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NPfIT go-live at Barnet and Chase Farm - the facts
...implemented. A large rise in complaints after go-live of patient administration system (PAS) "The PALS [Patient Advice and Liaison] service had another busy year, helping over 14,000 people who contacted them with problems or concerns... http://www.computerweekly.com/blogs/tony_collins/2008/08/npfit-golive-at-barnet-and-cha.html
Complaints to Barnet and Chase Farm Hospitals NHS Trust leap
...08 about 14,000 people contacted the trust's Patient Advice and Liaison Service with problems or concerns about...administration system". The paper says: "The Patient Advice and Liaison Service [helped] over 14,000 people... http://www.computerweekly.com/Articles/2008/08/13/231802/complaints-to-barnet-and-chase-farm-hospitals-nhs-trust.htm
Gateshead Health deploys integrated incident reporting system
...multiple Datix modules with more to follow. Of immediate importance was the integration of incident reporting with Patient Advice and Liaison Service (Pals) and Complaints. "Importantly for us, the Datix system provides fully integrated... http://www.computerweekly.com/Articles/2008/01/16/228946/gateshead-health-deploys-integrated-incident-reporting.htm
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NHS Newham deploys new Datix incident management and patient safety system in double quick time
...months.” NHS Newham has now deployed the entire Datix system which comprises Safety Alerts, Risk Register, Patient Advice and Liaison Service (PALS), Complaints, Claims and Freedom of Information management in addition to the Incident... http://www.it-director.com/business/news_release.php?rel=12737
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Microsoft Word - Telehealthcare 12-01-05v2.doc
...emergency room. Because you already can see a tendency that the heart will develop a problem, you can give the patient advice to change medicine, to change diet, or to see a doctor. HENDERSON: Any more advantages? Wenzek: What I... http://www-935.ibm.com/services/us/imc/pdf/xs-telehealthcare.pdf
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