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...engines. Salesforce.com senior vice-president of service cloud product management Alex Davon said the customer service market is "shifting away from the old way of calling a service representative". Related Tags customer service ... http://www.computerweekly.com/Articles/2009/09/10/237640/Salesforce.com-uses-Facebook-and-Twitter-for-customer.htm
...Telegeography said the global recession was affecting the market, but it still believed that the global telecoms service market was approaching saturation in many developed markets. "Historic growth in this market has been over 6% but... http://www.computerweekly.com/Articles/2009/06/22/236530/global-telecoms-market-has-peaked-says-analyst.htm
...Service) EMC, Symantec to enter Software as a Service market Beth Pariseau, News Writer Tuesday 17 April...online backup wall street protection network service market storage space symantec protection Dilbert... http://www.computerweekly.com/Articles/2007/04/18/223260/emc-symantec-to-enter-software-as-a-service-market.htm
... Viatel offers firms ScanSafe software as a service security system>> EMC, Symantec to enter Software as a Service market>> Read more about Broadband: UK should learn lessons from Japanese on broadband>> Ofcom urged to act... http://www.computerweekly.com/Articles/2008/06/11/231011/slow-broadband-hits-sme-saas-uptake.htm
Register | Login SuSE Linux eyes middleware service market Thursday 30 October 2003 10:47 SuSE Linux is proposing a service program for middleware products based on open code... http://www.computerweekly.com/Articles/2003/10/30/198264/SuSE-Linux-eyes-middleware-service-market.htm
The worldwide IT services market is on track to grow by 9.5% this year, says analyst Gartner. Despite... http://www.computerweekly.com/Articles/2008/07/24/231617/world-it-services-market-up-9.5.htm
...NEWS SNW product news highlights SNW: Users thrash out green storage EMC, Symantec to enter software as a service market SNW: Users wary of outsourcing backup SNW: Storage virtualisation is no silver bullet, users say In... http://www.computerweekly.com/Articles/2007/04/23/223407/weekly-compilation-of-storage-newsdell-lto-4-drive-new-sun.htm
...uphill battle Symantec adds reporting, failover to data deduplication EMC, Symantec to enter software as a service market Symantec says fixing licensing portal top priority Symantec chose to partner with Huawei because it is one... http://www.computerweekly.com/Articles/2007/05/24/224331/symantec-huawei-form-joint-storage-security-company.htm
...continue to climb as providers learn more of the particulars. Gartner predicts that the communications-as-a-service market will hit a whopping $2.3bn by 2011, representing a compound annual growth rate of more than 105% for the period... http://www.computerweekly.com/Articles/2007/09/17/226845/communications-as-a-service-taking-hold.htm
<p>Delayed and reduced enterprise IT projects means there will be almost flat growth in the IT services market this year, said analyst IDC.</p> <p>IDC <a href="http://www.idc.com/getdoc.jsp?containerId=prES21719009">has...</a></p> http://www.computerweekly.com/Articles/2009/03/04/235131/delayed-it-projects-to-lead-to-flat-it-services-market-says.htm

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