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Java delays approval of Oracle’s Sun takeover
...consider Oracle's $7.4bn Sun deal before giving its approval. The DoJ has extended the initial review period to resolve issues related to the way Java rights are licensed, according to The Wall Street Journal. The deadline for the DoJ... http://www.computerweekly.com/Articles/2009/06/29/236674/java-delays-approval-of-oracles-sun-takeover.htm
Health Committee makes potent case for review of entire NHS IT Programme
...the group of 23 academics... Professor Thomas ... argued that a review by external experts would be able to resolve issues which the programme’s leaders might be unaware of or unwilling to acknowledge: “...my experience of carrying... http://www.computerweekly.com/blogs/tony_collins/2007/09/health-committee-makes-potent.html
How to complete an IT project that cannot fail
...from Perot Systems in India worked alongside UK staff. "It worked well and cut down the length of time it took to resolve issues," says Masterson-Jones. The system is built to last using modular design so upgrades can be done without disrupting... http://www.computerweekly.com/Articles/2008/12/11/233862/how-to-complete-an-it-project-that-cannot-fail.htm
How to complete an IT project that cannot fail
...from Perot Systems in India worked alongside UK staff. "It worked well and cut down the length of time it took to resolve issues," says Masterson-Jones. The system is built to last using modular design so upgrades can be done without disrupting... http://www.computerweekly.com/Articles/2008/12/11/233861/how-to-complete-an-it-project-that-cannot-fail.htm
Notts County Council consolidates customer service with rostrvm
...with customers' problems effectively. Our staff deal with a range of customer contacts, supporting the council to resolve issues." The rostrvm call centre software is deployed in conjunction with Ericsson PBX technology to support call routing... http://www.computerweekly.com/Articles/2008/02/20/229491/notts-county-council-consolidates-customer-service-with.htm
Big and small face same SAP hurdles
...implementations Allow sufficient time after the pilot goes live to refine processes. Continue learning SAP products to resolve issues and prepare for the next phase. Segregate responsibilities to ensure that conflicting priorities or unnecessary... http://www.computerweekly.com/Articles/2007/03/20/222604/big-and-small-face-same-sap-hurdles.htm
Users stress benefits of off-site access to line-of-business apps
...this community while they are remote from the office in the UK and abroad reduces the costs of mobile phone calls to resolve issues or pass information,” she added. Related Tags age concern blackberry enterprise housing association... http://www.computerweekly.com/Articles/2006/02/21/214309/users-stress-benefits-of-off-site-access-to-line-of-business.htm
uSwitch.com opts for TeaLeaf site tracking tool
...designed to provide website managers with an understanding of all transactional processes. This will help uSwitch.com resolve issues and maximise customer satisfaction with each switch. Narisa Wild, head of user experience at uSwitch.com... http://www.computerweekly.com/Articles/2007/02/16/221823/uswitch.com-opts-for-tealeaf-site-tracking-tool.htm
Voice application delivery gets boost
...some initial glitches appeared during the testing process, Thomas said, AppTrigger's service and support helped resolve issues quickly. "Allowing our R&D team to focus on product development rather than our own network's maintenance... http://www.computerweekly.com/Articles/2007/06/06/224566/voice-application-delivery-gets-boost.htm
DBam traffic tool solves visibility problems
...degradation. "We still see cases of customers installing bigger, fatter wide area network connections in an attempt to resolve issues. Is this bandwidth-oriented approach the right solution? "For a small group of applications, purchasing... http://www.computerweekly.com/Articles/2007/10/26/227737/DBam-traffic-tool-solves-visibility-problems.htm
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Resolve Issues with Windows Resource Protection using the WRPMitigation Shim
...2005 (2) June 2005 (5) Resolve Issues with Windows Resource Protection...Compatibility, Shims Comments Resolve Issues with Windows Resource Protection...vista.luiscorreia.com/resolve-issues-with-windows-resource... http://blogs.msdn.com/cjacks/archive/2008/05/30/resolve-issues-with-windows-resource-protection-using-the-wrpmitigation-shim.aspx
Rich Presence: A New User Communications Experience
BT upgrade delayed
Quality Home Computer Tech Support for $99.95/year
W3C News Archive: 2008 W3C
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Quality Home Computer Tech Support for $99.95/year
...asked refund”. The agents at 24/7 Techies are equipped with a suite of state-of-the art tools to help resolve issues quickly. Their support meets the most stringent security standards with encrypted support sessions... http://www.prlog.org/10447699-quality-home-computer-tech-support-for-9995year.html
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Freelance Support Analyst | UK | £34.44 per hour
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