Results for the tag, poor customer.

Find the latest news and information on poor customer from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - POOR CUSTOMER

Come on twitter sort it out, for all our sakes, and yours!

Blogs
| www.computerweekly.com
| 27/07/2009

...businesses gear themselves up for using twitter to help it with its external communications, this type of failure and poor customer service will ruin its reputation. If you have a comment on this point in particular then please contact us or leave... http://www.computerweekly.com/blogs/editors-blog/2009/07/twitters-customer-service-is-l.html

Iberia Customer Service: Oxymoron

Blogs
| www.computerweekly.com
| 30/11/2008

...despegar.com.mx. With no opcions, I have to get going with the new flight schedule. Again, with a poor, very poor customer service (and i choose carefuly my words) a supervisor named Selene Zamudio contacted me to advise my new schedule... http://www.computerweekly.com/blogs/it-collaboration-technology-blog/2008/11/iberia-customer-service-oxymor.html

Firms leeching money through poor customer data management

News
| www.computerweekly.com
| 11/04/2006

Service Oriented Architecture (SOA) and Web Services Firms leeching money through poor customer data management Confusion surrounding the real benefits of service-oriented architecture (SOA) means CIOs are wrongly dismissing... http://www.computerweekly.com/Articles/2006/04/11/215330/firms-leeching-money-through-poor-customer-data-management.htm

The Next Business Age - 7 of 10 (The IT Leadership Deal)

Blog
| www.computerweekly.com
| 04/09/2007

...and take action...and ten suggestions... THE PAST 7. ‘I never knew such service was possible’ Poor customer service is often the result of decisions being made well away from the front-line. Decision-making is too often... http://www.computerweekly.com/blogs/naked-leaders-IT-leadership-blog/2007/09/the-next-business-age-7-of-10.html

UK consumers believe they are paying too much for broadband

News
| www.computerweekly.com
| 03/01/2008

...internet users found that 51% of respondents would move to a supplier that could offer faster connection speeds. Poor customer service by broadband suppliers was cited by 36% as the reason for considering switching to a new supplier. However... http://www.computerweekly.com/Articles/2008/01/03/228722/uk-consumers-believe-they-are-paying-too-much-for-broadband.htm

Over-55s more prone to complain about poor web services

News
| www.computerweekly.com
| 18/12/2008

...grey grumblers" do not consider the reasons behind the problem one in two simply put it down to the company having poor customer service. Furthermore, a similar proportion of over-55s will complain to both the provider and their friends... http://www.computerweekly.com/Articles/2008/12/18/233980/over-55s-more-prone-to-complain-about-poor-web-services.htm

IT downtime the main irritant for office workers

News
| www.computerweekly.com
| 22/05/2007

...office staff see IT problems and downtime as the biggest irritation during their work day - even more than long queues, poor customer service and traffic jams. Richmond Systems, a service desk software provider, surveyed 265 UK office workers... http://www.computerweekly.com/Articles/2007/05/22/224008/it-downtime-the-main-irritant-for-office-workers.htm

Technology consumers ready to jump ship over poor service

News
| www.computerweekly.com
| 22/05/2007

...Tuesday 22 May 2007 03:44 Most customers are ready to defect from their existing technology suppliers because of poor customer service. Many consumer technology companies are alienating customers with "average" customer service and risk... http://www.computerweekly.com/Articles/2007/05/22/224009/technology-consumers-ready-to-jump-ship-over-poor-service.htm

Sluggish speed is top broadband pain

News
| www.computerweekly.com
| 28/01/2008

...even getting through to their provider. And for those that did, more than half had to use a premium rate number. Poor customer service was most frustrating for those based in the North East, with nearly a third (30%) rating it the most common... http://www.computerweekly.com/Articles/2008/01/28/229124/Sluggish-speed-is-top-broadband-pain.htm

Read all about IT!

Blogs
| www.computerweekly.com

...assets can be harder than you'd expect, thanks to poor customer service, and the idiosyncracies of current security...certain telco. Nothing to do with ID theft, but it was poor customer relations all the same. One of the items stolen was... http://www.computerweekly.com/blogs/read-all-about-it/comment/

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All ResultsNews and blogs from the web - POOR CUSTOMER

Consumer Talk in the Cloud about Poor Customer Care Impacts the Bottom Line

pressrelease
| www.itbinternet.com
| 08/09/2009

...Consumer Talk in the Cloud about Poor Customer Care Impacts the Bottom Line...place on the social web about poor customer experiences can negatively impact...have posted something about their poor customer experiences on Facebook • 11... http://www.itbinternet.com/pr/31791

Telefonica fined for poor customer care: CommsUpdate : TeleGeography Research