...existence. CRM has become a kind of currency that senior executives could use to negotiate with each other - until it all turnssour that is. There is nothing wrong with bestowing attention upon one's customers - as long as it is wanted attention...
http://www.computerweekly.com/Articles/2002/03/25/186160/move-closer.htm
... Sphinn Home » Social Media 1 Sphinn It! Avoiding a Social Breakdown – Keeping Your Cool When the Tweeting TurnsSour Avatar Posted By: SpiderWriters 1 Hour, 17 Minutes ago Source: http://www.spiderwriters.com my network...
http://sphinn.com/story/126557/