...service contract you see. Annual support contracts can easily add 20% to the total license fee, and companies should negotiatehard for added extras. Consider whether you need all the support your supplier offers. Once you have calculated...
http://www.computerweekly.com/Articles/2006/02/17/214268/roi-for-smbs.htm
...specialists. But Gartner's main advice is to take advantage of the situation by pushing for a better deal. "Negotiatehard, because IBM and Lenovo are anxious for strong sales to justify the deal," the research note said. About silicon...
http://hardware.silicon.com/desktops/0,39024837,39130274,00.htm