...launched Gmail back in 2004, EPIC went ballistic saying that it needed to be shut down as a privacy violation. Most peopleresponded by getting Gmail accounts as quickly as they could. ... This all seems designed to get EPIC attention rather...
http://blogs.computerworld.com/googles_cloudy_acts_questioned_epic_fail
...Based on the responses to the survey, we then conducted a factor analysis to get at the principal components of how peopleresponded to these questions. The factor analysis develops a component score coefficient matrix, which is essentially a set of...
http://www.nicholas.duke.edu/institute/surveywhitepaper.pdf