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Salesforce.com uses Facebook and Twitter for customer service
...engines. Salesforce.com senior vice-president of service cloud product management Alex Davon said the customer service market is "shifting away from the old way of calling a service representative". QHS5-20091006.1 http://www.computerweekly.com/Articles/2009/09/10/237640/salesforce.com-uses-facebook-and-twitter-for-customer.htm
Global telecoms market has peaked, says analyst
...Telegeography said the global recession was affecting the market, but it still believed that the global telecoms service market was approaching saturation in many developed markets. "Historic growth in this market has been over 6% but... http://www.computerweekly.com/Articles/2009/06/22/236530/global-telecoms-market-has-peaked-says-analyst.htm
EMC, Symantec to enter Software as a Service market
SMEs EMC, Symantec to enter Software as a Service market During EMC Corp.'s first-quarter earnings call this morning, CEO Joe Tucci let the cat out of the bag that EMC has plans... http://www.computerweekly.com/Articles/2007/04/17/223260/emc-symantec-to-enter-software-as-a-service-market.htm
Slow broadband hits SME SaaS uptake
... Viatel offers firms ScanSafe software as a service security system>> EMC, Symantec to enter Software as a Service market>> Read more about Broadband: UK should learn lessons from Japanese on broadband>> Ofcom urged to act... http://www.computerweekly.com/Articles/2008/06/11/231011/slow-broadband-hits-sme-saas-uptake.htm
SuSE Linux eyes middleware service market
Enterprise Software SuSE Linux eyes middleware service market SuSE Linux is proposing a service program for middleware products based on open code, which could help enterprises expand their... http://www.computerweekly.com/Articles/2003/10/30/198264/suse-linux-eyes-middleware-service-market.htm
World IT services market up 9.5%
The worldwide IT services market is on track to grow by 9.5% this year, says analyst Gartner. Despite... http://www.computerweekly.com/Articles/2008/07/24/231617/world-it-services-market-up-9.5.htm
How to get the best systems deal
...processor' models just do not fit any more," she said. For instance, Salesforce.com, the software as a service market leader, uses its on-demand per-user model as a differentiator. Lindsey Armstrong, co-president for the EMEA... http://www.computerweekly.com/Articles/2007/05/17/223927/how-to-get-the-best-systems-deal.htm
Can the clutter-busters help you?
...the data storage task is increasing the appeal of outsourcing for organisations of all shapes and sizes. The storage service market worldwide is growing at 6% a year and will represent a market of £15.9bn by 2009. Storage management services are... http://www.computerweekly.com/Articles/2006/06/28/216576/can-the-clutter-busters-help-you.htm
SNW: Users wary of outsourcing backup
...the service will be officially available. More on data backup services EMC, Symantec to enter software as a service market Architectural firm swaps online data backup service providers College slashes storage costs with Google Gmail... http://www.computerweekly.com/Articles/2007/04/18/223324/snw-users-wary-of-outsourcing-backup.htm
Weekly compilation of storage news:Dell LTO-4 drive, new Sun array
...NEWS SNW product news highlights SNW: Users thrash out green storage EMC, Symantec to enter software as a service market SNW: Users wary of outsourcing backup SNW: Storage virtualisation is no silver bullet, users say In... http://www.computerweekly.com/Articles/2007/04/23/223407/weekly-compilation-of-storage-newsdell-lto-4-drive-new-sun.htm
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Frost & Sullivan: Satellite Service Market Finds Success in Broadband and Pay TV
... Frost & Sullivan: Satellite Service Market Finds Success in Broadband and...entitled Latin American Satellite Service Market, finds that the market earned...these advances, the satellite service market is yet to work around competition... http://www.tmcnet.com/voip/ip-communications/articles/57473-frost-sullivan-satellite-service-market-finds-success-broadband.htm
MapMechanics Mobile launched into field service market
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Infosecurity (UK) - Latest News
Frost & Sullivan: Satellite Service Market Finds Success in Broadband and Pay TV
NTT DOCOMO: Press Releases - NTT DoCoMo to launch "i-mode" service, market new cell phone
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Reportlinker Adds Forecast: Enterprise Ethernet services, EMEA
...Executive summary Ethernet is a bright light on a cold telecom night Forecast summary EMEA enterprise Ethernet service market projected to reach $12 billion in 2014 The author's view Ethernet services will swim up against the downstream... http://www.prnewswire.com/news-releases/reportlinker-adds-forecast-enterprise-ethernet-services-emea-69289327.html
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Open source threat as costs rise
VIDEO ANALYTICS BREAKTHROUGH CREATES NEW MARKET
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