Results for the tag, service management.

Find the latest news and information on service management from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - SERVICE MANAGEMENT

...Center 2007 vies for chunk of service management market Microsoft System...advances in business-oriented service management. Certain features are not...addressing their system and service management needs in a diverse infrastructure... http://www.computerweekly.com/Articles/2008/11/10/233286/microsoft-system-center-2007-vies-for-chunk-of-service-management.htm
...and Outsourcing Linking IT service management to the business The focus...is key to adopting a wider service management approach to IT, which has...correlation" between effective service management and improved ratings from customers... http://www.computerweekly.com/Articles/2008/10/28/232934/linking-it-service-management-to-the-business.htm
Risk Management LTA upgrades service management software to meet new demands Wimbledon centre...Lawn Tennis Association (LTA) has upgraded its service management platform to better cope with surges in demand for... http://www.computerweekly.com/Articles/2008/01/24/229073/lta-upgrades-service-management-software-to-meet-new.htm
...Insurance broker gets Hornbill service management Insurance broker Towergate...across 100 locations with IT service management software from Hornbill Systems...last few years and needed IT service management software to help it support... http://www.computerweekly.com/Articles/2008/03/26/230004/insurance-broker-gets-hornbill-service-management.htm
Enterprise Software Dogs Trust unleashes Hornbill service management software Dogs Charity the Dogs Trust is using IT service desk management software from Hornbill to help it manage IT helpdesk... http://www.computerweekly.com/Articles/2008/04/08/230197/dogs-trust-unleashes-hornbill-service-management-software.htm
...Governance and Risk Management Whitepaper: IT service management: too important to leave to the IT department alone? IT service management must become more focused on business needs if it... http://www.computerweekly.com/Articles/2007/09/18/226848/it-service-management-too-important-to-leave-to-the-it-department.htm
...Informatics Service boosts ITIL service management strategy Derbyshire Health...ITBM) system to enhance its service management based on IT Infrastructure...have a robust but flexible service management system." QHS5-20090106... http://www.computerweekly.com/Articles/2008/04/22/230378/derbyshire-health-informatics-service-boosts-itil-service-management.htm
...IT Management Natural History Museum exhibits service management savvy The Natural History Museum in London is...more than 1,000 IT users by implementing an IT service management system from Hornbill Systems. The IT team chose... http://www.computerweekly.com/Articles/2007/10/08/227275/natural-history-museum-exhibits-service-management-savvy.htm
...m writing on a lot at the moment, that of IT Service Management and ITIL. ITIL is a set of policies and procedures...Bookmark and Share Tags: business value IT Service Management ITIL processes RFID Posted by David... http://www.computerweekly.com/blogs/rfid-blog/2009/08/the-value-of-rfid.html
Software Compuware extends its business service management Compuware has extended its business service management (BSM) software to help firms quantify the business benefits of new applications... http://www.computerweekly.com/Articles/2007/05/16/223906/compuware-extends-its-business-service-management.htm

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