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Identity and Passport Service cancels £11m web passport system
...Framework. "Currently IPS is solely using EPA1 and this will continue until 2011 when it will be replaced by a modern online channel.” Comment: Nothing astonishes us more than frankness, common sense and plain dealing. This is why we... http://www.computerweekly.com/blogs/tony_collins/2008/05/identity-and-passport-service-2.html
Users call for tougher security for online banking
...claimed to be familiar with the term phishing, compared to 83% in the US. The survey showed that trust in the online channel continued to erode, with 82% less likely to respond to an e-mail from their bank due to scams including phishing... http://www.computerweekly.com/Articles/2007/01/26/221424/users-call-for-tougher-security-for-online-banking.htm
Consumer worries holding back e-commerce, say analysts
...Litan said, “Financial institutions and other e-commerce service providers need to beef up security in their online channel to retain customers, but they must be careful to keep the added measures relatively convenient.” The industry... http://www.computerweekly.com/Articles/2006/11/28/220229/consumer-worries-holding-back-e-commerce-say-analysts.htm
Online banking popularity soars
...popular the importance of online banking is clear. "For a long time we have observed a growing preference for the online channel but for the first time we are seeing evidence that people really are enjoying the online banking experience and claiming... http://www.computerweekly.com/Articles/2007/11/28/228355/online-banking-popularity-soars.htm
Utility firms improve online experience
...focus on creating a good online experience because customers are free to switch to alternative suppliers. "The online channel is a potential gold mine for utilities if they can get their customers onto their websites to carry out account activities... http://www.computerweekly.com/Articles/2008/12/03/233703/Utility-firms-improve-online-experience.htm
UK businesses failing to respond to e-mails
...minutes. "Despite the enormous growth in the online channel, across all sectors, our research shows that consumers...Transversal. "With the massive investment made in the online channel and its ability to offer unparalleled tailoring and... http://www.computerweekly.com/Articles/2007/12/06/228481/UK-businesses-failing-to-respond-to-e-mails.htm
Web analytics raises online stakes
...of analytics tools was demonstrated by firms such as Overstock.com, which derives most of its revenue from its online channel and which saw a 21% increase in customers entering its checkout process when it cut the steps they had to take to... http://www.computerweekly.com/Articles/2006/02/14/214168/web-analytics-raises-online-stakes.htm
Tools to meet the Web 2.0 challenge
...number of visitors can swell enormously. But there is no room for cutting corners in the race to get information online. Channel 4 strives to be an innovative, forward-thinking media company, and its 32 million-strong weekly television... http://www.computerweekly.com/Articles/2007/08/08/226077/Tools-to-meet-the-Web-2.0-challenge.htm
Online retailers expected to make a profit in 2002
...Federation. "But the truth of the matter is that retailers online are making money, and consumers are embracing the online channel." Those results match what Chris Merritt, a consultant at Kurt Salmon Associates, is seeing. He said big retailers... http://www.computerweekly.com/Articles/2002/06/13/187752/online-retailers-expected-to-make-a-profit-in-2002.htm
Hitting the mark
...the products and so did not return them so often. But when online returns go up, if that company has opened up the online channel and is using its telephone-oriented fulfilment function, it is going to find it severely stretched." Again... http://www.computerweekly.com/Articles/2002/03/13/185696/hitting-the-mark.htm
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All ResultsNews and blogs from the web - ONLINE CHANNEL

Building societies look to online channel
...Newsfeed Solutions sourcing About us About Finextra 08 May 2008 - 11:23 Building societies look to online channel Over half of the UK's building societies are planning to introduce an online savings channel in the next year... http://www.finextra.com/fullstory.asp?id=18440
1. SaaS Secures in Uncertain Times 2. Optimizing your Online Channel to Beat the Downturn 3. New...
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Going up: Elevator maker credits e-commerce platform for online sales boost
Rugs Direct Selects Omniture to Drive Higher ROI From Their Online Channel (Marketwire)
Website Developers Directory: Page 14
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How Quicken Loans is Getting More From Their Online Channel
...Loans is Getting More From Their Online Channel How Quicken Loans is Getting More From Their Online Channel Are you properly investing in your online channel to take full advantage... http://www.insight24.com/webcasts/content-153295_1
ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology -
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Infosecurity Europe - Press Releases
ROI for the Online Channel: The Business Drivers for Your Investments in WCM Technology
Credit customers want to use the online channel but..
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