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All ResultsResults from Computer Weekly - SERVICE TOOLS

Cut costs with self-service tools, banks told
eBusiness Cut costs with self-service tools, banks told Banks can reduce their costs by giving customers more tools to manage their money, says analyst Gartner. Adding... http://www.computerweekly.com/Articles/2008/03/12/229822/cut-costs-with-self-service-tools-banks-told.htm
Abbey trials automated customer service tools
Register | Login Abbey trials automated customer service tools Karl Flinders Friday 04 January 2008 11:33 Abbeyis running trials of automated customer service technology as part... http://www.computerweekly.com/Articles/2008/01/04/228734/abbey-trials-automated-customer-service-tools.htm
Safely does it: putting the AS/400 through its paces
...can get at it and tamper with it. A user could use service tools to get access below the machine interface but access to these powerful service tools should be restricted.' Secondly, the program... http://www.computerweekly.com/Articles/2000/05/09/178050/safely-does-it-putting-the-as400-through-its-paces.htm
Novell releases openSUSE Build Service for Linux
...quality, and easily package it for quick installation, said Novell. The source and documentation for the build service tools are hosted on http://forge.novell.com within the openSUSE project. Wal-Mart signs Microsoft/Novell... http://www.computerweekly.com/Articles/2007/01/25/221405/Novell-releases-openSUSE-Build-Service-for-Linux.htm
OWASP Guide to Building Secure Web Applications and Web Services, Chapter 8: Web Services
...Java and .NET Web Service data structures. This is especially important since current versions of .NET Web Service tools frequently do not cleanly handle WS-Security's and related XML schemas as published by OASIS, so some creativity... http://www.computerweekly.com/Articles/2006/01/09/218676/owasp-guide-to-building-secure-web-applications-and-web-services-chapter-8-web.htm
Gartner Symposium special
...exert influence on the board. Read article >> Re-skill for Web services The IT industry is pushing Web service tools and products already but before they become mainstream Gartner feels users will need to change their approach to managing... http://www.computerweekly.com/Articles/2002/04/12/186457/Gartner-Symposium-special.htm
Oracle modifies pricing and bundling of apps
...Business Suite applications for a single price. The modules that were cut - which are, primarily, user self-service tools in areas such as human resources - will now have to be bought separately. On the plus side, Oracle has eliminated... http://www.computerweekly.com/Articles/2003/04/01/193511/oracle-modifies-pricing-and-bundling-of-apps.htm
HR upgrade offers enhanced performance
...addition, PeopleSoft newly designed Talent Acquisition Manager and Candidate Gateway products are online, self-service tools that aim to deliver greater efficiency for recruiters and candidates during the hiring process. Albert Pang... http://www.computerweekly.com/Articles/2004/09/27/205469/hr-upgrade-offers-enhanced-performance.htm
New Java tools for Web services are unveiled at the JavaOne conference
...J2EE 1.4 is already available will help refute this. Consequently, the main announcements at JavaOne were Web service tools from Sun, IBM and Hewlett-Packard. This follows BEA Systems' release of its Weblogic Workshop Java Web services... http://www.computerweekly.com/Articles/2002/04/04/186241/new-java-tools-for-web-services-are-unveiled-at-the-javaone.htm
IBM signs multibillion-dollar deal with Sprint
...improved call routing, reduction in average call handling time, higher rates of first call resolution and better self-service tools. AMR Research analyst Dana Stiffler said Sprint was willing to turn over what amounts to the core of its business... http://www.computerweekly.com/Articles/2004/02/05/200047/ibm-signs-multibillion-dollar-deal-with-sprint.htm
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All ResultsNews and blogs from the web - SERVICE TOOLS

BI Roadmap for SQL Server Redefines Self-service Tools, Reporting, Data Warehousing
...25) September 2006 (14) August 2006 (16) July 2006 (4) BI Roadmap for SQL Server Redefines Self-service Tools, Reporting, Data Warehousing The roadmap for business intelligence (BI) applications written in SQL Server... http://blogs.msdn.com/usisvde/archive/2008/10/07/bi-roadmap-for-sql-server-redefines-self-service-tools-reporting-data-warehousing.aspx
Supply chain vendors show support for Microsoft BizTalk Server
Mosso revamps cloud service tools
Customer Relationship Management Tools: Filling Customer Needs with Service Tools – Article from
Service Tools Bundle 1.0 Features ServiceTags, Explorer - Open Technologies News Report
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All ResultsOther content from the web - SERVICE TOOLS

EASi Launches Online Customer Service Tools
...Services Blog About This News Release Blog with WordPress Bookmark with Twitter EASi Launches Online Customer Service Tools Extends Service Hours and Capabilities PLEASANTON, Calif., March 4 /PRNewswire/ -- Equity Administration... http://www.prnewswire.com/cgi-bin/stories.pl?ACCT=109&STORY=/www/story/03-04-2008/0004767435&EDATE=
Customer Service Tools White Papers, Customer Service Tools Software, Customer Service Tools
The Pervasive Network Access Voyage white paper
Oracle Launches Oracle(R) Communications Marketing and Advertising
Datamonitor Research Store - Twitter and Google as Customer Service Tools (Analyst
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