Results for the tag, max blumberg.

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UK shoppers take a tough line on poor website performance

News
| www.computerweekly.com
| 22/09/2008

...number of options to quickly make their thoughts known about a company. The ramifications of this can be huge," said Max Blumberg, customer management strategist at the University of London and a corporate psychologist. "Online businesses... http://www.computerweekly.com/Articles/2008/09/22/232385/uk-shoppers-take-a-tough-line-on-poor-website-performance.htm

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Intolerance for Online Transaction Issues Jumps Among British Consumers in 2008

News
| www.tealeaf.com

...of options to quickly make their thoughts known about a company. The ramifications of this can be huge," said Dr. Max Blumberg, Customer Management Strategist at the University of London and Corporate Psychologist. "Online businesses need... http://www.tealeaf.com/news/press_releases/2008/0922.asp

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