...online presence. In practice, the human element and the labour-intensive nature of the fulfilment process resulted indelays. And when the volume of business increased, it started to look unsatisfactory. "It gave the illusion of a fairly...
http://www.computerweekly.com/Articles/2001/09/06/182283/picture-this.htm
...However, the need to obtain signatures causes business processes to be driven to the physical world, resulting, not only, indelays and costs, but also, in the loss of competitiveness and the ability to adapt. The objective is simple — maintain...
http://www.findwhitepapers.com/whitepaper1248/