...automatically assign status to customer. TalismaEmail v8.1 allows agents to split...capabilities to Talisma Chat, TalismaEmail and reporting. "With 8...if an agent was available. TalismaEmail 8.1 also includes robust new...
http://news.thomasnet.com/fullstory/549110
...enquiry. Easily implemented Talisma Knowledgebase, TalismaEmail and Talisma Chat at its 20 person strong contact centre...intelligent search facility. The integration of TalismaEmail has enabled Easily to significantly improve the speed...
http://www.itbinternet.com/pr/19630