Results for the tag, service management.

Find the latest news and information on service management from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - SERVICE MANAGEMENT

...and Outsourcing Linking IT service management to the business The focus...is key to adopting a wider service management approach to IT, which has...correlation" between effective service management and improved ratings from customers... http://www.computerweekly.com/Articles/2008/10/28/232934/linking-it-service-management-to-the-business.htm
...Center 2007 vies for chunk of service management market Microsoft System...advances in business-oriented service management. Certain features are not...addressing their system and service management needs in a diverse infrastructure... http://www.computerweekly.com/Articles/2008/11/10/233286/microsoft-system-center-2007-vies-for-chunk-of-service-management.htm
Risk Management LTA upgrades service management software to meet new demands Wimbledon centre...Lawn Tennis Association (LTA) has upgraded its service management platform to better cope with surges in demand for... http://www.computerweekly.com/Articles/2008/01/24/229073/lta-upgrades-service-management-software-to-meet-new.htm
...Governance and Risk Management Whitepaper: IT service management: too important to leave to the IT department alone? IT service management must become more focused on business needs if it... http://www.computerweekly.com/Articles/2007/09/18/226848/it-service-management-too-important-to-leave-to-the-it-department.htm
...Insurance broker gets Hornbill service management Insurance broker Towergate...across 100 locations with IT service management software from Hornbill Systems...last few years and needed IT service management software to help it support... http://www.computerweekly.com/Articles/2008/03/26/230004/insurance-broker-gets-hornbill-service-management.htm
Enterprise Software RFU gets web-based service management RFU The Rugby Football Union (RFU) is using a web-based IT service management system to help it meet the requirements for ITIL... http://www.computerweekly.com/Articles/2008/06/19/231132/rfu-gets-web-based-service-management.htm
...IT Management Natural History Museum exhibits service management savvy The Natural History Museum in London is...more than 1,000 IT users by implementing an IT service management system from Hornbill Systems. The IT team chose... http://www.computerweekly.com/Articles/2007/10/08/227275/natural-history-museum-exhibits-service-management-savvy.htm
Enterprise Software Dogs Trust unleashes Hornbill service management software Dogs Charity the Dogs Trust is using IT service desk management software from Hornbill to help it manage IT helpdesk... http://www.computerweekly.com/Articles/2008/04/08/230197/dogs-trust-unleashes-hornbill-service-management-software.htm
...Informatics Service boosts ITIL service management strategy Derbyshire Health...ITBM) system to enhance its service management based on IT Infrastructure...have a robust but flexible service management system." QHS5-20090106... http://www.computerweekly.com/Articles/2008/04/22/230378/derbyshire-health-informatics-service-boosts-itil-service-management.htm
Staffing and Training Spotlight on service management Service management is the focus of the latest specialist group...development in this field. "The emergence of the Service Management Specialist Group is of particular significance... http://www.computerweekly.com/Articles/2005/10/04/212171/spotlight-on-service-management.htm

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