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Business applications

April 16, 2020 16 Apr'20
St Albans council integrates systems in effort to streamline processes

The council of St Albans has implemented a unified digital platform to streamline how citizens interact with its services, as well as its own decision-making processes
April 14, 2020 14 Apr'20
Inside Alibaba’s NLP labs

Alibaba is among a growing crop of technology companies that are rising to the challenge of solving the toughest problems in natural language processing
April 14, 2020 14 Apr'20
SAP preliminary Q1 2020 results: Covid-19 takes a bite as in-person events cancelled

The coronavirus public health crisis has hit SAP’s first quarter, according to its preliminary financial results statement
April 09, 2020 09 Apr'20
Omdia: New norm for working set to have ‘dramatic’ implications for collaboration industry

Analyst recalibrates expectations for collaboration and conferencing tools, forecasting transformational upsurge in use that could change the world of work, with home broadband being a business lifeblood

April 07, 2020 07 Apr'20
Coronavirus: Soaring collaboration app uptake sees home workers clock on for longer hours

Number of people online during working day more than doubles since end of January and growth in demand for business apps reaches record levels, fuelled by conferencing applications
April 06, 2020 06 Apr'20
Malaysia’s telemedicine vision gets fresh boost

Tech startup DoctorOnCall has built a virtual health advisory platform for people to consult doctors amid the coronavirus outbreak, catalysing Malaysia’s telemedicine blueprint, which was conceived over two decades ago
April 03, 2020 03 Apr'20
Singapore researchers get priority access to HPC resources

Singapore’s National Supercomputing Centre is fast-tracking access to its high-performance computing resources for researchers working on Covid-19-related projects
March 29, 2020 29 Mar'20
Australian government unveils Covid-19 app

Federal government launches Coronavirus Australia app to keep Australians updated on the latest developments in its fight against the coronavirus outbreak
March 27, 2020 27 Mar'20
How subpostmasters made legal history with biggest referral of potential miscarriages of justice

Subpostmasters seeking redress of prosecutions at the hands of an IT system force the biggest ever UK referral of cases of potential miscarriages of justice to the Court of Appeal
March 26, 2020 26 Mar'20
Subpostmaster prosecutions to be considered by Court of Appeal for miscarriages of justice

The Criminal Cases Review Commission is referring 39 subpostmaster prosecutions to the Court of Appeal to review for possible miscarriages of justice, with further analysis on 22 more cases ongoing

March 25, 2020 25 Mar'20
Meeting reviewing subpostmaster applications to appeal criminal prosecutions moves into second day

The Criminal Cases Review Commission has extended a meeting considering subpostmaster applications to appeal criminal convictions resulting from a faulty Post Office IT system
March 25, 2020 25 Mar'20
Coronavirus takes toll on IT spending in Asia

The economic fallout from the Covid-19 outbreak is expected to slash the growth rate of the region’s IT industry to just 1.2% this year
March 24, 2020 24 Mar'20
Coronavirus: Contactless spending limit increased to fight pandemic

Banking and financial services trade body UK Finance to increase spending limit for contactless payments to £45 from the start of April
March 23, 2020 23 Mar'20
Singapore government to open source contact-tracing protocol

Singapore’s Government Technology Agency is contributing the source codes of the BlueTrace protocol that powers its contact-tracing app
March 23, 2020 23 Mar'20
Coronavirus: Post Office postpones subpostmaster compensation scheme amid Covid-19 crisis

Scheme to compensate subpostmasters who suffered because of computer errors in the Post Office’s Horizon system is delayed
March 23, 2020 23 Mar'20
Singapore’s JTC taps GIS platform in Punggol Digital District

The planners behind Singapore’s Punggol Digital District are using a geographic information system to make better planning decisions and improve day-to-day operations
March 20, 2020 20 Mar'20
MP warns minister not to parrot civil servants’ lines on Post Office IT scandal

MP Kevan Jones has warned a government minister not to repeat the mistakes of predecessors in relation to the Post Office Horizon IT scandal
March 19, 2020 19 Mar'20
IT Priorities 2020: ANZ firms to spend more on cyber security

Over half of respondents in Australia and New Zealand plan to invest more in cyber security, especially in key areas such as data loss prevention
March 18, 2020 18 Mar'20
Prudential turns to AI to secure computer networks against cyber attacks

Prudential, the UK’s largest listed insurer, is turning to artificial intelligence to protect its computer networks in the US, Asia and Africa from malware hackers and internal threats
March 16, 2020 16 Mar'20
Secret Post Office deals cause fury among Horizon IT scandal campaigners

The Post Office has sparked anger with secret settlements with subpostmasters outside the recent legal action against it
March 12, 2020 12 Mar'20
APAC remains hotbed for digital transformation

Nearly half of organisations in the Asia-Pacific region see digital transformation as their top priority, followed by cloud infrastructure deployment and artificial intelligence, survey finds
March 10, 2020 10 Mar'20
MPs told to hold to account those responsible for Post Office Horizon IT scandal

Subpostmasters who had their lives destroyed by a faulty IT system and mistreatment by the Post Office have asked MPs to hold to account the people responsible for the injustices
March 10, 2020 10 Mar'20
Police IT system failure creates significant backlogs

Independent review of IT system failure that left Greater Manchester Police working with pen and paper finds combination of technical shortcomings, operational procedures and staff training responsible for massive backlogs
March 10, 2020 10 Mar'20
Inside Oracle’s cloud strategy

Oracle may be late to the cloud infrastructure and platform game, but it believes it has what it takes to carve out a bigger slice of the Asia-Pacific’s cloud market
March 06, 2020 06 Mar'20
Those who did not play by the rules in Post Office Horizon scandal “should face prosecution”

Telford MP has become a vocal member of the campaign for justice for the subpostmasters who had their lives devastated as a result of being blamed for losses caused by errors in the Post Office’s core retail and accounting system
March 06, 2020 06 Mar'20
IT Priorities 2020: AI, cloud to dominate IT spending in India

Indian organisations are expected to spend more on artificial intelligence and cloud this year in a bid gain an edge over rivals through key technology investments
March 04, 2020 04 Mar'20
IT Priorities 2020: UK business applications investment in AI gathers steam

Artificial intelligence intensifies as an investment area for UK IT buyers, while cloud delivery is coming to ERP as well as other applications
March 02, 2020 02 Mar'20
Volvo Group motors beyond annual performance review with Cornerstone

Volvo Group has broken with its traditional annual performance review process in order to stoke entrepreneurialism, says Bahar Rasouli, director of global people performance
March 02, 2020 02 Mar'20
Boris Johnson’s commitment to inquiry into Post Office scandal in doubt

Boris Johnson’s apparent commitment to a public inquiry into the Post Office Horizon scandal is not so certain
February 28, 2020 28 Feb'20
Government claims it was misled by Post Office over IT scandal

Minister says Post Office IT experts misled the government when it asked questions about subpostmasters’ concerns over Horizon IT system
February 27, 2020 27 Feb'20
IT Priorities 2020: ASEAN firms on the frontline of digital transformation

Southeast Asian companies plan to spend more on infrastructure and cyber security, but the growth in IT budgets appears to be slowing down
February 25, 2020 25 Feb'20
Government admits it was too passive managing Post Office as parliamentary pressure builds

The UK government faces accusations of neglecting its duties handling the Post Office as pressure mounts in Parliament for justice for the subpostmasters who suffered due to faults in the Horizon IT system
February 17, 2020 17 Feb'20
Concerns raised over former Post Office CEO’s appointment at NHS trust under review

Care Quality Commission to review concerns over Paula Vennells’ appointment after they were raised by a former NHS consultant psychiatrist
February 17, 2020 17 Feb'20
Oracle execs bullish against SAP on cloud applications ground

Senior Oracle executives express confidence in putative cloud-based competitive advantage against SAP and other rivals before and during London Open World conference
February 14, 2020 14 Feb'20
Calls for inquiry into Post Office IT scandal increase in Parliament, with cross-party support

Many MPs might not yet fully understand the suffering subpostmasters have endured because of the Post Office’s faulty IT system and its oppressive behaviour, but they will soon
February 12, 2020 12 Feb'20
GitHub eyes Indian market, forms local subsidiary

GitHub is staffing its local office with engineers and sales teams to tap the growing use of its software development platform by developers and enterprises in India
February 12, 2020 12 Feb'20
Pressure for public inquiry into Post Office IT system scandal begins with mountain to climb

Members of Parliament seeking a public inquiry into the Post Office Horizon scandal face huge challenges, but pressure and time could force justice
February 09, 2020 09 Feb'20
Australian government to roll out SAP S/4 Hana

Australia’s finance department earmarks S/4 Hana as its ERP system to provide common financial and HR services across government
February 07, 2020 07 Feb'20
Disguise uses data management firm Boomi to gain visibility of estate

Integration has given entertainment company Disguise visibility of its entire digital estate while also connecting its various pools of siloed data
February 06, 2020 06 Feb'20
SAP ECC policy change may offer a further 15 years of support

Should you run legacy business software for 15 more years? Following SAP’s decision to extend ECC support, that is a question many CIOs will ask
February 05, 2020 05 Feb'20
Web app ubiquity gives cyber criminals new opportunities

The popularity and ubiquity of web-based apps such as Office 365 and Salesforce is a temptation too good to miss for cyber criminals
February 04, 2020 04 Feb'20
Australia’s NAB taps AI to create brand voice

Using Amazon’s artificial intelligence smarts, National Australia Bank has developed a unique brand voice that will greet customers who dial up its contact centre
February 03, 2020 03 Feb'20
Australia’s Avalon Airport to provide self-service kiosks

Avalon Airport, located between Melbourne and Geelong in Victoria, is implementing self-service kiosks to improve passenger experience and operations
February 03, 2020 03 Feb'20
Government refuses request to pay legal costs for subpostmasters in Post Office case

The government has refused to pay the huge legal costs subpostmasters incurred in their battle with the government-owned Post Office, which they won
January 31, 2020 31 Jan'20
Australia’s Iconic Hotels taps cloud for speed and cost savings

The independent hotel operator in the Australian Capital Territory has saved IT manpower and costs by moving from an on-premise hospitality management system to a cloud-based application
January 30, 2020 30 Jan'20
Microsoft earnings get a lift from Windows 7 extended security

Azure powers Microsoft’s Q2 2020 earnings, but the company is not only seeing a boost from Windows 365, but also extended Windows 7 support
January 28, 2020 28 Jan'20
Subpostmaster prosecutions move closer to appeal

Prosecutions are a significant step closer to being sent to the Court of Appeal as Criminal Courts Review Commission forms a group of commissioners to review them
January 27, 2020 27 Jan'20
Police sent information about potential Fujitsu staff perjury in subpostmaster prosecutions

The police have been asked to consider information from a High Court judge questioning evidence given by Fujitsu staff in criminal trials of Post Office subpostmasters
January 24, 2020 24 Jan'20
UK firms lack skills to make AI work, employees claim

Research finds employees are concerned about being blamed for tech blunders, with those fears increasing resistance towards artificial intelligence technology
January 24, 2020 24 Jan'20
Cyber gangsters publish staff passwords following ‘Sodinokibi’ attack on car parts group Gedia

Sodinokibi hacking group steps up pressure on German automotive manufacturer by publishing information, including the CEO’s computer password and sensitive details of its IT systems, on the internet
January 24, 2020 24 Jan'20
SAP User Group launches Business One Academy

UK and Ireland SAP User Group sets up academy to provide training on SAP Business One, which is only available via resellers and in which there is a dearth of education for small businesses
January 23, 2020 23 Jan'20
Travelex hackers shut down German car parts company Gedia in massive ‘cyber attack’

Car parts manufacturer says cyber attack will have far-reaching consequences for its business, and it has put emergency plans in place to continue deliveries
January 23, 2020 23 Jan'20
How AWS is helping boost rugby fans’ engagement in the Guinness Six Nations championship

With the Six Nations rugby championship about to kick off, we find out how Amazon Web Services is helping to enhance the viewing experience for fans in 170 countries
January 22, 2020 22 Jan'20
Government should not be allowed to dismiss subpostmasters’ claims over Horizon IT scandal

Subpostmasters are stepping up their fight for justice after their huge court victory, with Westminister replacing the High Court as the battleground
January 21, 2020 21 Jan'20
Singapore updates model AI governance framework

Second edition of Singapore’s artificial intelligence governance framework includes new guidance, use cases and a self-assessment guide
January 21, 2020 21 Jan'20
Will 5G turn Langkawi into world’s first smart island?

Malaysia telco TM is set to transform Malaysia’s Langkawi archipelago with a 5G testbed that will pave the way for 5G services across the country
January 17, 2020 17 Jan'20
App developers sue Facebook over ‘anti-competitive conduct’

Lawsuit is based on leaked internal Facebook documents obtained and published by Computer Weekly and NBC last year
January 16, 2020 16 Jan'20
Lloyds Banking Group to create digital workplace with Microsoft

Bank is transforming how its staff work as part of a multibillion-pound digital transformation
January 16, 2020 16 Jan'20
CIO interview: Merck Healthcare’s Alessandro da Luca on supply chain automation era

The CIO of Merck Healthcare, Alessandro da Luca, talks about how his organisation has automated its supply chain using machine learning software from Aera
January 15, 2020 15 Jan'20
Government distances itself from Post Office decisions in Horizon IT litigation

Department for Business, Energy & Industrial Strategy says it did not make decisions in the Post Office’s recent court battle
January 14, 2020 14 Jan'20
Turn the end of Windows 7 support into a security advantage

CISOs can take advantage of the end of support for Microsoft Windows 7 by making the case for more investment in cyber security
January 14, 2020 14 Jan'20
Why subpostmasters are calling on the government to pay Horizon trial costs

The damages that subpostmasters will receive after their court victory against the Post Office fall well short of their calculated losses
January 13, 2020 13 Jan'20
APAC retailers warm to AI amid roadblocks

Retailers in the Asia-Pacific region believe artificial intelligence is key to their success, but lack the skills and infrastructure needed to harness the technology
January 10, 2020 10 Jan'20
Subpostmaster group calls for government to pay legal costs for Horizon trial

The group of subpostmasters that defeated the Post Office in court over a faulty IT system are calling for the government to pay the costs of the legal action
January 10, 2020 10 Jan'20
Queen’s University Belfast and Rakuten Mobile set up edge computing hub

Aiming to boost its plans to make truly autonomous networks a reality, Japanese operator Rakuten opens a new lab in collaboration with Queen’s University Belfast to develop edge computing hub
January 09, 2020 09 Jan'20
Travelex hackers threaten to sell credit card data on dark web

Sodinokibi cyber gangsters have threatened to sell Travelex customers’ private data on a Russian underground cyber crime forum if it fails to pay a $6m ransom
January 08, 2020 08 Jan'20
Fujitsu must face scrutiny following Post Office Horizon trial judgment

While the Post Office has suffered financial and reputational damage after losing its court battle with subpostmasters, the supplier of the IT system at the centre of the dispute has major PR challenges ahead
January 02, 2020 02 Jan'20
Call for former Post Office CEO to step down from public roles after IT court battle lost

Conservative peer is calling for former Post Office CEO to step down from high-profile public roles for her part in Horizon IT scandal
January 02, 2020 02 Jan'20
Inside Qlik’s data management playbook

Qlik CEO Mike Capone talks up the company’s transition into a data management company, its traction in APAC and what it is doing to put data analytics into the hands of more workers
December 31, 2019 31 Dec'19
Top 10 investigative stories of 2019

Here are Computer Weekly’s top 10 investigative stories of 2019
December 31, 2019 31 Dec'19
Top 10 ASEAN IT stories of 2019

Here are Computer Weekly’s top 10 ASEAN IT stories of 2019
December 27, 2019 27 Dec'19
Top 10 business applications stories of 2019

The steady incursion of artificial intelligence into enterprise software was a major theme behind Computer Weekly’s in-depth stories in this area in 2019
December 20, 2019 20 Dec'19
Has Y2K windowing been addressed by banks or is Y2.02K a risk?

Big banks that haven't replaced legacy systems or fixed temporary windowing solutions to Y2K could have problems at the beginning of 2020
December 20, 2019 20 Dec'19
National Federation of Subpostmasters cries foul after court ruling on controversial computer system

The National Federation of Subpostmasters said it was misled by the Post Office about the robustness of the IT systems its members use
December 19, 2019 19 Dec'19
Looming skills crisis, IR35 and Brexit set to ramp up S/4 Hana rates

SAP is only committed to support its ECC system until 2025, so customers have just five years to migrate – but a lack of skills is hampering progress
December 17, 2019 17 Dec'19
Subpostmasters proved right on IT system failures as calls for full public inquiry mount

Post Office has been “in denial” about the robustness of its core retail system, which a judge said was to blame for problems experienced by subpostmasters in a multimillion-pound group action
December 12, 2019 12 Dec'19
Why Lendlease is embracing digital twin technology

Australia-based property developer Lendlease is using digital twins and other technologies to break the bulwark of rising costs and declining productivity in the construction sector
December 05, 2019 05 Dec'19
Cyber Girls First volunteers encourage girls to think high-tech

More than 80 schoolgirls spent a day learning about computer hackers and rocket science – Cyber Girls First hopes they will become the next generation of technologists
December 02, 2019 02 Dec'19
UKISUG 2019: Qualtrics unknown to 43% of SAP customers

On the opening day of its annual conference, the UK and Ireland SAP User Group unveils member research showing scant awareness of Qualtrics, and continuing slow adoption of S/4 Hana
December 02, 2019 02 Dec'19
QD Stores deploys SAP Fiori as pathway to possible S/4 Hana adoption

East Anglia-based discount retailer uses design thinking to develop SAP Fiori Screen Personas to enhance ECC6 instance
November 27, 2019 27 Nov'19
How APAC firms can unleash the power of creative disruption

Regional business leaders at the recent Leap Summit in Malaysia talked up the blueprint for creative disruption, which includes scaling up an idea and overcoming the distribution challenge, among other areas
November 26, 2019 26 Nov'19
Peer calls for clear-out of Post Office board after Court of Appeal confirms major court defeat

Conservative peer championing subpostmasters’ long-running battle with Post Office suggests management clear-out after Court of Appeal rejects appeal bid
November 26, 2019 26 Nov'19
Facebook undermined rivals in bid to dominate global messaging

Facebook used buyouts and bullying tactics towards competitors to grow its business empire, documents leaked to Computer Weekly reveal
November 25, 2019 25 Nov'19
How ServiceNow is empowering Asia’s mobile workforce

ServiceNow’s newly minted managing director in Asia talks up the company’s sweet spots and traction in the region, and what it’s doing to abstract away workflow complexities for mobile workers
November 25, 2019 25 Nov'19
General Election 2019: The Lib Dems’ technology policies and digital plans

With the UK gearing up for its third General Election in four years, Computer Weekly outlines the Liberal Democrat Party’s main technology policies and digital plans, as laid out in its manifesto
November 22, 2019 22 Nov'19
Court of Appeal dismisses Post Office application to appeal damning judgment

The Court of Appeal has rejected a Post Office application to appeal judgments made in the first trial of its multimillion-pound battle with subpostmasters over IT system failures.
November 22, 2019 22 Nov'19
Obama at Dreamforce 2019: Leaders orchestrate the conversation

Former US president Barack Obama spoke in a fireside chat with Salesforce co-founder Marc Benioff at Dreamforce 2019. He cautioned on the dangers of the information age and offered some advice for business leaders
November 21, 2019 21 Nov'19
British Airways cancels flights due to technical issue

British Airways customers are suffering delays and cancellations as a result as a technical issue
November 21, 2019 21 Nov'19
HSBC builds API digital platform with MuleSoft to forward open banking

At Dreamforce 2019, HSBC announced the building of a digital platform with Salesforce MuleSoft to forward open banking opportunities
November 20, 2019 20 Nov'19
Finland’s ministry of transport floats tech-enabled four-day week

Government department says four-day working week is made possible by technologies such as artificial intelligence
November 20, 2019 20 Nov'19
Dreamforce 2019: Benioff puts data centre stage as protestors disrupt speech

Salesforce founder and co-CEO outlines data integration and data visualisation product vision underpinned by MuleSoft and garnished with Tableau
November 19, 2019 19 Nov'19
Dreamforce 19: Salesforce promotes enhanced MuleSoft data integration

SaaS CRM supplier dubs enhancements to its acquired MuleSoft integration software “Customer 360” on the eve of its annual Dreamforce event in San Francisco
November 17, 2019 17 Nov'19
Australian bourse to overhaul technology infrastructure

The Australian Securities Exchange is embracing digital ledger technology, microservices and DevOps to modernise its core systems
November 08, 2019 08 Nov'19
Are you paying too much for application management services?

Man-hours metrics may not give the best value for money. Rimini Street hopes to pivot the conversation towards incident reduction
November 06, 2019 06 Nov'19
Machine learning will have bigger impact than cloud

Workday’s vice-chairman explains how machine learning can help employees become more effective, and hints at the company’s moves beyond finance and HR software
November 06, 2019 06 Nov'19
Sage brings cloud-based Intacct to UK market

Sage is bringing its cloud-based accountancy software acquired with US-based Intacct to the UK, and publishes research advancing a digital CFO concept
November 05, 2019 05 Nov'19
Ransomware authors seeking new ways to avoid being spotted

Sector analysis from Sophos has revealed some insight into how malware authors are adapting to thwart cyber security controls
October 30, 2019 30 Oct'19
Cost savings drive business automation

While businesses are using automation to save money, many also see robotic process automation as essential to support new business initiatives
October 30, 2019 30 Oct'19
Singapore startup plugs AI skills gap with pre-trained microservices

Sentient.io is offering artificial intelligence microservices that developers can use to augment their applications with speech recognition and other AI capabilities
October 29, 2019 29 Oct'19
How Aussie Broadband is improving service levels with automation

Australian telco Aussie Broadband has improved customer service though automation, even with a lean team and a growing subscriber base