News

Business applications

• December 19, 2024 19 Dec'24

  Top 10 ASEAN stories of 2024

  Southeast Asia’s 2024 tech landscape saw major companies embracing AI, shifts in open source and the emergence of local large language models to address the needs of a diverse region

• December 17, 2024 17 Dec'24

  Ofcom publishes Illegal Harms Codes of Practice

  The codes of practice and guidance from Ofcom outline the steps online services providers can take to protect their users from illegal harms

• December 17, 2024 17 Dec'24

  Digital Ethics Summit 2024: recognising AI’s socio-technical nature

  At trade association TechUK’s eighth annual Digital Ethics Summit, public officials and industry figures and civil society groups met to discuss the ethical challenges associated with the proliferation of artificial intelligence tools globally and ...

• December 17, 2024 17 Dec'24

  How NCS is tackling the enterprise IT market

  The technology service provider is counting on its government experience, global expert network and cyber security capabilities to penetrate the enterprise IT market

• December 16, 2024 16 Dec'24

  Top 10 business applications stories of 2024

  Business applications are now AI-enabled, but it is not easy to deploy these products successfully to improve business metrics

• December 13, 2024 13 Dec'24

  Google Cloud’s Agentspace to unlock enterprise data

  Agentspace uses AI agents to automate workflows and connect to multiple data sources to perform tasks and deliver insights, boosting enterprise productivity and efficiency

• December 13, 2024 13 Dec'24

  Post Office scandal 2024 – part 3: Fujitsu’s 12-month fall from grace

  After years of refusing to comment, Fujitsu was unable to continue hiding from its role in the Post Office Horizon IT scandal as politicians and a public inquiry demanded answers

• December 11, 2024 11 Dec'24

  Freshworks rides Asia’s digital wave

  The enterprise software firm’s exponential growth in the region is driven by demand for streamlined customer and employee experiences by its mid-market customers

• December 10, 2024 10 Dec'24

  UK police continue to hold millions of custody images unlawfully

  Annual report from the biometrics and surveillance camera commissioner of England and Wales highlights the ongoing and unlawful retention millions of custody images of innocent people never charged with a crime by police

• December 10, 2024 10 Dec'24

  DWP ‘fairness analysis’ reveals bias in AI fraud detection system

  Information about people’s age, disability, marital status and nationality influences decisions to investigate benefit claims for fraud, but the Department for Work and Pensions says there are ‘no immediate concerns of unfair treatment’

• December 10, 2024 10 Dec'24

  Top IT predictions in APAC in 2025

  Enterprises across the Asia-Pacific region are expected to focus on securing their AI workloads, invest in energy efficient infrastructure and rethink their platform strategy, among other tech trends in the new year

• December 09, 2024 09 Dec'24

  Inside Prudential’s AI strategy

  Prudential is leveraging AI across its operations, from enhancing customer interactions and streamlining internal processes to empowering its workforce through upskilling initiatives

• December 03, 2024 03 Dec'24

  AWS unveils new generative AI models

  The Amazon Nova family of GenAI models boasts faster speeds and lower costs, and caters to needs from text and image generation to video creation and multimodal applications

• December 03, 2024 03 Dec'24

  Australian utilities explore potential of AI

  Australia’s utilities sector is exploring and implementing AI to enhance grid stability, manage rooftop solar and prepare for the influx of electric vehicles

• December 03, 2024 03 Dec'24

  F1 heightens fan experiences with the power of Salesforce

  Learn how the technical teams behind Formula One are using Salesforce’s tools to enhance fan activation and engagement at 24 races across the world, and how they are bringing AI into play with Agentforce capabilities

• December 02, 2024 02 Dec'24

  User group chair recommends long-term SAP Rise strategy

  Independent UK and Ireland SAP User Group chair describes upgrade as a marathon, not a sprint, but says SAP Rise is also inevitable

• December 01, 2024 01 Dec'24

  How SkyLab is democratising hybrid cloud management

  SkyLab is challenging the cloud status quo with its orchestration platform, which allows telcos and enterprises to seamlessly manage workloads across multiple cloud providers

• November 28, 2024 28 Nov'24

  Chulalongkorn University debuts GenAI platform

  Thai university teams up with Google Cloud to empower its community with responsible and customisable AI tools for research, learning and administration

• November 28, 2024 28 Nov'24

  Energy sector’s digital shift opens door to cyber threats

  The transition to renewable energy and the increasing integration of IT and OT systems in the energy sector are creating new cyber security challenges

• November 27, 2024 27 Nov'24

  Barings Law plans to sue Microsoft and Google over AI training data

  Microsoft and Google are using people’s personal data without proper consent to train artificial intelligence models, alleges Barings Law, as it prepares to launch a legal challenge against the tech giants

• November 27, 2024 27 Nov'24

  GitLab doubles down on DevSecOps and AI in APAC

  The DevOps platform supplier is focused on providing deeper platform integration, enhanced security and artificial intelligence-powered tools to help APAC organisations speed up software delivery

• November 26, 2024 26 Nov'24

  How Kong is driving the future of APIs

  From its open-source API gateway to a full platform play, Kong is orchestrating the future of APIs with a growing presence in the Asia-Pacific region

• November 22, 2024 22 Nov'24

  Swiss encrypted messaging service, ePost, targets one million postal users

  Swiss ePost chief Renato Stalder bets on encrypted communications as demand for letter delivery falls

• November 22, 2024 22 Nov'24

  Qlik expands cloud footprint to India

  The data analytics and business intelligence software supplier is bolstering its presence in Asia-Pacific with a cloud region in India

• November 21, 2024 21 Nov'24

  Grab taps GPT-4o to improve mapping service

  Regional ride-hailing giant and super app Grab is leveraging OpenAI’s GPT-4o model to build hyperlocal, dynamic maps, cutting costs and boosting accuracy

• November 20, 2024 20 Nov'24

  Government issues strategic priorities for online safety regulator Ofcom

  Technology secretary Peter Kyle sets out the government’s strategic priorities for how Ofcom should approach regulating online safety, including embedding safety by design and supporting innovation in technologies to help protect people online

• November 19, 2024 19 Nov'24

  AI readiness stalls in APAC

  Despite significant investment in AI, only 15% of organisations in Asia-Pacific are ready to deploy the technology today, according to Cisco’s latest regional AI readiness survey

• November 18, 2024 18 Nov'24

  How banks are navigating the AI landscape

  Industry experts discuss the transformative potential of artificial intelligence in banking, while addressing the challenges and governance implications of integrating AI into financial services

• November 18, 2024 18 Nov'24

  Denmark’s AI-powered welfare system fuels mass surveillance

  Research reveals the automated tools used to flag individuals for benefit fraud violate individuals’ privacy and risk discriminating against marginalised groups

• November 15, 2024 15 Nov'24

  Nvidia powers AI development in Japan and Indonesia

  Nvidia is deepening its presence in Japan and Indonesia through partnerships with local cloud providers and tech companies to build sovereign AI infrastructure and local large language models

• November 14, 2024 14 Nov'24

  Microsoft ramps up small language model effort

  Microsoft is working with several industry sector specialist software providers to bring industry-specific AI models to its Azure AI platform

• November 12, 2024 12 Nov'24

  Police cloud project raises data protection concerns despite legal reforms

  Ongoing data protection issues with the use of hyperscale public cloud infrastructure by UK police could complicate the ambitions of nine forces to move their common records management system into the cloud

• November 12, 2024 12 Nov'24

  How quantum computing could reshape financial services

  Experts at the Singapore FinTech Festival predict quantum computing will improve risk management, investment strategies and fraud detection in the financial sector, while also posing new challenges for data security

• November 11, 2024 11 Nov'24

  UK Bolt drivers win legal claim to be classed as workers

  Employment Tribunal ruling says Bolt must classify its drivers as workers rather than self-employed, putting drivers in line to receive thousands of pounds in compensation from the ride-hailing and delivery app

• November 08, 2024 08 Nov'24

  Inside Grab’s platform strategy

  Grab’s group CTO talks up the super app’s platform strategy, architecture and organisational structure behind its growth across diverse Southeast Asian markets

• November 06, 2024 06 Nov'24

  Snowflake brings AI to data for Australian businesses

  At the Sydney leg of the Snowflake World Tour, the company showcased how its platform simplifies data management, reduces costs and drives AI adoption for Australian businesses

• November 06, 2024 06 Nov'24

  UK government launches AI assurance platform for enterprises

  The platform is designed to drive demand for the UK’s artificial intelligence assurance sector and help build greater trust in the technology by helping businesses identify and mitigate a range of AI-related risks

• November 06, 2024 06 Nov'24

  How enterprises can ride the AI coding wave

  GovTech leader urges developers to prioritise value, security and compliance when implementing AI coding tools in enterprise environments

• November 05, 2024 05 Nov'24

  Gartner Symposium: Why ServiceNow wants to be seen as the AI platform for business transformation

  We report on how a deal between ServiceNow and Rimini Street may offer IT leaders an alternative route to enterprise AI

• November 05, 2024 05 Nov'24

  HCLTech to open AI lab in Singapore

  The new facility in Singapore will be the latest in HCLTech’s network of global AI labs set up to help businesses deploy artificial intelligence applications and build local talent

• October 30, 2024 30 Oct'24

  Alphabet results reveal extent of AI-powered programming

  The parent company of Google is using its Gemini generative artificial intelligence tool to code a quarter of new software development initiatives

• October 30, 2024 30 Oct'24

  No simple replacement for digital evidence rules, says Post Office Horizon trial judge

  Judge in Post Office Horizon trial says a more flexible approach to how digital evidence is used in court cases may be required as IT complexity increases

• October 28, 2024 28 Oct'24

  Inside Google Cloud’s secure AI framework

  Google Cloud’s secure AI framework that’s integrated into its Vertex AI platform offers practical tools and guidance to manage the lifecycle, data governance and operational risks of AI

• October 28, 2024 28 Oct'24

  How Manulife is empowering sales and call centre agents with AI

  Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes

• October 25, 2024 25 Oct'24

  Lords committee warns about risks of the UK losing its EU data adequacy

  The UK government must work with the European Commission (EC) to secure a renewal of UK’s two data adequacy statuses, says cross-party Lords committee, in stark warning about impacts of losing the ability to seamlessly exchange citizens’ personal ...

• October 24, 2024 24 Oct'24

  Prudential taps AI to improve health insurance experience

  Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes

• October 23, 2024 23 Oct'24

  ServiceNow touts Now platform as AI engine for transformation

  At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value

• October 22, 2024 22 Oct'24

  Dell CTO: Enterprise AI poised to take off in 2025

  After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese

• October 21, 2024 21 Oct'24

  Techcombank’s tech investments set to fuel record profit

  The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine

• October 18, 2024 18 Oct'24

  How Philippine Airlines is transforming customer experience

  The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes