...also stood out with an NPS of 28 percent in the cable TV category. Among Internet service providers, only three of the nineproviders received positive scores, with AT&T topping the list at just 11 percent. As these industries continue to provide...
http://www.tmcnet.com/usubmit/2009/03/30/4094296.htm
...results in the first half of 2008 have shown mixed results. “In the first quarter of 2008, results for the top nineproviders came in above expectations, and several market leaders have expressed optimism for the remainder of 2008. In addition...
http://www.gartner.com/it/page.jsp?id=728811