Results for the tag, national customer.

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...February 2009 12:12 Online retailers are leading the way in customer satisfaction, a survey has revealed. The National Customer Satisfaction Index (NCSI-UK) was launched for the sector with a 0-100 point index scale. E-commerce... http://www.computerweekly.com/Articles/2009/02/26/235030/E-tailers-top-customer-satisfaction-league.htm
Software Scottish councils take a step closer to shared CRM system The National Customer Relationship Management (CRM) Project for Scotland has selected Lagan as the preferred supplier for its CRM system. The... http://www.computerweekly.com/Articles/2007/08/13/226170/scottish-councils-take-a-step-closer-to-shared-crm-system.htm
...automated before." Smallwood pointed to the need for more sophisticated data mining and analysis tools to search national customer databases rather than state-only information. "It'll be a culture change," she said. Analysts also said... http://www.computerweekly.com/Articles/2004/11/12/206690/insurers-face-it-splurge.htm
...Abbey National said it was assessing the service and added that it had not given Egg permission to aggregate Abbey National customer data. Aggregation services have been dogged by legal uncertainty. Last year Egg and Virgin Money decided to... http://www.computerweekly.com/Articles/2002/05/23/187344/banks-fear-legality-of-web-aggregation.htm

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