Results for the tag, service quality.

Find the latest news and information on service quality from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - SERVICE QUALITY

Telecom provider executives fail on the service quality front

News
| www.computerweekly.com
| 06/12/2007

...business users when it comes to service quality. IBM commissioned a global...the demand for new services, service quality and assurance was less of a priority...respondents (89%) indicated that service quality is emerging as an important differentiator... http://www.computerweekly.com/Articles/2007/12/06/228499/telecom-provider-executives-fail-on-the-service-quality.htm

Service-oriented architecture: the essential guide

Special-Report
| www.computerweekly.com
| 07/11/2008

...can afford the start-up costs are creating SOA centres of excellence to save money in the longer term to ensure service quality, consistency and reuse. According to analyst Gartner, such centres enable average savings of 30% in time and... http://www.computerweekly.com/Articles/2008/11/07/233275/service-oriented-architecture-the-essential-guide.htm

IP VPN improves service quality

News
| www.computerweekly.com
| 13/04/2005

IT Management IP VPN improves service quality IP VPN improves service quality Financial services company Berkeley Berry Birch (BBB) has hired Fibernet to provide a multi... http://www.computerweekly.com/Articles/2005/04/13/209393/ip-vpn-improves-service-quality.htm

Five ways to beat the credit crunch

Opinion
| www.computerweekly.com
| 12/11/2008

...lower total cost of ownership over time. Implementing a quality assurance programme can safeguard against diminished service quality arising from staff reductions and other cost-cutting measures. While quantifying return on investment may be more... http://www.computerweekly.com/Articles/2008/11/12/233327/five-ways-to-beat-the-credit-crunch.htm

Telecoms service quality takes a dive

News
| www.computerweekly.com
| 10/10/2001

Networks and Communications Telecoms service quality takes a dive The quality of fixed and mobile communications services for UK business users has deteriorated over the past twelve... http://www.computerweekly.com/Articles/2001/10/10/183006/telecoms-service-quality-takes-a-dive.htm

Outsourcing key to beating downturn

News
| www.computerweekly.com
| 09/09/2008

...expected. In a sharp reminder to the vendor community, other stand-out challenges included inconsistent or poor service quality (40%) and the inability of the vendor or contract structure to respond rapidly to changing business needs (35... http://www.computerweekly.com/Articles/2008/09/09/232256/outsourcing-key-to-beating-downturn.htm

Podcast: The importance of service delivery in web hosting

Podcast
| www.computerweekly.com
| 24/06/2008

...principal consideration there are other equally important factors that should govern choice of web-hosting provider: service quality and reliability are among such issues. This podcast will aim to show exactly why service is so important in choice... http://www.computerweekly.com/Articles/2008/06/24/231182/the-importance-of-service-delivery-in-web-hosting.htm

Managing converged IP networks: The next challenge

In-Depth
| www.computerweekly.com
| 11/09/2006

...addresses a number of critical issues such network security, signaling interoperability, call admission control, service quality, and session routing. In effect, it secures the enterprise VoIP network, helps IT staffs manage VoIP traffic and... http://www.computerweekly.com/218438

Firms expect improvements from outsourced services

News
| www.computerweekly.com
| 13/08/2008

...Financial Objects and Microsoft has revealed that insourcing is rapidly being favoured in order to maintain client service quality Just over two-thirds of private client wealth managers in the UK outsource to third party administrators (TPAs... http://www.computerweekly.com/Articles/2008/08/13/231810/firms-expect-improvements-from-outsourced-services.htm

Northern Ireland police service signs £100m deal with Fujitsu

News
| www.computerweekly.com
| 08/02/2008

The Police Service of Northern Ireland has awarded an ICT managed services contract to Fujitsu to improve IT service quality, reduce service costs and deliver benefits to police officers on the beat. The initial Â£34m deal, potentially... http://www.computerweekly.com/Articles/2008/02/08/229321/northern-ireland-police-service-signs-100m-deal-with-fujitsu.htm

All Other Computer Weekly Results

All ResultsNews and blogs from the web - SERVICE QUALITY

Symmetricom Announces Integration ofV-Factor Q-1200 Headend Analyzer with HP Service Quality

pressrelease
| www.zibb.com
| 11/11/2008

...Integration ofV-Factor Q-1200 Headend Analyzer with HP Service Quality Management Solution for Digital TV Symmetricom...1200 Headend Analyzer is being integrated with HP Service Quality Management (SQM) for Digital TV. The Q-1200 rounds... http://www.zibb.com/article/4353109/Symmetricom+Announces+Integration+ofV+Factor+Q+Headend+Analyzer+with+HP+Service+Quality+Management+Solution+for+Digital+TV

Telemig Celular selects RADCOM to monitor cellular, VoIP service quality: CommsUpdate :