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RAF portable hard drives on service personnel stolen
...RAF portable hard drives on service personnel stolen Information stored...security area at the base of the Service Personnel and Veterans Agency at RAF Innsworth...around 900,000 serving and ex-service personnel. It is unclear how many people... http://www.computerweekly.com/Articles/2008/09/29/232476/raf-portable-hard-drives-on-service-personnel-stolen.htm
Essential NCPI Service Requirements for Next Generation Data Centers
...serve. Whether or not they actually achieve the availability of the design is highly dependent on the quality of the service personnel and their ability to meet the challenges specific to data center management. This paper presents a categorized... http://www.computerweekly.com/Articles/2009/11/19/238614/Essential-NCPI-Service-Requirements-for-Next-Generation-Data.htm
Lost MoD drive hadn't required encryption says EDS
...people could get access to, should they want to? Fry: It is possible that it contains private details of serving service personnel. Anand: "Private details like what? Names, addresses, phone numbers, bank details? That doesn't tell... http://www.computerweekly.com/blogs/tony_collins/2008/10/missing-mod-hard-drive-didnt-n.html
Expenses fiddles likely on MoD payroll system
...based pay system which allows service personnel to make claims for expenses...system and mistakes made by service personnel when using the system, than...that had not been justified. "Service personnel are able to submit their own... http://www.computerweekly.com/Articles/2009/07/21/236978/expenses-fiddles-likely-on-mod-payroll-system.htm
Data losses may jeopardize lives says Information Commissioner
...Richard Thomas is expected to say in a speech today. Data loss or abuse of information has led to addresses of service personnel, police and prison officers and battered women being exposed. "Sometimes lives may be at risk," says Thomas... http://www.computerweekly.com/blogs/tony_collins/2008/10/data-losses-may-jeopardize-liv.html
In-depth: BPM and SOA for business agility (Next-generation enterprise IT)
...the ability to adjust its business processes to deal with unusual events, such as the sudden availability of extra service personnel. The addition of "complex event processing" (CEP) technologies to the BPM SOA mix takes the concept of business... http://www.computerweekly.com/Articles/2008/10/24/232834/bpm-and-soa-for-business-agility.htm
Cisco and Microsoft take CRM to SMBs
...service agent can track the call. The same information and capabilities are also accessible remotely, so sales and service personnel in the field can tap into the network. New customer data or phone call information is uploaded back into the system... http://www.computerweekly.com/Articles/2006/05/03/215777/cisco-and-microsoft-take-crm-to-smbs.htm
More Personal Data at Risk (David Lacey's IT Security Blog)
...profile data breaches, we hear that SAIC has admitted placing at risk the personal data of over half a million military service personnel. It’s surprising as one would have expected military personnel records to warrant tighter security than the... http://www.computerweekly.com/blogs/david_lacey/2007/07/more-personal-data-at-risk-1.html
Aviation and aerospace firms find value in CRM
...in the first half of 2004, to boost customer satisfaction, improve the flow of product information to the field service personnel and reduce the costs of maintaining and upgrading the company's own applications. Dilbert Sudoku Puzzler... http://www.computerweekly.com/Articles/2003/05/02/194291/aviation-and-aerospace-firms-find-value-in-crm.htm
SAP and Sybase bring business suite to iPhone and Blackberry
...mobile devices. This will include speeding up rollout and reducing end-user training for sales representatives and service personnel. The company will also enable sales professionals access to the SAP customer relationship management (CRM) solution... http://www.computerweekly.com/Articles/2009/03/11/235237/sap-and-sybase-bring-business-suite-to-iphone-and-blackberry.htm
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All ResultsNews and blogs from the web - SERVICE PERSONNEL

Unified Communications 2010 (10 March 2010 - 11 March 2010)
...Teleworking & Field Service This track is all about connecting your teams in the field from knowledge workers to service personnel efficiently and in real time. It looks at the latest technology and devices to deliver next generation solutions... http://www.ucexpo.co.uk/
The Readerboard
Ed Miller: Leveraging after-sales service for competitive advantage
Managing the Exceptions - Using CRM to Salvage Damaged Relationships
Tempest or Nuclear Winter | Software & Services Safari | ZDNet.com
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Cygnus Joins ANX eBusiness
...the office and need to access corporate assets quickly and securely. • Remote Worker – includes field sales and service personnel who require anywhere, anytime access to resources. • Occasional User – this group may only work remotely... http://www.prlog.org/10305865-cygnus-joins-anx-ebusiness.html
ORCS-Public Service Personnel Management
Freelance reporting, business object, data warehouse | London, United Kingdom, UK | £38.89 per hour
CRM News: Customer Retention: Managing the Exceptions - Using CRM to Salvage Damaged Relationships
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