

  Police beacons equipped with video cameras, sirens, floodlights and speakers are being deployed at two parks to improve public safety in a year-long trial

• December 11, 2020 11 Dec'20

  History made as subpostmasters wrongly prosecuted in Horizon IT scandal have convictions quashed

  Six subpostmasters who were wrongly prosecuted for accounting shortfalls caused by computer errors have their convictions quashed after years of campaigning

• December 10, 2020 10 Dec'20

  Alan Turing Institute appoints global advisory board to aid digital identity schemes project

  The Alan Turing Institute announces an international advisory board for a project investigating digital identity schemes, with a view to building the technology and organisational infrastructure to sustain them as trustworthy

• December 10, 2020 10 Dec'20

  DCMS’s Whittingdale: National Data Strategy enters post-consultation phase

  Minister for media and data tells TechUK’s Digital Ethics summit that the long-awaited national data strategy has entered a new, post-consultation phase, and that the UK is set to show international leadership on digital and data in 2021

• December 10, 2020 10 Dec'20

  AWS eyes mainframe workloads

  Amazon Web Services is doubling down on efforts to help its partners address the growing demand for capabilities to migrate mainframe workloads to the cloud

• December 09, 2020 09 Dec'20

  Top IT predictions in APAC in 2021

  The Asia-Pacific region will continue to be a cradle for technology innovation in the new year, whether it is 5G services, artificial intelligence, cloud computing or cyber security

• December 08, 2020 08 Dec'20

  Tesco uses Netcall to speed up insurance claims process

  An in-house team has used a low-code platform from Netcall to develop an application for Tesco Underwriting

• December 06, 2020 06 Dec'20

  China lags US in computer vision

  China trails the US in the field of computer vision despite making inroads in computing and research, new report finds

• December 04, 2020 04 Dec'20

  Government data quality framework geared to overcome poorly organised data

  The Office for National Statistics has published guidelines aimed at improving “disorganised” public sector data

• December 03, 2020 03 Dec'20

  Dreamforce 2020: Hyperforce shifts Salesforce to public cloud

  Salesforce COO Bret Taylor announced “Hyperforce” during Marc Benioff’s opening keynote at the virtual version of the supplier’s 2020 Dreamforce event in San Francisco

• December 03, 2020 03 Dec'20

  S/4 Hana projects come off back burner, but skills shortage impedes progress

  UK and Ireland SAP User Group members set to ramp up S/4 ERP migration projects, but skills shortage and retirement of SAP managers in user organisations are a concern

• December 02, 2020 02 Dec'20

  How IoT keeps water flowing in rural communities

  Non-profit organisation Charity: water has built an internet-of-things device packed with sensors to keep wells in remote parts of Africa and Asia flowing with clean water

• December 02, 2020 02 Dec'20

  Salesforce confirms rumoured Slack acquisition on eve of Dreamforce 2020

  Salesforce has announced a $27.7bn stock and cash acquisition of Slack ahead of the virtual iteration of its Dreamforce 2020 event

• December 02, 2020 02 Dec'20

  Comms giants flow to edge of Amazon to boost 5G enterprise, industrial applications

  Vodafone and Verizon announce partnerships with cloud giant to offer edge computing for use cases including autonomous vehicles, security, smart cities, healthcare and live interactive video streaming

• December 01, 2020 01 Dec'20

  Government covers its ears as complaint by victims of Post Office abuse heads to ombudsman

  Government denies responsibility for the abuse inflicted on subpostmasters by the Post Office over faulty IT system

• December 01, 2020 01 Dec'20

  What it takes for APAC firms to ride out the pandemic

  Whether businesses will recover from the Covid-19 pandemic will depend on how they leverage technology to innovate, create new business models and build digital trust

• November 26, 2020 26 Nov'20

  Robots taking jobs, but creating careers

  Robotic process automation developers tell Computer Weekly about the job they never expected to be doing

• November 26, 2020 26 Nov'20

  Tony Blair Institute and Oracle combine to launch cloud-based vaccine management in Africa

  The Tony Blair Institute (TBI) and Oracle have combined to launch a vaccine management programme in several African countries

• November 25, 2020 25 Nov'20

  Australia’s science agency unveils mapping tech for SMEs

  The digital specialist arm of the Commonwealth Scientific and Industrial Research Organisation has developed a mapping system to help robots navigate dangerous and complex terrain

• November 25, 2020 25 Nov'20

  Scottish government unveils strategy for digital planning

  Scotland’s government has published a document that describes its strategy for the digitisation of the nation’s planning system

• November 25, 2020 25 Nov'20

  UK government Geospatial Commission stipulates actions to exploit location data

  Report outlines some actions public bodies and companies can take to make better economic use of location data

• November 24, 2020 24 Nov'20

  Post Office accused of lying and being in contempt of Parliament in IT scandal

  Campaigning politician demands access to documents that could prove that the Post Office lied

• November 23, 2020 23 Nov'20

  Inside Huawei’s APAC cloud strategy

  The Chinese technology giant is counting on its strengths in hardware infrastructure and focus on research and development to make a mark in Asia Pacific’s public cloud market

• November 23, 2020 23 Nov'20

  Subpostmasters want £300m from a government that allowed Post Office ‘reign of terror’

  The government allowed the Post Office to “run amok” and destroy lives, says complaint to Parliamentary Ombudsman

• November 20, 2020 20 Nov'20

  University of Melbourne to advance digital health

  Australia’s University of Melbourne has established a research outfit to build and clinically validate healthcare technology solutions

• November 19, 2020 19 Nov'20

  Fujitsu staff under investigation for potential perjury in Post Office IT trial named

  Court documents reveal the names of the Fujitsu employees under investigation for potentially providing misleading information in criminal trials

• November 19, 2020 19 Nov'20

  Why databases are key to Alibaba’s Singles’ Day sales

  With each order split into multiple database transactions, ensuring the scalability and elasticity of database systems was key to the success of Alibaba’s Singles’ Day sales

• November 18, 2020 18 Nov'20

  IT managers raise concerns over retaining and attracting SAP skills

  Survey has shone a light on the concerns of organisations managing and deploying SAP enterprise software

• November 17, 2020 17 Nov'20

  Botched software update to blame for Post Office Horizon crash

  Post Office says planned firmware update caused the problem that left branches unable to do business for 90 minutes

• November 16, 2020 16 Nov'20

  NHS completes transition to HSCN

  All 950 NHS, social care, private sector and local authority organisations have migrated from the legacy N3 network to the Health and Social Care Network

• November 12, 2020 12 Nov'20

  IT Priorities 2020: Budgets rejigged to support 2021 recovery

  IT has been essential in helping organisations remain operational. IT chiefs are now considering the IT to drive a sustained business recovery

• November 11, 2020 11 Nov'20

  Lack of openness on Horizon errors remains as Fujitsu refuses to explain latest outage

  Subpostmasters are being kept in the dark about errors in the branch computer system they use, despite the Post Office and Fujitsu being slammed in court over their lack of openness

• November 10, 2020 10 Nov'20

  DCMS’s Whittingdale: National data strategy not tied to EU trade deal

  Minister tells ODI Summit that national data strategy is nearly finished and will fuel UK economic growth post-Brexit and post-pandemic

• November 10, 2020 10 Nov'20

  Productivity shrinks, but office and remote workers optimistic about new normal

  Despite the bleak times caused by Covid-19, study finds a silver lining in the form of accelerating digital transformation and technology investment for remote workers

• November 10, 2020 10 Nov'20

  Gartner: Composability will make business more resilient and agile

  CIOs have stepped up to the challenge of supporting their organisations during the global coronavirus crisis. Now they are set to do more – with less

• November 06, 2020 06 Nov'20

  Finger pointed at Fujitsu as Post Office Horizon system crashes nationally

  Post Office branches offline during busy business hours after suffering an IT error that the Post Office said related to IT from supplier Fujitsu

• November 05, 2020 05 Nov'20

  Quarter of UKISUG members plan S/4 Hana migration by 2022

  Research by UK and Ireland SAP User Group and analyst firm shows SAP customer base still moving slowly to S/4 Hana

• November 04, 2020 04 Nov'20

  University of Warwick graduates to BT 5G to accelerate innovation

  BT installs UK’s first dedicated public 5G network for the University of Warwick, aiming to bring new opportunities for research and further enhance students’ learning experience through its EE mobile network

• November 03, 2020 03 Nov'20

  Industrial IoT connections to reach 37 billion by 2025

  Smart factory concept realised as research reveals smart manufacturing will represent three-fifths of global industrial internet of things connections over next five years

• November 03, 2020 03 Nov'20

  Subpostmasters’ complaint about government begins its journey to Parliamentary Ombudsman

  Government faces scrutiny of its handling of the Post Office IT scandal that destroyed subpostmasters’ lives and livelihoods

• November 02, 2020 02 Nov'20

  HPE to build new Pawsey supercomputers

  Hewlett-Packard Enterprise has snagged a A$48m deal to deliver a supercomputer for Australia’s Pawsey Supercomputing Centre

• October 30, 2020 30 Oct'20

  Nearly half of firms to increase investments in IoT despite the impact of Covid-19

  Gartner research finds that a third of companies that have implemented IoT will likely have implemented AI in conjunction, with at least one IoT project with digital twins also a key driver, by 2033

• October 29, 2020 29 Oct'20

  Why Malaysia’s AmBank is embracing open source and DevOps

  AmBank Group is tapping open source, DevOps and data science to improve customer service and develop bespoke services for a broader market

• October 28, 2020 28 Oct'20

  Avalon Airport deploys touchless kiosks, CT screening

  Australia’s Avalon Airport has rolled out touchless check-in and bag drop systems that passengers can control using speech, head gestures and eye gaze

• October 27, 2020 27 Oct'20

  SAP Q3 2020 results: revenue down 4%, cloud silver lining hailed

  SAP’s third quarter 2020 results stated a 4% year-on-year reduction in revenue, with an 11% increase in cloud revenue lightening the gloom

• October 26, 2020 26 Oct'20

  BT brings out RCS business messaging to UK customers

  Telco announces that platform based on next generation of rich mobile messaging is now through early-stage pilots and is available for businesses to enhance customer experience

• October 22, 2020 22 Oct'20

  ANZ Bank moves digital banking services to container platform

  Australia’s largest bank now runs 30% of its internet banking services on Red Hat OpenShift in a move that has energised developers and paved the way for more automation

• October 16, 2020 16 Oct'20

  Serco and Sitel contact-tracing contracts agreed to be penalty-free for underperformance

  Penalties for underperformance were not included in NHS contact-tracing contracts with Serco and Sitel, it has emerged from questions to the Department of Health by Conservative MP David Davis

• October 14, 2020 14 Oct'20

  NHS England issues integrated cloud ERP procurement advice call

  NHS England is calling on software suppliers for advice concerning the feasibility of moving and integrating its ERP systems in cloud infrastructure

• October 14, 2020 14 Oct'20

  ServiceNow to roll out Now platform on Azure

  ServiceNow introduces Azure-linked offering to cater to the needs of organisations in regulated industries that have strict data sovereignty and security requirements

• October 14, 2020 14 Oct'20

  Rémy Cointreau migrates SAP to S/4 Hana on Google Cloud

  Cloud-based deployment speeds up scalability and provides integration with Salesforce and e-commerce systems

• October 13, 2020 13 Oct'20

  DBS to deploy IBM z15 mainframes

  Singapore’s DBS Bank has signed a seven-year deal with IBM to run and modernise mission-critical applications on z15 mainframes

• October 12, 2020 12 Oct'20

  Software AG caught in double extortion ransomware hit

  Data stolen from prominent German software company by Clop ransomware gang appears on the dark web