...One of the smartest things for an IT director to do in a recession is to change what they think about, according to MarkLycett, lecturer in interactive systems at Brunel University. He believes it's better to focus more on understanding problems...
http://www.computerweekly.com/Articles/2001/05/31/180639/on-the-block.htm
...Details from Amazon) Soft cover ISBN: 1591402700 (Details from the Publishers; Details from Amazon) MarkLycett Biography MarkLycett holds a BSc in Computing and Business Management (Oxford Brookes), a MSc in Information Systems (Brunel...
http://www.cs.york.ac.uk/mis/KNICOP/Authors/Mark_Lycett.html