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Building regulations for IT
...sized company, would come under the radar of the FSA. It would require FSA certification before live running, using live customer data. To run such a system in a live environment without FSA certification would be illegal and would result in heavy... http://www.computerweekly.com/Articles/2008/11/28/233642/building-regulations-for-it.htm
UK firms ignorant of Data Protection Act
...worrying 44% of IT heads use live customer data to test applications, even...insecure places in which to process live customer data, with printouts and test...complex than simply using non-live customer data, which skews results... http://www.computerweekly.com/Articles/2006/07/03/216728/uk-firms-ignorant-of-data-protection-act.htm
Live-data app tests may break law, firms warned
...Protection Act because they are using live customer data to test their applications...Compuware, 44% said they used live customer data to test applications. The...they are authorised to use the live customer data. Audit and access trails... http://www.computerweekly.com/Articles/2006/07/11/216877/live-data-app-tests-may-break-law-firms-warned.htm
Firms risk breaching Data Protection Act with live data application tests
...DPA) because they are using live customer data to test their applications...44% said they are still using live customer data to test applications. The...they are authorised to use the live customer data. Thirdly, audit and... http://www.computerweekly.com/Articles/2006/07/04/216771/firms-risk-breaching-data-protection-act-with-live-data-application.htm
Fuller's revamps IT system
...server under AIX, IBM's Unix implementation. The enhancement will add a "dashboard" layer that integrates live customer and business data to provide role and transaction-dependent insights into the underlying data. These include accounts... http://www.computerweekly.com/Articles/2007/06/21/224962/fullers-revamps-it-system.htm
Get the most from your IP network
... Once integration has been achieved, imagine the benefits your sales force could gain from being able to obtain live customer data anywhere in the field. And imagine what your engineers could do if they could look at maintenance records and... http://www.computerweekly.com/Articles/2004/11/05/206537/get-the-most-from-your-ip-network.htm
Firms not using B2B potential
...commissioned by software supplier Haht Commerce, found that companies were largely incapable of providing sales teams with live customer account details (82%), so bad debtors remained undiscovered. It also found that most companies were not very... http://www.computerweekly.com/Articles/2002/10/24/190495/firms-not-using-b2b-potential.htm
Why real-time CRM analytics is hot
...support in real time is now feasible. Closing the loop between the data collection, the analysis of information and live customer support is an attractive proposition. But the main barriers to success - integration of data, IT infrastructure... http://www.computerweekly.com/Articles/2002/01/24/184793/Why-real-time-CRM-analytics-is-hot.htm
Test data could breach Data Protection Act
...Data Commissioner if they test new IT systems using live customer data. The UK Data Protection Act permits businesses...companies commissioned by Compuware found the use of live customer data in a test environment was commonplace, with 42... http://www.computerweekly.com/Articles/2002/09/23/189838/test-data-could-breach-data-protection-act.htm
Firms must organise their data or face prosecution
...European human rights legislation. Lock said, "Many organisations test new applications on an extract from a live customer database. In many instances that would be breaking the Act, and many are not aware of that. There is potentially... http://www.computerweekly.com/Articles/2004/09/17/205224/firms-must-organise-their-data-or-face-prosecution.htm
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3 new Office Live customer stories - training, the Algarve and premium fresh cocktails..
...PM by dstrange 3 new Office Live customer stories - training, the Algarve...co.uk Filed under: office live, Customer story Comments # distance...Archive ยป 3 new Office Live customer stories - training, the Algarve... http://blogs.msdn.com/officerocker/archive/2008/01/22/3-new-office-live-customer-stories-training-the-algarve-and-premium-fresh-cocktails.aspx
Suite solutions
Use of Live Customer Data in Application Testing Still Widespread
Akonix Addresses Instant Messaging Security
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SightMax Brings Live Customer Service Chat To The iPhone
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Cmather.com Now Offers Professional Affordable Web Design Services Worldwide
...navigation, social bookmarking integration, contact forms, live customer support solutions, content management systems...Cmather.com Web design customers also receive 24/7 live customer support. "Cmather.com has taken Web design... http://www.prlog.org/10370025-cmathercom-now-offers-professional-affordable-web-design-services-worldwide.html
ECSI - Live Customer Service
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Support IT jobs in East Anglia
ASDA Achieves 19% Bounce Rate Reduction Using Maxymiser Multivariate Testing
Live Customer Support, Help Desk Management Software
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