...who got error messages after a patch deployment went awry for some Norton users, the company said on Tuesday. The problemstarted last Wednesday when Symantec deployed patches for Norton AntiVirus 2009, Norton Internet Security 2009, and Norton...
http://news.cnet.com/8301-27080_3-10317686-245.html
...to backtrack data patterns before and after any change that might be a problem’s root cause to identify when the problemstarted. It is also able to provide data to prove the value of best practice such as avoiding deployment of changes at a time...
http://www.sumerian.com/downloads/Butler_ITAnalytics_whitepaper.pdf