Homeworking, video conferencing, instant messaging and some of the other, more progressive capabilities associated with unified communications may not immediately seem of benefit to such a hands-on public service as the fire brigade. But like every public service, where budget is always under pressure to deliver frontline services as well as back office efficiencies, something as simple as voicemail is still a key necessity, and one that Tayside Fire and Rescue lacked until recently.
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E-mail is the most desired service for mobile phone users, with a third wanting their messages on the move if speed and quality was not an issue using a basic mobile device.
Users of the Linux operating system can now download the latest version of the K Desktop Environment, which has been designed to improve support of mobile devices and multimedia.
The government agency that recommends which technology schools and colleges should use has told them to review the benefits of adopting Windows Vista or Office 2007, because of interoperability and value for money issues.
Computer gadget site Geeks.com has been hacked, with the attackers suspected of stealing customer credit card details, phone numbers and e-mail addresses.
The University of Cambridge has signed a multi-million pound contract with Cisco and BT to deliver approximately 20,000 IP telephony handsets to the university over the next 18 months, replacing the existing system.