Results for the tag, integrated crm.

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Risk Management Harvey Nichols has ab fab integrated CRM and analysis solutions Harvey Nichols is enhancing the overall shopping experience for its customers by implementation of CRM... http://www.computerweekly.com/Articles/2007/11/26/228285/harvey-nichols-has-ab-fab-integrated-crm-and-analysis-solutions.htm
Software Electrolux targets contact centre savings with integrated CRM tool Electrolux aims to cut its call centre costs by a third with a customer relationship management system. The electrical... http://www.computerweekly.com/Articles/2006/02/07/214092/electrolux-targets-contact-centre-savings-with-integrated-crm.htm
JD Edwards has given details of a new version of its collaborative customer relationship management software, CRM version 1.1. http://www.computerweekly.com/Articles/2001/12/19/184431/jd-edwards-releases-integrated-crm-package.htm
...Pharmaceutical technology company Dendrite has teamed up with Oracle to deliver what they claim is the industry's first integrated CRM solution for the worldwide pharmaceutical industry. The agreement will see Oracle's E-Business Suite integrated... http://www.computerweekly.com/Articles/2001/08/01/181886/dendrite-takes-its-integrated-crm-medicine.htm
...22 February 2007 02:37 Hounslow Homes, which manages 16,500 homes for the London Borough of Hounslow, has integrated CRM technology with its back office systems. The system is designed to allow customer service advisers to search customers... http://www.computerweekly.com/Articles/2007/02/22/221974/housing-body-integrates-crm-with-back-office.htm
...Heatmiser looked at both SAP Business One and Pegasus Opera but we chose to go with SAP because it included an integrated CRM and MRP module. “We have just gone live on the system and expect our repeat business from existing customers to... http://www.computerweekly.com/Articles/2007/06/07/224605/heating-firm-improves-customer-service-with-sap.htm
...in his business is now set up as a bill of materials so that he knows what to order, week on week. Finally, integrated CRM enables sales people to examine customers, suppliers and leads. Telephone calls, meetings and contact information... http://www.computerweekly.com/Articles/2006/04/11/215232/go-straight-to-the-info-you-need.htm
...are great when deployed within a customer relationship management system at a call centre. But outside a fully-integrated CRM system, tracking incoming calls can quickly become an impossible task if end-users have more than one way to store... http://www.computerweekly.com/Articles/2007/02/13/221721/Making-a-case-for-VoIP.htm
...contact centre, its next aim is to move to a fully integrated CRM system, but not before carefully reviewing and...contact centre, its next aim is to move to a fully integrated CRM system, but not before carefully reviewing and... http://www.computerweekly.com/Articles/2004/05/11/202313/information-central.htm
...aligns with Eloqua Salesforce.com and lead generation vendor Eloqua have unveiled a partnership to deliver tightly integrated CRM and digital marketing analytic applications that boost sales via enhanced communication with potential buyers. ... http://www.computerweekly.com/Articles/2002/11/04/190715/salesforce.com-aligns-with-eloqua.htm

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