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...implementation phase with completion expected in 2011. "It is now paying dividends in excess of its costs," said Ken Harvey, chief technology and services officer at HSBC. "This project is aimed at improving customer experiences and it happens... http://www.computerweekly.com/Articles/2008/10/28/232952/hsbc-one-platform-strategy-pays-for-itself.htm
...when the project began two years ago. But rather than cutting spending on the project in reaction to the downturn, Ken Harvey, chief technology and services officer at HSBC, is spending more on it. Investing in IT is more important during... http://www.computerweekly.com/Articles/2008/10/30/232979/it-project-cuts-during-downturn-a-bad-idea.htm
...officer, in a move designed to bring the bank's technology and customer services strategies closer together. CIO Ken Harvey will take on the new role of chief technology and services officer in October, replacing David Hodgkinson, who will... http://www.computerweekly.com/Articles/2008/09/30/232490/hsbc-merges-it-and-operations-heads.htm
...line is never far from senior management's lips, there is a green agenda too," he says. This is confirmed by Ken Harvey, group CIO of HSBC. "As the price of oil has hit the roof, the cost of powering datacentres has become something... http://www.computerweekly.com/Articles/2007/05/01/223485/how-green-it-delivers-big-energy-savings.htm
...collaboration tools provide significant increases in productivity, but are no substitute for in-person meetings," said CIO Ken Harvey. "This gives us the experience and benefit of actually being in the room with colleagues on the other side of the world... http://www.computerweekly.com/Articles/2008/09/05/232149/hsbc-introduces-virtual-conference-rooms.htm
...to cut its transaction costs still further in the years ahead. Speaking at last week’s Gartner ITxpo in Cannes, Ken Harvey, chief information officer at HSBC, said, “We go out to tender IT services and most outsourcers cannot match our own... http://www.computerweekly.com/Articles/2006/11/14/219866/we-beat-outsourcers-on-efficiency-gains-says-hsbc.htm
...targets. Speaking at analyst firm Gartner’s ITxpo in Cannes last week, the bank’s chief information officer Ken Harvey took the stage with senior Gartner analysts Peter Sondergaard and Susan Landry to answer questions about how he runs... http://www.computerweekly.com/Articles/2006/11/14/219880/hsbc-cio-shares-secrets-of-keeping-28000-staff-on-target.htm
...Comments (0) | TrackBacks (0) I was at a very interesting presentation today with HSBC's IT and operations head Ken Harvey. He was giving a presentation about the bank's One HSBC project. This is a project to move all the bank's different... http://www.computerweekly.com/blogs/read-all-about-it/comment/
...Comments (0) | TrackBacks (0) I was at a very interesting presentation today with HSBC's IT and operations head Ken Harvey. He was giving a presentation about the bank's One HSBC project. This is a project to move all the bank's different... http://www.computerweekly.com/blogs/read-all-about-it/2008/10/hsbc-captivates-despite-good-v.html
...the time taken for new projects to be developed. Although a supporter of using software from third party suppliers Ken Harvey, chief technology and services officer at HSBC, does not think it is ready for large global businesses like HSBC... http://www.computerweekly.com/blogs/read-all-about-it/2008/10/is-offtheshelf-software-ready.html

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