...satisfaction among major U.S. cellphone carriers, while AT&T has slipped to last place. AT&T's bruising is primarilybased on customer complaints about dropped calls and call quality. The carrier says its network is burdened by the many...
http://www.ecommercetimes.com/rsstory/68816.html
...desires of end users has resulted in a compromised mobile experience for IT, end users or both. Solutions were chosen primarilybased on features. But user feedback tells us that a long feature list does not necessarily translate to the best overall experience...
http://www.findwhitepapers.com/whitepaper1829/