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Business applications

July 31, 2020 31 Jul'20
ICO launches guidance on AI and data protection

The Information Commissioner’s Office (ICO) has published guidance aimed at rendering the application of machine learning to data compliant with data protection principles
July 31, 2020 31 Jul'20
IFS CEO Darren Roos: Customer investment in cloud and digital has held up during Covid

Business applications supplier’s chief executive tells Computer Weekly that business has been surprisingly good during the coronavirus crisis
July 30, 2020 30 Jul'20
Agile adoption still in early stages

Less than a quarter of organisations made it past the step of defining their agile approach while more than half are just getting started, study finds
July 29, 2020 29 Jul'20
Enterprises experience ‘productivity tax’ as remote work environments set for long term

Remote work productivity tracker shows employee productivity has dipped in certain regions and use cases since the advent of Covid-19, perhaps permanently

July 29, 2020 29 Jul'20
Schrems steps up pressure on Irish data protection commissioner on Facebook’s data sharing with US

Austrian lawyer is considering ‘other’ options if the Irish data protection commissioner does not make a decision by October on his seven-year-old complaint against Facebook
July 28, 2020 28 Jul'20
Why supply chain visibility is key to APAC retailers

Having complete visibility over the supply chain will enable retailers to tide over the Covid-19 coronavirus pandemic and transform their businesses
July 27, 2020 27 Jul'20
SAP Q2 2020 results: SAP partially divests Qualtrics as positive results posted against Covid crisis

SAP has announced a positive set of second-quarter 2020 results, hot on the heels of a declaration that it will spin out online survey business unit Qualtrics by way of an initial public offering in the US
July 23, 2020 23 Jul'20
APAC firms in early stages of digital transformation

More than three-quarters of APAC firms struggle to revise their financial plans amid the Covid-19 pandemic, with many still lacking agile systems and processes, a new study finds
July 22, 2020 22 Jul'20
Privacy Shield: Companies face new hurdles to legally transfer data to the US

Businesses will have to conduct legal assessments to ensure they can transfer data from the EU to the US and other countries, following a European Court of Justice ruling
July 17, 2020 17 Jul'20
How Australia is leading the charge in the Covid-19 fight

Researchers at the University of Queensland worked with IBM to develop a dashboard with machine-learning capabilities to analyse data for a global study on Covid-19 patients in intensive care

July 16, 2020 16 Jul'20
Schrems v Facebook: European court strikes down EU-US Privacy Shield agreement

The European Court of Justice has struck down Privacy Shield, the EU-US data-sharing agreement, creating uncertainty for European countries that share data with the US and pressuring the US to reform surveillance laws
July 16, 2020 16 Jul'20
Ocado hired 300 tech workers over past six months

Online supermarket Ocado has hired a significant number of technology workers over the past six months to cope with coronavirus demand, it announced in its half-year results
July 15, 2020 15 Jul'20
NUS develops e-skin system in neuromorphic computing breakthrough

The National University of Singapore has developed an electronic skin system that could give robots and prosthetic devices a sense of touch
July 15, 2020 15 Jul'20
HSBC chooses AWS for public cloud business operations

HSBC will use a cloud platform from Amazon Web Services across its business operations to accelerate its public cloud use
July 15, 2020 15 Jul'20
Singapore’s Project Ubin hits commercialisation milestone

A blockchain payments network prototype spearheaded by Singapore’s central bank and its partners could speed up and lower the cost of cross-border payments
July 14, 2020 14 Jul'20
European court to decide legality of EU-US data sharing in dispute between Schrems and Facebook

A ruling by the European Court of Justice will have ramifications for hundreds of thousands of companies that share data with the US. The case aims to balance US surveillance laws with the rights of EU citizens to keep their data private
July 14, 2020 14 Jul'20
Subpostmasters hit funding target to prevent government from burying IT scandal

The government is set to face scrutiny over its involvement in the Post Office Horizon IT scandal, described as one of the biggest miscarriages of justice in modern UK history
July 13, 2020 13 Jul'20
How SingEx is bracing itself for disruption

Singapore’s SingEx started its digital transformation journey a few years ago and has already pivoted its approach to cope with new challenges brought on by the Covid-19 pandemic
July 13, 2020 13 Jul'20
Majority of NHS trusts used analytics to track patient infection status during Covid-19 pandemic

Qlik research shows 84% of NHS trusts used data analytics to support patient care during the Covid-19 pandemic crisis, and suggests they could use that expertise to improve public health in the round
July 09, 2020 09 Jul'20
Locked-down Nationwide staff make 2.5 million video calls in June

Home-working technologies are no longer just a contingency for large companies, with future working practices set to change
July 09, 2020 09 Jul'20
Oracle fleshes out Cloud@Customer with public cloud services for use in customer datacentres

Oracle has enhanced its Cloud@Customer service with capabilities derived from its recent raft of public cloud datacentres
July 08, 2020 08 Jul'20
Oracle ups ante in cloud wars with dedicated customer regions

Oracle’s Dedicated Region Cloud at Customer will let enterprises run an entire cloud region in their own datacentres in a potentially game-changing move
July 08, 2020 08 Jul'20
Interview: Mayank Prakash, global consumer CIO, and Daljit Rehal, CDO, Centrica

Two of energy giant Centrica’s tech bosses talk to Computer Weekly about the impact of the Covid-19 coronavirus lockdown and the importance of company culture, innovation and using technology to make life easier for customers
July 08, 2020 08 Jul'20
Post Office scandal victims have days to raise thousands of pounds or perpetrators go scot-free

Victims of the Post Office Horizon IT scandal need to raise thousands of pounds in a week or those responsible for their suffering will avoid scrutiny
July 08, 2020 08 Jul'20
Swisscom taps Hitachi to improve network-based customer service

Pentaho product helps business customer service reps of Switzerland’s largest telecommunications company and leading IT services provider provide better, faster service through centralised hub
July 06, 2020 06 Jul'20
How Infor Nexus is helping to digitalise Asia’s supply chain

Infor’s Nexus unit has been supporting digitalisation efforts in Asia’s supply chain industry before the Covid-19 pandemic, which has accelerated adoption of cloud-based offerings in the region
July 03, 2020 03 Jul'20
CIO interview: Nick Burton, chief information and digital officer, Avon International

The international beauty brand faced a major problem when the UK went into lockdown – how could its door-to-door sales model adapt to a socially distanced world?
July 01, 2020 01 Jul'20
CIO interview: Richard Gifford, CIO, Wincanton

Transforming legacy systems, making use of real-time data and exploring emerging technologies are high on the agenda for the logistics giant’s IT team
July 01, 2020 01 Jul'20
Qumulo hybrid cloud NAS provides special effects for Cinesite

Hybrid cloud scale-out NAS from Qumulo used to offload Active Directory lookups and other workloads to the AWS cloud that had suffered in peak times when on Isilon
June 29, 2020 29 Jun'20
MPs to examine fairness of private prosecutions in light of Post Office IT scandal

Parliamentary Justice Committee to hold short inquiry into the rules and regulations surrounding private organisations’ ability to initiate criminal proceedings
June 25, 2020 25 Jun'20
Former Post Office CEO and Fujitsu play the blame game in Horizon IT scandal

Post Office and Fujitsu blame each other for many of the failings in the Horizon IT scandal that wrecked lives
June 25, 2020 25 Jun'20
Verizon and Digital Catapult create enterprise 5G accelerator programme

Venture will enable retail and brand partners to work directly with UK startups and tech innovators to explore 5G-enabled solutions
June 24, 2020 24 Jun'20
Firm that investigated controversial Post Office IT system to support criminal conviction appeals

Second Sight is working with law firm in appeals by subpostmasters against criminal convictions in Horizon IT scandal
June 23, 2020 23 Jun'20
ITAM Forum aims to raise the bar on tech management

Knowing what is deployed is the first step in any transformation exercise, and a strong IT asset management practice lowers risk
June 22, 2020 22 Jun'20
Care Quality Commission to discuss concerns over Paula Vennells’ NHS role

Healthcare regulator will be discussing concerns about former NHS boss chairing an NHS trust at an upcoming meeting
June 19, 2020 19 Jun'20
Post Office Horizon scandal victims keep pressure on government’s doorstep

Subpostmasters fighting for justice in IT scandal are pressuring government on numerous fronts, as momentum is regained after reduced activity due to Covid-19 lockdown
June 19, 2020 19 Jun'20
Eurostar to roll out facial recognition for ‘passport-free’ travel to Europe

Facial recognition will make passports on the Eurotunnel an option rather than a necessity, but privacy campaigners have questioned whether gathering biometric data on passengers is necessary
June 19, 2020 19 Jun'20
Why cross-business collaboration needs data bridges

Successful businesses have cracked internal collaboration, according to Accenture. They also use applications that can share data
June 18, 2020 18 Jun'20
US buildings firm saves big on HDDs with Nasuni cloud NAS

APi Group dumps first-generation file sharing for Nasuni, which allowed it to save ‘hundreds of thousands of dollars’ with standard hardware deployments and cutting local storage
June 18, 2020 18 Jun'20
SAP sharpens vertical focus with Industry Cloud

SAP partners will be able to design, build, test and validate their industry-specific offerings with a new business process and technology platform
June 17, 2020 17 Jun'20
NTT Data and LeapThought eye Singapore’s construction sector

Japan’s NTT Data and New Zealand’s LeapThought have come together to support the digitalisation efforts of Singapore’s construction industry
June 17, 2020 17 Jun'20
Amnesty identifies most privacy-invasive Covid-19 contact-tracing apps

Bahrain’s ‘BeAware Bahrain’, Kuwait’s ‘Shlonik’ and Norway’s ‘Smittestopp’ are the most privacy-invasive contact-tracing apps, reveals Amnesty International study
June 17, 2020 17 Jun'20
Oracle full-year results: 1% revenue decline as Covid-19 bites

Oracle sees 1% decline in full year-on-year 2019-20 revenue, and a 6% drop in its fourth quarter, but takes comfort from OCI Zoom win in pandemic crisis
June 16, 2020 16 Jun'20
Norway’s contact-tracing app suspended over privacy concerns

Norway has been given until 23 June to justify the location tracking of citizens who download its contract-tracing app
June 16, 2020 16 Jun'20
Sapphire 2020: Christian Klein steps back from products to push ‘intelligent enterprise’ resilience

Christian Klein used his first Sapphire keynote as CEO of SAP to underline the supplier’s support for supply chain resiliency and automation against Covid-19 pandemic and climate change backcloths
June 11, 2020 11 Jun'20
How Informa Markets cohered customer data as it absorbed UBM merger

Trade show organiser Informa Markets turned to Collibra software as it sought to improve data quality while making marketing communications more targeted and precise
June 11, 2020 11 Jun'20
Anger as government launches ‘pathetic’ and ‘pointless’ review of Horizon scandal

The government has been accused of launching a review that fails in getting to the bottom of one of the biggest miscarriages of justice in UK history
June 05, 2020 05 Jun'20
Businesses develop apps quickly to manage disruption of Covid-19

Healthcare companies, insurers, government agencies and big tech companies have used technology from Pegasystems to develop apps to manage the disruption caused by coronavirus
June 04, 2020 04 Jun'20
MPs' investigation into Post Office Horizon IT scandal bares teeth

Select committee chair writes to former Post Office CEO demanding answers over her role in IT scandal
June 03, 2020 03 Jun'20
CCRC sends 47 subpostmaster miscarriages of justice for appeal, asks for prosecution powers review

The Criminal Cases Review Commission sends 47 more subpostmaster cases to Court of Appeal and asks government to review private prosecution powers
June 03, 2020 03 Jun'20
Keeping IT operations running for remote workers

Measuring employee experience and enabling self-service are some of the ways businesses can manage and empower a remote workforce
June 02, 2020 02 Jun'20
Subpostmasters to force scrutiny of government’s role in Post Office IT scandal

The government's role in the Post Office Horizon IT scandal could soon be put under the microscope as subpostmasters take their complaints to the Parliamentary Ombudsman
May 29, 2020 29 May'20
Salesforce Q1 2020: 30% growth, Benioff sees ‘new normal’ by 2021

Salesforce announces 30% year-on-year revenue growth for the first quarter, and displays Covid-19 crisis alleviation activities
May 28, 2020 28 May'20
TSB Bank digitises banking forms in response to coronavirus lockdown

As part of its 2022 digital strategy, TSB has begun rolling out electronic forms designed in Adobe XD and processed using Adobe Sign
May 27, 2020 27 May'20
Subpostmasters crowdfund for justice in IT scandal

Campaign group calls for public support to help potential victims of Post Office Horizon IT scandal
May 27, 2020 27 May'20
PropertyGuru touts 3D virtual viewings with StoryTeller

Southeast Asian property portal PropertyGuru rolls out new capability in its FastKey platform that lets developers showcase properties to prospective buyers through 3D visualisation
May 21, 2020 21 May'20
How machine learning can bridge the communication gap

Amazon Web Services has developed a machine learning model to translate sign languages into text in a showcase of assistive technology
May 19, 2020 19 May'20
Post Office executive who tried to mislead judge in Horizon trial leaves via back door

Angela van den Bogerd leaves position as Post Office director quietly, despite many years of service
May 18, 2020 18 May'20
Why a pandemic-specific BCP matters

Many organisations still do not have scenario-specific business continuity plans, which are helpful when the situation requires a customised response, such as a pandemic, according to Forrester
May 14, 2020 14 May'20
CenturyLink digitally revamps sales framework

The difficulty of navigating information silos during the sales process and high customer churn prompted CenturyLink to adopt new digital tools that get the right information to the right sellers
May 12, 2020 12 May'20
MPs take part in first live test of remote voting during Covid-19 debate

MPs will use phones and computers to vote from their homes in a House of Commons debate today in the biggest change in parliamentary procedure for 150 years
May 11, 2020 11 May'20
Four in 10 Australians will share GPS data for alerting

Amid the Covid-19 pandemic, 40% of Australians are likely to share GPS data with the government to facilitate alerting, new study finds
May 11, 2020 11 May'20
How Sage scrambled software development team for Job Retention Scheme module

Small team of Sage developers, testers and payroll specialists in race against time to help customers facilitate HMRC’s furlough scheme
May 11, 2020 11 May'20
Micro Focus sees growth in mainframe migration business

Lifting and shifting Cobol code from mainframes to public cloud has been a growth driver for Micro Focus in the Asia-Pacific region, even as the software supplier continues to diversify its business
May 07, 2020 07 May'20
SAP extends indirect licensing related programme to end of 2021

User groups extend cautious welcome to SAP’s extension of its Digital Access Adoption Program
May 05, 2020 05 May'20
Pizza Hut optimises pizza delivery platform during lockdown with data analytics

Pizza Hut Digital Ventures has been improving the company’s e-commerce performance before and during the coronavirus crisis
May 04, 2020 04 May'20
SAP S/4 Hana projects seem set to repeat security missteps

Management consultancy Turnkey’s managing director, Richard Hunt, cautions SAP customers not to repeat errors of the past by making security an expensive afterthought
May 04, 2020 04 May'20
Coronavirus: Using computer simulation to minimise cross-infection

The architects behind China’s largest makeshift hospital turned to computer simulation to model the airflow regulated by ventilation systems in a bid to minimise cross-infection
May 01, 2020 01 May'20
Subpostmasters receive their ‘inadequate’ damages over Horizon IT scandal

Subpostmasters who had their lives ruined by the Post Office’s faulty IT system have received their damages after a High Court victory
April 28, 2020 28 Apr'20
Worcestershire County Council turns to low code in coronavirus response effort

The county council of Worcestershire is using the OutSystems low-code platform to develop five apps to support internal staff and external volunteers during the Covid-19 coronavirus pandemic
April 28, 2020 28 Apr'20
Met Police assessing evidence of potential perjury in Post Office IT trials

Force examines information about evidence given in court by Fujitsu staff on the Horizon IT system before deciding whether to investigate further
April 28, 2020 28 Apr'20
APAC edge computing market set to grow

China and Japan will account for the lion’s share of Asia-Pacific’s edge computing market as more organisations in the region look to streamline processes and improve productivity
April 27, 2020 27 Apr'20
How Vonage is riding the e-commerce wave in Asia

The surge in online sales across Asia has boosted demand for cloud-based communications services as more e-commerce players look to integrate text messaging, voice and video into customer engagement platforms
April 21, 2020 21 Apr'20
Klein takes sole command of SAP as Q1 results show Covid impact

As Christian Klein becomes sole chief executive officer, SAP announces total revenue of €6.521bn for the first quarter, up 7% on Q1 2019
April 16, 2020 16 Apr'20
St Albans council integrates systems in effort to streamline processes

The council of St Albans has implemented a unified digital platform to streamline how citizens interact with its services, as well as its own decision-making processes
April 14, 2020 14 Apr'20
Inside Alibaba’s NLP labs

Alibaba is among a growing crop of technology companies that are rising to the challenge of solving the toughest problems in natural language processing
April 14, 2020 14 Apr'20
SAP preliminary Q1 2020 results: Covid-19 takes a bite as in-person events cancelled

The coronavirus public health crisis has hit SAP’s first quarter, according to its preliminary financial results statement
April 09, 2020 09 Apr'20
Omdia: New norm for working set to have ‘dramatic’ implications for collaboration industry

Analyst recalibrates expectations for collaboration and conferencing tools, forecasting transformational upsurge in use that could change the world of work, with home broadband being a business lifeblood
April 07, 2020 07 Apr'20
Coronavirus: Soaring collaboration app uptake sees home workers clock on for longer hours

Number of people online during working day more than doubles since end of January and growth in demand for business apps reaches record levels, fuelled by conferencing applications
April 06, 2020 06 Apr'20
Malaysia’s telemedicine vision gets fresh boost

Tech startup DoctorOnCall has built a virtual health advisory platform for people to consult doctors amid the coronavirus outbreak, catalysing Malaysia’s telemedicine blueprint, which was conceived over two decades ago
April 03, 2020 03 Apr'20
Singapore researchers get priority access to HPC resources

Singapore’s National Supercomputing Centre is fast-tracking access to its high-performance computing resources for researchers working on Covid-19-related projects
March 29, 2020 29 Mar'20
Australian government unveils Covid-19 app

Federal government launches Coronavirus Australia app to keep Australians updated on the latest developments in its fight against the coronavirus outbreak
March 27, 2020 27 Mar'20
How subpostmasters made legal history with biggest referral of potential miscarriages of justice

Subpostmasters seeking redress of prosecutions at the hands of an IT system force the biggest ever UK referral of cases of potential miscarriages of justice to the Court of Appeal
March 26, 2020 26 Mar'20
Subpostmaster prosecutions to be considered by Court of Appeal for miscarriages of justice

The Criminal Cases Review Commission is referring 39 subpostmaster prosecutions to the Court of Appeal to review for possible miscarriages of justice, with further analysis on 22 more cases ongoing
March 25, 2020 25 Mar'20
Meeting reviewing subpostmaster applications to appeal criminal prosecutions moves into second day

The Criminal Cases Review Commission has extended a meeting considering subpostmaster applications to appeal criminal convictions resulting from a faulty Post Office IT system
March 25, 2020 25 Mar'20
Coronavirus takes toll on IT spending in Asia

The economic fallout from the Covid-19 outbreak is expected to slash the growth rate of the region’s IT industry to just 1.2% this year
March 24, 2020 24 Mar'20
Coronavirus: Contactless spending limit increased to fight pandemic

Banking and financial services trade body UK Finance to increase spending limit for contactless payments to £45 from the start of April
March 23, 2020 23 Mar'20
Singapore government to open source contact-tracing protocol

Singapore’s Government Technology Agency is contributing the source codes of the BlueTrace protocol that powers its contact-tracing app
March 23, 2020 23 Mar'20
Coronavirus: Post Office postpones subpostmaster compensation scheme amid Covid-19 crisis

Scheme to compensate subpostmasters who suffered because of computer errors in the Post Office’s Horizon system is delayed
March 23, 2020 23 Mar'20
Singapore’s JTC taps GIS platform in Punggol Digital District

The planners behind Singapore’s Punggol Digital District are using a geographic information system to make better planning decisions and improve day-to-day operations
March 20, 2020 20 Mar'20
MP warns minister not to parrot civil servants’ lines on Post Office IT scandal

MP Kevan Jones has warned a government minister not to repeat the mistakes of predecessors in relation to the Post Office Horizon IT scandal
March 19, 2020 19 Mar'20
IT Priorities 2020: ANZ firms to spend more on cyber security

Over half of respondents in Australia and New Zealand plan to invest more in cyber security, especially in key areas such as data loss prevention
March 18, 2020 18 Mar'20
Prudential turns to AI to secure computer networks against cyber attacks

Prudential, the UK’s largest listed insurer, is turning to artificial intelligence to protect its computer networks in the US, Asia and Africa from malware hackers and internal threats
March 16, 2020 16 Mar'20
Secret Post Office deals cause fury among Horizon IT scandal campaigners

The Post Office has sparked anger with secret settlements with subpostmasters outside the recent legal action against it
March 12, 2020 12 Mar'20
APAC remains hotbed for digital transformation

Nearly half of organisations in the Asia-Pacific region see digital transformation as their top priority, followed by cloud infrastructure deployment and artificial intelligence, survey finds
March 10, 2020 10 Mar'20
MPs told to hold to account those responsible for Post Office Horizon IT scandal

Subpostmasters who had their lives destroyed by a faulty IT system and mistreatment by the Post Office have asked MPs to hold to account the people responsible for the injustices
March 10, 2020 10 Mar'20
Police IT system failure creates significant backlogs

Independent review of IT system failure that left Greater Manchester Police working with pen and paper finds combination of technical shortcomings, operational procedures and staff training responsible for massive backlogs
March 10, 2020 10 Mar'20
Inside Oracle’s cloud strategy

Oracle may be late to the cloud infrastructure and platform game, but it believes it has what it takes to carve out a bigger slice of the Asia-Pacific’s cloud market
March 06, 2020 06 Mar'20
Those who did not play by the rules in Post Office Horizon scandal “should face prosecution”

Telford MP has become a vocal member of the campaign for justice for the subpostmasters who had their lives devastated as a result of being blamed for losses caused by errors in the Post Office’s core retail and accounting system
March 06, 2020 06 Mar'20
IT Priorities 2020: AI, cloud to dominate IT spending in India

Indian organisations are expected to spend more on artificial intelligence and cloud this year in a bid gain an edge over rivals through key technology investments