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Co-operative Financial Services boosts profits with EG Solutions

News
| www.computerweekly.com
| 08/08/2007

...through software and consultancy fromEG Solutions. The financial services company employed EG Solutions to help it plan customer correspondence. The result has been a 35% reduction in costs. CFS is one of the UK's major financial services... http://www.computerweekly.com/Articles/2007/08/08/226080/co-operative-financial-services-boosts-profits-with-eg.htm

On call: how the Web gives customer satisfaction

In-Depth
| www.computerweekly.com
| 05/10/2000

...ensure the most effective use of available staff at all times. Other tools are also included to measure and proactively plan customer service levels. "We can now handle any type of response from any number of campaigns simultaneously, routing... http://www.computerweekly.com/Articles/2000/10/05/175388/on-call-how-the-web-gives-customer-satisfaction.htm

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Virgin Mobile USA Combines New Unlimited Nationwide Prepaid Voice Plan Under $50 With Unemployment "Assistance" Program (Marketwire)

News
| finance.yahoo.com
| 09/04/2009

...enrollment period through June 30. In order to apply for Pink Slip Protection, one must be a Virgin Mobile USA Monthly Plan customer for at least two consecutive months. Customers activating on the new Texter's Delight monthly plans are also eligible... http://finance.yahoo.com/news/Virgin-Mobile-USA-Combines-iw-14889180.html

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