Results for the tag, service team.

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...from my wife's running battle with BT's customer service team to get our broadband set up. Of course, the fact...frustration to get it sorted. To start with the customer service team seemed to have someone else registered to our number... http://www.computerweekly.com/blogs/editors-blog/2008/05/bt-broadband-customer-service.html
...executive Neil Holloway Kevin Dean, Public Sector Healthcare, Cisco Ian Walker, HM Treasury, led the civil service team which supported Sir Derek Wanless in his review of the long-term funding of the NHS Wendy Thomson, Chief Adviser... http://www.computerweekly.com/blogs/tony_collins/2008/02/who-was-at-downing-street-npfi.html
...firmLinklatershas implemented acontent management systemto share 25 million documents between 4,000 lawyers and business service team members across 31 offices in 24 countries. Linklaters, which expects to produce 1.8 million documents in 2008... http://www.computerweekly.com/Articles/2007/12/14/228626/linklaters-boosts-global-collaboration-with-emc.htm
...if people question why they should invest, you can say for the same reason that you invest in a centralised customer service team - to co-ordinate activity and centralise information," he explains. One organisation that has successfully gone... http://www.computerweekly.com/Articles/2008/07/31/231707/soa-centres-of-excellence-can-cut-costs.htm
...Gaming rolled out the customer interaction technology across all website products on 5 May, and its 40-strong customer service team can now provide instant responses to customer queries. Collaboration features allow Sky Betting and Gaming agents... http://www.computerweekly.com/Articles/2008/06/26/231250/sky-betting-backs-live-chat-to-keep-users-gambling.htm
...contact information, cyber criminals can easily access employees’ e-mail addresses. Robert Cox, messaging service team leader at DaimlerChrysler, said, “We wanted a single-vendor solution. Sophos’s combined hardware and software... http://www.computerweekly.com/Articles/2006/07/13/216976/daimlerchrysler-cuts-internet-security-costs-with-sophos.htm
...consolidated global management structure in line with the rest of its networked IT services. BT’s global managed firewall service team will remotely manage the consolidated system, enhancing security against virus and other network-based attacks by... http://www.computerweekly.com/Articles/2006/09/14/218468/unilever-outsources-global-firewalls-to-bt.htm
...remote monitoring service. EMaintenance means that any error code issued by a Canon machine is sent directly to its service team, informing them of any service or parts needed. In addition to eMaintenance, Canon has also trained "super users... http://www.computerweekly.com/Articles/2008/03/05/229718/hibernian-signs-530000-green-printing-contract-with.htm
...advanced e-mail management system to help its customer service team provide more personalised, accurate and rapid responses...team to measure agent performance. “Our customer service team supports a very large customer base so it is vital that... http://www.computerweekly.com/Articles/2007/05/22/224004/pos-e-mail-management-is-now-plain-sailing.htm
...the data protection strategy should be sent to: mail@ico.gsi.gov.uk, alternatively to the ICO's Customer Service Team in Wilmslow. Comment on this article: computer.weekly@rbi.co.uk Dilbert Sudoku Puzzler Dilbert... http://www.computerweekly.com/Articles/2007/08/13/226176/ICO-calls-for-public-comment-on-surveillance-society.htm

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