...records of what emails, internet use and phone call activity has come from what accounts. The Directive does not orderfirms to retain the content of the communications, just the time and destination of usage and calls. Countries can order...
http://www.out-law.com//default.aspx?page=8814
...Bill comes into force. The new law would also strengthen the power of the Financial Services Authority (FSA) to orderfirms to set up consumer redress schemes if it appears there has been a widespread failure to comply with the rules about...
http://www.out-law.com//default.aspx?page=10547