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...widening range of compliance requirements. At the same time economic considerations continue to limit how much organisations are able to spend on the people, processes and technology necessary to meet those requirements. This paper discusses... http://www.computerweekly.com/Articles/2009/10/13/237424/addressing-the-cost-of-compliance.htm
IT Services and Outsourcing Whitepaper: Customer Satisfaction Benchmarking Today’s support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it’s easy to track financial performance... http://www.computerweekly.com/Articles/2009/10/13/238075/customer-satisfaction-benchmarking.htm
...communicating information security principles, but has also proven to be cost-effective, he said. "Many organisations are put off by the cost, but the whole project has worked out at less than £1 per employee," said Logsdon. The... http://www.computerweekly.com/Articles/2009/07/30/237124/barclays-secures-it-for-70p-a-head.htm
...Register | Login Customer Satisfaction Benchmarking Thursday 19 November 2009 04:47 Today’s support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it’s easy to track... http://www.computerweekly.com/Articles/2009/11/19/238986/customer-satisfaction-benchmarking.htm
...businesses are unprepared for carbon reduction legislation that will be introduced in April 2010. Only one in three UK organisations are fully prepared for the Carbon Reduction Commitment (CRC) legislation, a survey of 200 UK businesses found... http://www.computerweekly.com/Articles/2009/11/26/239470/Businesses-ill-prepared-as-Carbon-Reduction-Commitment.htm
...services sector, with mergers and acquisitions. Organisations are looking at mechanisms to provide desktops remotely...Application Virtualisation and Thin Client Hardware. Organisations are unlikely to meet all their customer requirements... http://www.computerweekly.com/blogs/it-fud-blog/2009/11/common-customer-requirements-f.html
...services sector, with mergers and acquisitions. Organisations are looking at mechanisms to provide desktops remotely...Application Virtualisation and Thin Client Hardware. Organisations are unlikely to meet all their customer requirements... http://www.computerweekly.com/blogs/IT-FUD-blog
...generally recommend implementing network storage such as Sans for larger production deployments, particularly if organisations are keen to deploy high-availability tools such as VMware's VMotion. Direct attached storage may suffice for smaller... http://www.computerweekly.com/Articles/2009/10/16/238145/vmware-five-biggest-challenges-of-server-virtualisation.htm
...computing can work within their own organisations. Bola Rotibi, principal analyst at MWD Advisors, said, "Many organisations are likely to struggle with implementing cloud-based services, not only because of technical challenges, but also... http://www.computerweekly.com/Articles/2009/11/19/239382/What-Microsoft-Azure-means-to-corporate-IT.htm
...is despite the fact that an increasing number of organisations are being hit by cybercrime, he said, and that such...information by airlines is an example of how some private organisations are helping authorities with data for border control... http://www.computerweekly.com/Articles/2009/06/24/236604/businesses-can-give-police-headstart-in-busting-cybercriminals.htm

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