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CA offers new database management tool
...analysis tool, CA Insight Database Performance Monitor for Distributed Databases, features a new database Quality-of-Service index that synthesizes multiple key performance indicators and presents the status of each database as a single, colour... http://www.computerweekly.com/Articles/2007/04/18/223271/ca-offers-new-database-management-tool.htm
Online Christmas shopping spending to rise 42%, survey says
...according to the latest IMRG Customer Service Index by eDigitalResearch and ipoints...75.6%. The IMRG Customer Service Index also revealed that customer delivery...to 80.2% Related Tags service index imrg customer customer service... http://www.computerweekly.com/Articles/2007/11/08/227987/Online-Christmas-shopping-spending-to-rise-42-survey.htm
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All ResultsNews and blogs from the web - SERVICE INDEX

Happy Christmas for retailers as UK shoppers shell out £5bn
...a year-on-year increase of 14 per cent. According to research carried out recently for the IMRG e-Customer Service Index by eDigitalResearch, three-quarters of consumers are planning to do half or more of their Christmas shopping online... http://www.silicon.com/retailandleisure/0,3800011842,39689554,00.htm
SAVVIS Announces Log Management Service
Are Google and Facebook Destined to Clash? (at Minyanville.com)
SAP Network Blog: Java EE 5 and SOA@SAP, Part 3 - ES Workplace and Java EE 5 Web Client
Yahoo Unveils New Internet Music Service (Red Orbit )
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All ResultsOther content from the web - SERVICE INDEX

UK Businesses Face Online Shopping Cost This Christmas
...numbers of consumers who say they plan to purchase Christmas gifts online this year. According to the latest e-Customer Service Index (eCSI) from eDigitalResearch and IMRG, 93% of UK consumers plan to shop online for their Christmas gifts this... http://www.realwire.com/release_detail.asp?ReleaseID=14325
Customer Service Index Software White Papers, Customer Service Index Software Software, Customer
ShowMyPC Provides First Online Service in the World to Access Per...
Customer Service Software: Asset, Service Request Management - CRM on Demand
D'Agents: Security in amultiple-language, mobile-agent system
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