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All ResultsResults from Computer Weekly - JONATHAN ETHERIDGE

First Direct attempts to build customer confidence
...the Internet Explorer version 7.0 web browsers whether they are on the legitimate First Direct site or not. Jonathan Etheridge, head of e-futures at First Direct, said this method of security does not change the user experience. "The... http://www.computerweekly.com/Articles/2008/02/19/229466/first-direct-attempts-to-build-customer-confidence.htm
Globalisation: IT management strategies
...for the end-user. Meanwhile, First Direct, a division of HSBC, has moved to a new e-commerce platform. Jonathan Etheridge, head of e-futures at the bank, said it gave customers additional functionality and offered an improved business... http://www.computerweekly.com/Articles/2007/08/14/226133/globalisation-it-management-strategies.htm
Browser glitches stretch First Direct
...Service desk staff had to talk thousands of callers through the steps they needed to take to update their browser. Jonathan Etheridge, head of e- futures at First Direct, said the move to the new platform was part of HSBC Group's programme to... http://www.computerweekly.com/Articles/2007/03/27/222668/browser-glitches-stretch-first-direct.htm
Is your Web site a dog's dinner?
...how best to use it. All this rings a bell with Jonathan Etheridge, head of e-futures at direct banking group First...easier." How to get Web site design right Jonathan Etheridge, head of e-futures at First Direct, offers the... http://www.computerweekly.com/Articles/2000/05/11/175446/is-your-web-site-a-dogs-dinner.htm
First Direct customers request Wap banking service, despite slowness
...existing customers. "The reality is that Wap is slow - it's like the Internet eight or nine years ago," says Jonathan Etheridge, First Direct's head of e-futures. "We expected the early adopters to be technical gurus. But 48% of those... http://www.computerweekly.com/Articles/2000/06/22/176703/first-direct-customers-request-wap-banking-service-despite.htm
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All ResultsNews and blogs from the web - JONATHAN ETHERIDGE

End of the road? | Banking Technology magazine
  • News
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...Direct customers. “Banks are traditionally very good at coming between customers and their money,” says Jonathan Etheridge, head of e-futures at First Direct. “But I think any bank that’s sensible will want to embrace aggregation... http://www.bankingtech.com/bankingtech/article.do?articleid=20000078040
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