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Find the latest news and information on service outcomes from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - SERVICE OUTCOMES

Look before you leap into renegotiating an outsource deal
...renewals. But all the evidence is that shorter contracts are more successful in terms of both financial and customer service outcomes. Toward the latter stages, longer-term contracts can not only become misaligned with business imperatives, they... http://www.computerweekly.com/Articles/2008/03/26/229958/Look-before-you-leap-into-renegotiating-an-outsource.htm
Council websites face Socitm report
...the government stipulating five years ago that all government websites should achieve Level AA, and the Priority Service Outcomes initiative in 2005 expecting the same of all local authorities in England. Additionally, in October last year... http://www.computerweekly.com/Articles/2008/02/04/229256/Council-websites-face-Socitm-report.htm
Staffordshire Moorlands uses intranet-based app to comply with priority targets
...responsibilities, the system has proved an invaluable tool in supporting the work we are doing in realising the priority service outcomes." E-pro contains information to help meet each priority outcome. It includes direct links to Improvement... http://www.computerweekly.com/Articles/2006/03/28/215007/staffordshire-moorlands-uses-intranet-based-app-to-comply-with-priority.htm
Thought for the day:Carts and horses
...organisation, in IEG4 they are required to self-assess their progress towards delivering each of the ODPM's priority service outcomes by April 2006. Roughly translated this means that there is more statistical paperwork to add to the mountain... http://www.computerweekly.com/Articles/2004/08/04/204281/thought-for-the-daybrcarts-and-horses.htm
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All ResultsNews and blogs from the web - SERVICE OUTCOMES

The French State chooses Alphinat and its partners to ensure the implementation of the new on-line
...organisational entities and information processing platforms, permitting a high level of collaboration in delivering complex service outcomes using existing legacy systems. Alphinat technology could also prove useful to the healthcare, banking, insurance... http://www.zibb.com/article/5621888/The+French+State+chooses+Alphinat+and+its+partners+to+ensure+the+implementation+of+the+new+on+line+government+citizen+applications+reform
marks & spencer decreases costs and increases quality
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Think you're not ready for the cloud?
GGP Systems - Havering council scores top points with GGP
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Socitm to probe accessibility of council websites
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All ResultsOther content from the web - SERVICE OUTCOMES

The French State chooses Alphinat and its partners to ensure the implementation of the new on-line
...organisational entities and information processing platforms, permitting a high level of collaboration in delivering complex service outcomes using existing legacy systems. Alphinat technology could also prove useful to the healthcare, banking, insurance... http://www.zibb.com/article/5621888/The+French+State+chooses+Alphinat+and+its+partners+to+ensure+the+implementation+of+the+new+on+line+government+citizen+applications+reform
CSR Incorporated--Federal Government
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Placement jobs at CWJobs.co.uk
Developing a Service Led "Build and Run" IT Organisation to Optimise ...
Evaluating Success in an Outsourcing Relationship
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