...business system and service management products, including Global Enterprise Manager, TivoliBusiness Systems Manager (TBSM) 2.1 and 3.1, and TivoliBusiness Service Manager 4.1. He has worked with clients in many focus areas, including...
http://www.redbooks.ibm.com/abstracts/sg247616.html
...Certification Guide Series: IBM TivoliBusiness Service Manager V4.1.1 Implementation...is a study guide for the IBM Tivoli® Business Service Manager V4.1...for this product. The IBM TivoliBusiness Service Manager V4.1...
http://www.redbooks.ibm.com/abstracts/sg247756.html