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November 21, 2019 21 Nov'19
HSBC builds API digital platform with MuleSoft to forward open banking

At Dreamforce 2019, HSBC announced the building of a digital platform with Salesforce MuleSoft to forward open banking opportunities
November 20, 2019 20 Nov'19
Finland’s ministry of transport floats tech-enabled four-day week

Government department says four-day working week is made possible by technologies such as artificial intelligence
November 20, 2019 20 Nov'19
Dreamforce 2019: Benioff puts data centre stage as protestors disrupt speech

Salesforce founder and co-CEO outlines data integration and data visualisation product vision underpinned by MuleSoft and garnished with Tableau
November 19, 2019 19 Nov'19
Dreamforce 19: Salesforce promotes enhanced MuleSoft data integration

SaaS CRM supplier dubs enhancements to its acquired MuleSoft integration software “Customer 360” on the eve of its annual Dreamforce event in San Francisco

November 17, 2019 17 Nov'19
Australian bourse to overhaul technology infrastructure

The Australian Securities Exchange is embracing digital ledger technology, microservices and DevOps to modernise its core systems
November 08, 2019 08 Nov'19
Are you paying too much for application management services?

Man-hours metrics may not give the best value for money. Rimini Street hopes to pivot the conversation towards incident reduction
November 06, 2019 06 Nov'19
Machine learning will have bigger impact than cloud

Workday’s vice-chairman explains how machine learning can help employees become more effective, and hints at the company’s moves beyond finance and HR software
November 06, 2019 06 Nov'19
Sage brings cloud-based Intacct to UK market

Sage is bringing its cloud-based accountancy software acquired with US-based Intacct to the UK, and publishes research advancing a digital CFO concept
November 05, 2019 05 Nov'19
Ransomware authors seeking new ways to avoid being spotted

Sector analysis from Sophos has revealed some insight into how malware authors are adapting to thwart cyber security controls
October 30, 2019 30 Oct'19
Cost savings drive business automation

While businesses are using automation to save money, many also see robotic process automation as essential to support new business initiatives

October 30, 2019 30 Oct'19
Singapore startup plugs AI skills gap with pre-trained microservices

Sentient.io is offering artificial intelligence microservices that developers can use to augment their applications with speech recognition and other AI capabilities
October 29, 2019 29 Oct'19
How Aussie Broadband is improving service levels with automation

Australian telco Aussie Broadband has improved customer service though automation, even with a lean team and a growing subscriber base
October 29, 2019 29 Oct'19
Businesses at risk as mainframe skills die out

Most businesses that are heavily reliant on mainframes fear a shrinking skills pool
October 29, 2019 29 Oct'19
Post Office IT trial judgement within days

The judgment in the second trial in a multimillion-pound legal battle over an allegedly faulty IT system at the Post Office is imminent
October 28, 2019 28 Oct'19
Unit4 CEO Mike Ettling: enterprise customers won’t pay extra for AI

Mike Ettling, chief executive, Unit4, spoke to Computer Weekly at the Unleash HR conference in Paris about ERP trends, and how he is positioning the firm he started running this year
October 24, 2019 24 Oct'19
British Gas powers customer experience with third-party Salesforce app

Its parent company, Centrica, uses Salesforce to support Hive – now British Gas is using a third-party Salesforce app to improve customer experience
October 22, 2019 22 Oct'19
Australia, Singapore emerge tops in data readiness index

Organisations in Australia and Singapore are among the most advanced in the Asia-Pacific region in harnessing data to achieve key business outcomes
October 22, 2019 22 Oct'19
APAC spending on AI systems to hit $6.2bn in 2019

Led by China and organisations in the banking industry, APAC spending on artificial intelligence is set to grow by almost 64% this year, according to IDC
October 21, 2019 21 Oct'19
Edge computing, 5G spur mobile mixed reality market

Research identifies 5G networks and edge computing as two key emerging technologies that will accelerate the development of mixed reality from 2020
October 21, 2019 21 Oct'19
SAP cloud revenue boosted by Microsoft deal

New contract with Microsoft will see Azure become the preferred hosting platform for ECC to SAP S/4 Hana cloud migrations
October 18, 2019 18 Oct'19
Talent shortage impedes UK business data analytics efforts

Research from data blending and preparation supplier Alteryx finds UK businesses struggling to make the most of their data due to a shortage of data analytics expertise
October 18, 2019 18 Oct'19
Due diligence requires a flexible, standardised approach

A study has found that procurement professionals are not confident of the process for vetting new suppliers – but a one-size assessment approach does not fit all
October 14, 2019 14 Oct'19
PDPC issues cross-border data transfer guidelines for cloud services

Singapore’s data protection watchdog issues advisory guidelines to help businesses and cloud suppliers stay on the right side of the law under the country’s data protection regime
October 11, 2019 11 Oct'19
SAP CEO Bill McDermott steps down

McDermott will be replaced by SAP board members Jennifer Morgan and Christian Klein
October 07, 2019 07 Oct'19
Interview: BHF on using cloud and big data to improve heart patient outcomes

The British Heart Foundation (BHF) has set itself the lofty goal of eradicating the fear of developing heart and circulatory disease by 2030, with the help of cloud, big data and personalisation technologies
October 01, 2019 01 Oct'19
Citrix looks to grow APAC footprint with the intelligent workspace

Citrix is looking to expand its footprint in Asia-Pacific – particularly in Japan, where firms are starting to warm up to flexible work arrangements
October 01, 2019 01 Oct'19
Future Decoded: How AI plus automation adds up to transformative change

Robotic process automation combined with artificial intelligence is a recipe for digital transformation, and new research suggests businesses that use AI are gaining a competitive advantage
October 01, 2019 01 Oct'19
Marketplace push aims to get the NHS automating

Thoughtonomy is hosting a new marketplace to encourage NHS trusts to share their intelligent automation bots
September 30, 2019 30 Sep'19
Australia gets ready for open banking

Traditional banks and fintech firms alike will need to bite the bullet in the crucial startup period if Australia’s open banking regime is to succeed
September 30, 2019 30 Sep'19
Dubai’s Precision Group takes manufacturing into the cloud

Head of IT at mould and packaging company talks about leading its digital transformation programme
September 30, 2019 30 Sep'19
The bots turning businesses into digital transformers

As companies increasingly turn to robotic process automation to accelerate digital transformation, Computer Weekly takes a look at how the market is evolving
September 25, 2019 25 Sep'19
Why quantum needs a classic approach for supremacy

Google claims it has developed an algorithm for a quantum computer that would take a traditional “classical” computer 10,000 years to run. We investigate
September 25, 2019 25 Sep'19
European enterprises 'waste' £24,000 a day on unused cloud services, says Insight research

The latest Insight Intelligent Technology Index report highlights the economic impacts of wasted cloud resources within European enterprises
September 25, 2019 25 Sep'19
Executive interview: Speed is cloud apps benefit, says Oracle’s Miranda

In a Q&A with Computer Weekly at Oracle Open World 2019, applications head Steve Miranda discussed the supplier’s approach to cloud applications, digital assistants and machine learning
September 23, 2019 23 Sep'19
Basic data and skills needed to fix UK social care

Foundations need to be in place to save the social care system from collapse, and NHSX needs to step up to the task, according to a Doteveryone report
September 18, 2019 18 Sep'19
Singapore Airlines extends use of VMware Workspace One

Singapore’s national carrier is extending the use of Workspace One to more users in a move to enable its workforce to stay productive while on the go
September 13, 2019 13 Sep'19
West Midlands gears up for the next phase of 5G

West Midlands 5G (WM5G) marks launch of UK’s first dedicated 5G accelerator programme by holding a series of demos to showcase the wide variety of use cases that exist for the technology
September 12, 2019 12 Sep'19
How Zendesk plans to crack the enterprise market

Zendesk has been courting enterprises by billing itself as a customer experience software company and is leaning on its design smarts to stand out among bigger rivals
September 11, 2019 11 Sep'19
How SATS is using digital twin tech to improve operations

Singapore-based SATS has been using a digital twin platform to model food production processes to improve in-flight catering operations
September 10, 2019 10 Sep'19
Why it makes sense to use a third party to keep the IT lights on

Keeping operational systems running is a full-time job, but as systems get older, they end up being out of support
September 10, 2019 10 Sep'19
How Zuellig Pharma is fighting fake drugs with blockchain

The Asia-Pacific pharmaceutical giant is using a blockchain platform from SAP to help consumers identify the provenance of medicine
September 03, 2019 03 Sep'19
Assessing China’s machine learning platforms

In a new market research report, technology analyst firm IDC offers insights on key suppliers of machine learning platforms in China
September 02, 2019 02 Sep'19
APAC enterprises warm to S/4 Hana

SAP customers in Asia-Pacific are assessing migration options in the run-up to 2025, when the German software giant will stop supporting older ERP applications
August 29, 2019 29 Aug'19
Microsoft claims AI breakthrough in Chinese game of Mahjong

An artificial intelligence system trained by Microsoft Research Asia is now nearly as good as human players in the ancient Chinese game of Mahjong
August 28, 2019 28 Aug'19
APAC is epicentre of the experience economy

The experience economy is emerging in the Asia-Pacific region, but to succeed, enterprises will need to understand both operational and experience data
August 27, 2019 27 Aug'19
ASX partners VMware and DA on digital ledger tech

The Australian Securities Exchange is working with VMware and Digital Asset to replace its Chess clearing and settlement system with digital ledger technology
August 23, 2019 23 Aug'19
Travel company Clarity bakes ThoughtSpot into analytics tool

Travel management company Clarity has turned to ThoughtSpot to create an analytics tool for clients as well as for internal use
August 22, 2019 22 Aug'19
Macquarie to supply Apple mobile devices to Australian businesses

Australian telco will initially focus on delivering core Apple products and business apps to mid-sized enterprises in Australia
August 19, 2019 19 Aug'19
Blue Prism gives Nordics the personal touch

UK automation software company has opened and staffed a Nordic office to give customers in the region a better service
August 15, 2019 15 Aug'19
Dutch province pioneers no-code platform

Software development platform removes the need for expert programmers when adding functionality to applications
August 15, 2019 15 Aug'19
Google vs Microsoft: Digging into the public cloud email market duopoly

The public cloud email sector is a veritable two-horse race, with Microsoft and Google being the ones to beat, but it is unlikely ever to become a “winner takes all” market, says Gartner
August 14, 2019 14 Aug'19
UK finance regulator gives extra time for companies to meet payment security rules

Financial Conduct Authority gives companies under its watch an extra 18 months to meet an EU payments security standard
August 12, 2019 12 Aug'19
Malaysian transport ministry calls for use of technology to solve traffic challenges

The Malaysian government wants to tap telematics, IoT and other nascent technologies to improve road safety and ease traffic congestion
August 12, 2019 12 Aug'19
Liberty Steel forges future growth with Infor

Steelmaker is using cloud-delivered software from Infor to stoke its growth, replacing SAP systems provided by its former parent, Tata Steel Europe
August 12, 2019 12 Aug'19
Hundreds of Post Office branches hit by new Horizon problem

Subpostmasters suffering slow running and frozen terminals while Post Office searches for a fix to issues apparently caused by a software update
August 09, 2019 09 Aug'19
Whistleblowers: James Glenn’s battle with Cisco opens new front on cyber security

James Glenn, a 42-year-old security specialist, fought a 10-year legal battle with Cisco after blowing the whistle on serious security flaws. He lost his job, but has no regrets
August 07, 2019 07 Aug'19
Rolls-Royce uses IFS to provide real-time operational data

Aero engine maker is using IFS Maintenix to gather engine data and push out software updates
August 06, 2019 06 Aug'19
Oracle Generation 2 cloud service to debut in Australia

The Sydney Generation 2 cloud region will be delivered from a new datacentre to meet demand for Oracle’s cloud infrastructure and autonomous database services in Australia
July 25, 2019 25 Jul'19
Microsoft-owned LinkedIn commits to multi-year, all-in move to Azure public cloud

Professional social networking site reveals plans to move all its workloads to the Microsoft public cloud over the next few years
July 22, 2019 22 Jul'19
Latest investments in Atom Bank will support cloud platform project

Bank has raised £50m more finance, which will contribute to funding its project to migrate to the cloud
July 18, 2019 18 Jul'19
SAP Q2 2019: US-China trade war takes toll

SAP’s second-quarter 2019 financial results indicate cloud revenue at 26% of total, and 600 new customers for S/4 Hana. The US-China trade war has adversely affected results
July 17, 2019 17 Jul'19
European Commission launches antitrust investigation into Amazon

Amazon is being officially investigated by the European Commission to assess whether its use of data from independent retailers is anti-competitive
July 17, 2019 17 Jul'19
Facebook accused of ‘breathtaking arrogance’ over Libra cryptocurrency plan

US senators grill Facebook’s David Marcus over social media giant’s plans to launch cryptocurrency
July 17, 2019 17 Jul'19
Deutsche Bank’s public contraction is a major landmark for fintech

German bank is cutting costs overall but is investing more in the latest digital technology as fintechs chip away at banking business
July 10, 2019 10 Jul'19
Gartner forecasts big shift in spending away from devices and datacentres

The IT market is basically flat, but there is demand for software and cloud-based services as CIOs shift away from datacentre infrastructure
July 10, 2019 10 Jul'19
CDO interview: Julia Aymonier, École Hôtelière de Lausanne

As organisations transform digitally, the roles of those leading these IT projects are changing too, says Julia Aymonier, CDO at Switzerland-based hospitality school École Hôtelière de Lausanne
July 09, 2019 09 Jul'19
Post Office fixes technical problem causing accounting errors in Horizon

Problem revealed during High Court trial left subpostmaster with £18,000 surplus after IT system failed to register full amount of cash scanned in
July 08, 2019 08 Jul'19
Eventful second Post Office Horizon trial ends

The latest High Court trial in the long-running dispute between the Post Office and subpostmasters has concluded, with part three set for March 2020
July 03, 2019 03 Jul'19
One-third of people prefer instant reply from chatbot about finances to waiting for human reply

Consumers are warming to being supported by chatbots when it comes to financial services, but firms in the sector face hurdles to achieve true end-to-end automation
July 03, 2019 03 Jul'19
APAC firms in developed markets warm up to cloud ERP

A majority of large enterprises in Australia, New Zealand, Hong Kong and Singapore are planning to move their financial applications to the cloud within a year
July 01, 2019 01 Jul'19
Google Cloud to expand datacentres for delivery of managed Oracle datacentre service with Atos

Google plots datacentre expansions in Germany and North America to provide users with local access to managed Oracle database services in the cloud
June 27, 2019 27 Jun'19
Singapore aims to be global node for 5G innovation

The government will spend S$40m to develop 5G technology use cases in key sectors such as maritime and manufacturing with an eye on exporting Singapore's expertise to global markets
June 25, 2019 25 Jun'19
Big companies face extinction unless they use IT better

Better use of IT could add £100bn to the British economy, says a CBI report into UK big business
June 25, 2019 25 Jun'19
DBS Bank goes big on open source

Besides using a slew of open source software, DBS Bank is looking to contribute some of its own projects to the open source community in future
June 20, 2019 20 Jun'19
Oracle results: Revenue flat, cloud progress claimed

Full-year 2018-19 results show revenue flat to slight, but executives claim cloud headway and progress on autonomous database uptake
June 19, 2019 19 Jun'19
How AirAsia streamlined its customer service

Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service
June 17, 2019 17 Jun'19
Post Office asks Court of Appeal for permission to appeal judgment in first Horizon trial

The Post Office has applied to the Court of Appeal to appeal judgment in Horizon trial
June 13, 2019 13 Jun'19
How IT helps the National Theatre to stage productions

It may seem like it’s all last-minute, but theatre production is a process and IT can make day-to-day operations go smoothly
June 12, 2019 12 Jun'19
Apple cancels plans to build second European datacentre in Denmark

The consumer electronics giant plans to focus its efforts on expanding its soon-to-be completed datacentre in Denmark, rather than invest in standing up a second facility in the country
June 11, 2019 11 Jun'19
Virgin Atlantic partners with Accenture to bring self-service capabilities to cargo management

Transatlantic airline becomes the first to adopt the latest version of Accenture's cloud-based Freight and Logistics platform as part of its digital transformation push
June 10, 2019 10 Jun'19
Salesforce buys Tableau to add self-service analytics to CRM

Salesforce is set to buy business intelligence data visualisation pioneer Tableau as it seeks to amplify its customer analytics capability
June 10, 2019 10 Jun'19
Whittard spills the tea about its use of technology

CFO and IT manager of British hot beverages brand Whittard explains the firm’s recent investment in technology ahead of the business’s expansion into China
June 07, 2019 07 Jun'19
Google buys Looker to deepen enterprise software arsenal

Google is set to buy business intelligence platform supplier Looker as it beefs up its cloud enterprise software stack
June 06, 2019 06 Jun'19
Keeping Java relevant in the age of cloud and agile

Java Community Process chair Heather VanCura talks up efforts to keep Java up to speed with the needs of developers in the era of cloud and agile software development
June 05, 2019 05 Jun'19
Emirates NBD builds bank of future with Amazon Web Services

UAE bank is accessing the latest technology through a close relationship with IT giant Amazon Web Services
June 04, 2019 04 Jun'19
Is ‘Brexit effect’ to blame for drop in UK data management investments?

Research from data backup software supplier Veeam suggests UK C-suite is set to invest much less in data management over the course of the next 12 months than the rest of the world, prompting concerns that Brexit might be to blame
May 31, 2019 31 May'19
Facebook loses bid to halt European court decision on EU-US data sharing

Irish Supreme Court dismisses attempt by Facebook to prevent the European Court of Justice considering the validity of US-EU data transfers, after Austrian lawyer Max Schrems argued that they put the privacy of EU citizens at risk
May 31, 2019 31 May'19
SAP disruption leads to Revlon class action lawsuit

Investors at cosmetics giant Revlon are taking action following a bungled SAP ERP deployment
May 31, 2019 31 May'19
The FA signs Google Cloud to support cloud-based push to make football more inclusive

The Football Association is on a mission to up female participation in the sport and make it more accessible to a larger number of fans, and it is teaming up with Google Cloud to achieve its goals
May 30, 2019 30 May'19
Salesforce completes Pardot fix after 12 days’ disruption

Plug was pulled on 17 May after a data script went wrong. Most users have had full access since 18 May, but 10 services remained down
May 28, 2019 28 May'19
Saudi Arabia’s largest auto company completes SAP project as part of digital transformation

Abdul Latif Jameel Motors wins SAP Quality Gold Award for digital revamp programme that overhauled performance and efficiency across its business
May 24, 2019 24 May'19
Post Office told to pay over £5m of its opponent’s costs for first Horizon trial

The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment
May 21, 2019 21 May'19
L’Oréal and Alibaba create AI-based app to offer self-care support for acne sufferers

Artificial intelligence-based app will help acne sufferers access dermatology treatment with greater ease
May 20, 2019 20 May'19
Post Office applies to appeal damning judgment in first Horizon trial

The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters
May 16, 2019 16 May'19
Huawei debuts AI-powered database

Huawei is using reinforcement learning to deliver self-tuning and self-healing capabilities for the latest iteration of its GaussDB database
May 15, 2019 15 May'19
Facebook engaged in ‘calculated’ campaign to eliminate competition, claims businessman

A US businessman is seeking damages from Facebook after accusing the social media company of unfairly blocking “humorous” Facebook pages which generated hundreds of thousands of dollars in advertising revenue
May 15, 2019 15 May'19
Optus shows off real-time call translation smarts

The Australian telco has bigger plans to make its network more open to enable developers to build and integrate new services into phone calls
May 14, 2019 14 May'19
Digital business is connected business, says KuppingerCole

Businesses need to unlock data, rethink identity and access management, and capitalise on artificial intelligence in the digital era, says KuppingerCole
May 09, 2019 09 May'19
Facebook co-founder: ‘It is time to break up Facebook’

Co-founder of Facebook, Chris Hughes, has published an op-ed in The New York Times calling for Facebook to be broken up, as it faces investigations from the US Federal Trade Commission
May 09, 2019 09 May'19
Sapphire 2019: Plattner vaunts public cloud as SAP future

At SapphireNow 2019 in Orlando, Florida, SAP co-founder and chair Hasso Plattner said public cloud is the future as raft of Hana database and analytics enhancements announced