...hype around the social networking tool is reaching new peaks, but Jeffrey Mann, a Gartner analyst who specialises in webcollaboration, says a little over-reaction doesn't mean it isn't useful to business. He says IT staff can use it in...
http://www.computerweekly.com/234775.htm
...New Competitive Advantage: WebCollaboration Reaches the Tipping Point ...knowledge workers have embraced Webcollaboration, user-driven integration...interactionsbased business processes. Webcollaboration solutions are emerging as one...
http://www.findwhitepapers.com/whitepaper1575/