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Arbor Networks extends network service control with Ellacoya acquisition
...systems for global business networks, is acquiring Ellacoya Networks, a provider of carrier-class broadband service optimisation products. Arbor Networks says it protects more than 70% of the world's service provider networks from security... http://www.computerweekly.com/Articles/2008/01/18/228986/arbor-networks-extends-network-service-control-with-ellacoya.htm
VoIP quality of service monitoring advice
...many reported cases of such attacks, so it is not clear if they will become more prevalent moving forward. IP service optimisation solutions supplier, Allot Communications advocates the use of deep packet inspection (DPI) technology to add... http://www.computerweekly.com/Articles/2007/02/13/221685/voip-quality-of-service-monitoring-advice.htm
CA joins working group to create specification for accessing information
...approach to this critical functionality is necessary and valuable,” says Helge Scheil, chief architect, business service optimisation business unit at CA. “CA is pleased to collaborate with other industry leaders to advance the state-of-the... http://www.computerweekly.com/Articles/2006/04/26/215644/ca-joins-working-group-to-create-specification-for-accessing.htm
VoIP challenges must be addressed
...there have not been many reported cases of such attacks, so it is not clear whether they will escalate. IP service optimisation system supplier Allot Communications advocates the use of deep packet inspection technology to add to the QoS and... http://www.computerweekly.com/Articles/2007/02/22/221802/voip-challenges-must-be-addressed.htm
CA buys IT automation company
...can make in the name of IT support. Adds Jacob Lamm, senior vice president and general manager of business service optimisation at CA: “IT organisations have reached a critical point as the complexity and volume of technology rises and support... http://www.computerweekly.com/Articles/2006/01/18/213741/ca-buys-it-automation-company.htm
Kensington combats complexity with systems management tools
...initial testing nearly complete, the firm will roll out tools from CA's Enterprise Systems Management and Business Service Optimisation software suites by late March to start measuring and managing its IT environment, rather than relying, as it... http://www.computerweekly.com/Articles/2006/02/28/214431/Kensington-combats-complexity-with-systems-management.htm
CA to deliver improved IT management
...These include updated versions of CA eTrust security products, BrightStor storage products, and new business service optimisation (BSO) offerings. The conference will be the first CA World for chief executive John Swainson, the former... http://www.computerweekly.com/Articles/2005/11/14/212948/ca-to-deliver-improved-it-management.htm
IT management evolves to better support heterogeneous systems
...talking about EITM in the 1990s, but now the technology is more likely to work. CA is really focused on business service optimisation." IBM is also pursuing a strategy of broadening the reach of its systems management software. IBM recently... http://www.computerweekly.com/Articles/2005/11/29/213199/it-management-evolves-to-better-support-heterogeneous.htm
CA puts Clarity on Linux platform
...governance software for the open-source Red Hat Linux operating system. Clarity is one of CA's business service optimisation applications, which are designed to give companies a real-time view of their organisation's IT infrastructure... http://www.computerweekly.com/Articles/2005/09/29/212088/ca-puts-clarity-on-linux-platform.htm
CA buys Niku for £189m
...incorporated into CA's Unicenter product line and most of Niku’s, almost 300, employees will join CA’s Business Service Optimisation (BSO) unit. CA said Niku’s current business will operate in much the same way as it does now once the acquisition... http://www.computerweekly.com/Articles/2005/06/10/210330/ca-buys-niku-for-189m.htm
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All ResultsNews and blogs from the web - SERVICE OPTIMISATION

The ClickSoftware Mobility Suite is Launched to Take the Enterprise Everywhere, Every Time
...ServiceOptimization Suite." About ClickSoftware ClickSoftware is the leading provider of workforce management and service optimisation solutions that create business value for service operations through higher levels of productivity, customer satisfaction... http://www.prnewswire.com/news-releases/the-clicksoftware-mobility-suite-is-launched-to-take-the-enterprise-everywhere-every-time-72487682.html
Arbor Networks Announces Definitive Agreement To Acquire Ell...
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The ClickSoftware Mobility Suite is Launched to Take the Enterprise Everywhere, Every Time -
Halian Provides BrightStor, Unicenter, and eTrust Skill Sets Fast -
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Banks say IT key to mortgage market | Banking Technology magazine
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All ResultsOther content from the web - SERVICE OPTIMISATION

The ClickSoftware Mobility Suite is Launched to Take the Enterprise Everywhere, Every Time
...ServiceOptimization Suite." About ClickSoftware ClickSoftware is the leading provider of workforce management and service optimisation solutions that create business value for service operations through higher levels of productivity, customer satisfaction... http://www.prnewswire.com/news-releases/the-clicksoftware-mobility-suite-is-launched-to-take-the-enterprise-everywhere-every-time-72487682.html
Alsbridge - Shared Service Optimisation
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The ClickSoftware Mobility Suite is Launched to Take the Enterprise Everywhere, Every Time -
Baseline Networks for end-to-end pro-active network management solutions
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RightNow is Recognised as a Leader in 2009 Magic Quadrant for E-Service Suites; Congratulates Five Clients Recognised for Customer Excellence by Gartner and 1to1 Media
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