...reports: [T]he cost of this additional support will increase the total cost of ownership of SAP significantly. RayTitcombe, chairman of the Strategic Supplier Relations Group, said, “A 5% increase from 17% to 22% is a significant expense...
http://blogs.zdnet.com/projectfailures/?p=853
...International Ltd. Reactivation of the Sun U.K. group comes amid newfound interest in user organizations, according to RayTitcombe, chairman of the IBM Computer Users Association, and head of a new "super" IT user group called the Strategic Supplier...
http://www.itworld.com/Man/3827/050322sungroup/pfindex.html