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All ResultsResults from Computer Weekly - SATISFACTION INDEX

US banking websites give better customer satisfaction

News
| www.computerweekly.com
| 17/04/2008

...respondents including subscribers to Forbes.com and online panelists from FGI Research. Data was analysed using the online technology of the University of Michigan's American Customer Satisfaction Index (ACSI). GVL5-20090106.1 http://www.computerweekly.com/Articles/2008/04/17/230338/us-banking-websites-give-better-customer-satisfaction.htm

E-tailers top customer satisfaction league

News
| www.computerweekly.com
| 26/02/2009

...Online retailers are leading the way in customer satisfaction, a survey has revealed. The National Customer Satisfaction Index (NCSI-UK) was launched for the sector with a 0-100 point index scale. E-commerce came top with 82... http://www.computerweekly.com/Articles/2009/02/26/235030/E-tailers-top-customer-satisfaction-league.htm

Customers favour Apple and Dell

News
| www.computerweekly.com
| 25/08/2004

...than in recent years, according to the results of a study by the University of Michigan The American Customer Satisfaction Index (ACSI) measures the attitudes of consumers to PCs on a scale from zero to 100. For the second quarter of... http://www.computerweekly.com/Articles/2004/08/25/204683/Customers-favour-Apple-and-Dell.htm

The truth behind the failure of CRM

Opinion
| www.computerweekly.com
| 15/06/2001

...successful CRM strategies had been in place. The irony is that, while industry is investing billions, the customer satisfaction index fell on average by 7.9% between 1994 and 2000. The failure of CRM can be explained by a paradox: 82% of... http://www.computerweekly.com/Articles/2001/06/15/180783/the-truth-behind-the-failure-of-crm.htm

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All ResultsNews and blogs from the web - SATISFACTION INDEX

Life Satisfaction Index for 2009.

Blog
| themartinishaker.com
| 21/08/2009

ConvoTrack THE MARTINI SHAKER Life Satisfaction Index for 2009. August 21st, 2009 You can follow any responses to this entry through the RSS 2.0 feed. You can leave a... http://themartinishaker.com/life-satisfaction-index-for-2009/

News & Views for Irish SBSC Partners : Customer Satisfaction Index Update now available for SBSC

Blog
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Signs of Hope for Customer Focus in a Down Economy?

Blog
| www.mbtmag.com
| 05/08/2009

Contact Center Satisfaction Index Reports Better Service Thanks to Domestic Agents

News
| outbound-call-center.tmcnet.com

Vodafone had highest customer satisfaction index in 2007 - Vodafone

News
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All ResultsOther content from the web - SATISFACTION INDEX

2009 Contact Center Satisfaction Index (CCSI)

Whitepaper
| www.tmcnet.com

...Library White Paper Title: 2009 Contact Center Satisfaction Index (CCSI) Company Name: CFI Group Abstract: Read the results of the 3rd Annual Contact Center Satisfaction Index (CCSI) as we examine the success and shortcomings... http://www.tmcnet.com/tmc/whitepapers/white-paper.aspx?id=1205&Title=2009-contact-center-satisfaction-index-ccsi

ASQ: American Customer Satisfaction Index Methodology Report

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Freelance Project Manager | Burntisland, Fife, UK | £48.89 per hour

person
| www.people4business.com

Superclick Networks' High Speed Internet Solutions Assist Strategic Brand-Level Corporate Clients:

pressrelease
| www.zibb.com
| 24/11/2009

American Customer Satisfaction Index Commentary

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