Results for the tag, the crm.

Find the latest news and information on the crm from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - THE CRM

...because it is fully hosted it is easier to manage the SaaS model in terms of long-term costs, and the process of upgrading the CRM software - which the retailer is about to do again - was easier compared with traditional, on-premise systems. ... http://www.computerweekly.com/Articles/2009/09/21/237785/Case-study-Businesses-benefit-from-consolidation.htm
...45m, almost as much as the original £48m price of the CRM [customer relationship management] project being argued...45m legal bill over CRM system BSkyB versus EDS - the CRM battlefield Bookmark and Share Tags: CRM EDS... http://www.computerweekly.com/blogs/tony_collins/2008/05/sky-v-eds-6-months-in-and-nowh.html
Enterprise Software How was the CRM roll-out for you? Most CRM roll...in terms of managing information. The CRM system is helping us to service the...processes have to change to accommodate the CRM software, if at all? It was... http://www.computerweekly.com/Articles/2002/05/10/186961/how-was-the-crm-roll-out-for-you.htm
...the costs of lawyers and expert witnesses by the time of the judgement. This compares with the original £48m cost of the CRM system. Links: British Sky Broadcasting Group Selects EDS to Develop Customer Service System for the Digital Economy... http://www.computerweekly.com/blogs/tony_collins/2008/09/bskyb-v-eds-a-crucial-judgemen.html
Enterprise Software Repairing the CRM link Customer relationship management is one example...necessary data into a single warehouse that can be used to feed the CRM system, says Ian Dunsire, managing director of Atos KPMG... http://www.computerweekly.com/Articles/2002/09/19/189682/repairing-the-crm-link.htm
...customers and prospective clients with more confidence. The CRM system can, in theory, give them a purchasing history...and flexible platform, with an affordable price tag. The CRM tool is part of the sprawling Dynamics line of business... http://www.computerweekly.com/Articles/2009/08/04/237173/crm-solutions-essential-guide.htm
Enterprise Software Are you on the CRM bus? If you thought that the road...together. If you want to see where the CRM bus is likely to take you, the best...Private health company BUPA caught the CRM bus some time ago and, at last month... http://www.computerweekly.com/Articles/2000/07/20/176850/are-you-on-the-crm-bus.htm
...1. Use social networking sites such as facebook and Twitter to develop online customer communities 2. Start using the CRM analytic tools you have to determine customer trends 3. Review the segmentation of your customers to see if it really... http://www.computerweekly.com/Articles/2009/05/26/236171/five-ways-to-save-on-crm.htm
...designed to make salespeople more produc-tive, but rather to appeal to the manager who recommends its purchase. In brief, the CRM industry has designed software to meet the needs of (1) The sales manager (2) The sales representative. Download... http://www.computerweekly.com/Articles/2009/11/19/238749/The-need-for-customer-centric-CRM.htm
...customers need support for that sort of product. We have not really provided that in past in the way that we need to." The CRM system was provided by RightNow. GVL5-20090302.1 http://www.computerweekly.com/Articles/2009/04/03/235522/tesco-may-use-social-media-to-improve-customer-service.htm

All ResultsNews and blogs from the web - THE CRM

...Marketing Automation: Unique Kid on the CRM Block You'd think that "marketing...definitely overlap with the front end of the CRM pipeline. Before we talk about the...monitor very different details than the CRM system does. Unlike the relatively... http://www.cio.com/article/503436/Marketing_Automation_Unique_Kid_on_the_CRM_Block?source=rss_data_center

All ResultsOther content from the web - THE CRM

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