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All ResultsResults from Computer Weekly - THE HEATHROW

10 years to
...Neufville’s paper on Denver Terminal 5 – an insider’s view Terminal 5 chaos costs BA £16m PR analysis of the Heathrow terminal 5 mess Problems continue at Heathrow’s Terminal 5 – International Herald Tribune, Europe, quoting Reuters... http://www.computerweekly.com/blogs/tony_collins/2008/04/it-took-10-years-to-sort-out-d.html
Iberia Customer Service: Oxymoron
...toilet could be converted to pay as you go then I would have to spend a few Euro's to spend a penny. On Wednesday at the Heathrow Gulag (terminal 2) I was give a harsh 'no' when I asked to fly on an earlier (and emptyish) flight to Madrid... http://www.computerweekly.com/blogs/it-collaboration-technology-blog/2008/11/iberia-customer-service-oxymor.html
Heathrow Terminal 3 begins six month RFID trial
...passengers. The system, which tracks bags at every stage of their journey, claims to be a UK first. A duplicate of the Heathrow system has been installed at Dubai airport. “The volume of baggage processed at airports is increasing, with more... http://www.computerweekly.com/Articles/2008/02/13/229395/terminal-3-begins-six-month-rfid-trial.htm
Heathrow Express rolls out mobile ticketing
...Express rolls out mobile ticketing The Heathrow Express train service has launched...AVANTIXMetro platform. Passengers on the Heathrow Express between Paddington and...passengers to book online through the Heathrow Express website. When making a... http://www.computerweekly.com/Articles/2008/07/10/231435/heathrow-express-rolls-out-mobile-ticketing.htm
Heathrow Terminal 5 to make innovative use of IT
Six years after construction started in 2002, Heathrow's Terminal 5 will open this month. The building has been designed around technology, and British Airways hopes innovative use of IT will help lead to a better experience for passengers. http://www.computerweekly.com/Articles/2008/03/05/229723/Heathrow-Terminal-5-to-make-innovative-use-of-IT.htm
Biometric travel controls at Heathrow T5
...authentication at the customs desks and boarding gates, and is now trialling the system in Terminal 1. The purpose of the Heathrow solution is not to prove that the traveller is definitely who they say they are; it uses traditional controls to spot... http://www.computerweekly.com/blogs/the-data-trust-blog/2008/02/biometric-travel-controls-at-h.html
BAA to RFID-tag taxis to boost Terminal 5 security
...drivers will have to register to work at the airport via the Heathrow Airport Licensed Taxis organisation. The system...buy-in from taxi drivers. But after consulting with the Heathrow Taxi Trade Partnership, it has shown that the system... http://www.computerweekly.com/Articles/2007/07/06/225402/BAA-to-RFID-tag-taxis-to-boost-Terminal-5-security.htm
Heathrow Express to sell passengers Wi-Fi
...and email access during their journey just as they appreciate the speed and frequency of our services.” “While the Heathrow Express is a relatively short route, the Wi-Fi service will enable business users to check their e-mail or send... http://www.computerweekly.com/Articles/2006/11/07/219723/heathrow-express-to-sell-passengers-wi-fi.htm
The gangs of IT: Violent crime in the datacentre
...Samsung memory modules were simply loaded into a van near the Heathrow cargo service centre and driven away. A similar incident...processors was hijacked by three men after it had left the Heathrow cargo centre. The men ran at the driver and threatened... http://www.computerweekly.com/Articles/2003/07/10/195863/the-gangs-of-it-violent-crime-in-the-datacentre.htm
Honours go to code pioneers
...achievement in synchronising a demanding IT consolidation programme with the tight building construction project timetable. The Heathrow Datacentre was a challenging programme involving major construction work, IT systems insourcing and the development... http://www.computerweekly.com/Articles/2002/04/25/186718/Honours-go-to-code-pioneers.htm
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All ResultsNews and blogs from the web - THE HEATHROW

How did the Heathrow T5 launch go so wrong?
...News | Casestudies | Commentary How did the Heathrow T5 launch go so wrong? Shiny new terminal, same...who should carry the can? Tim Ferguson How did the Heathrow T5 launch go so wrong? Shiny new terminal, same... http://www.silicon.com/retailandleisure/0,3800011842,39178432,00.htm
Seattle to London, making a trip less costly and more enjoyable using technology | The Mobile
SOA, Cloud Computing & Live Mesh: A Day in the Life of Ivan Eyepack 2009
SEOmoz | A Wrinkle in London Time
Dear silicon.com... T5 chaos, mobile maladies, and laptop losses…
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Work-for-free techies help save British Airways £2m
...control glitch Video: Heathrow Terminal 5 uncovered Video: Heathrow T5's cutting-edge baggage tech How did the Heathrow T5 launch go so wrong? Five steps to business intelligence success Five steps to business intelligence success... http://www.silicon.com/research/specialreports/maximising-business-intelligence/work-for-free-techies-help-save-british-airways-2m-39447836.htm
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SOA, Cloud Computing & Live Mesh: A Day in the Life of Ivan Eyepack 2009
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