Results for the tag, housing repairs.

Find the latest news and information on housing repairs from ComputerWeekly.com and the web.

All ResultsResults from Computer Weekly - HOUSING REPAIRS

Housing Hartlepool signs IT managed services deal

News
| www.computerweekly.com
| 18/05/2007

Social landlord Housing Hartlepool has signed an IT services deal with Northgate Information Systems to improve its repairs service. http://www.computerweekly.com/Articles/2007/05/18/223970/Housing-Hartlepool-signs-IT-managed-services-deal.htm

Council integrates CRM for single customer view

Case-Study
| www.computerweekly.com
| 23/05/2006

... The council followed the launch of the contact centre with a year-long effort to integrate MySAP CRM with its housing repairs, revenues and benefits and environment and leisure IT systems. The system enables contact centre staff to answer... http://www.computerweekly.com/Articles/2006/05/23/216019/Council-integrates-CRM-for-single-customer-view.htm

PKI secures council transactions

In-Depth
| www.computerweekly.com
| 06/06/2002

...people in a pilot scheme using a housing repairs application from software firm...project manager Sean Dawtry says housing repairs was chosen for the trial because...validity of the user - for the housing repairs function they will need to be... http://www.computerweekly.com/Articles/2002/06/06/187614/PKI-secures-council-transactions.htm

Public services through a portal

News
| www.computerweekly.com
| 13/06/2002

...encompass 100 volunteers. The council will also trial digital TV and allow volunteers to make referrals and book housing repairs online. In the longer term, Leicestershire Council plans to test other technology such as video links but at... http://www.computerweekly.com/Articles/2002/06/13/187711/public-services-through-a-portal.htm

Braintree improves services with CRM

News
| www.computerweekly.com
| 04/10/2005

...service delivery standards. With SPS in place, when a citizen phones or e-mails the council to inquire about housing repairs, environmental issues, recreation facilities or any other service, the inquiry is immediately routed to the new... http://www.computerweekly.com/Articles/2005/10/04/212133/braintree-improves-services-with-crm.htm

Norwich Council signs £85m PFI IT services deal

News
| www.computerweekly.com
| 23/05/2002

...more efficiently, and thereby there will be a major improvement in all services including housing benefit claims, housing repairs, abandoned vehicles and litter." It will make the council less bureaucratic, more efficient and able to provide... http://www.computerweekly.com/Articles/2002/05/23/187357/norwich-council-signs-85m-pfi-it-services-deal.htm

Oil disaster crashes public sector systems

News
| www.computerweekly.com
| 14/12/2005

...of action and its council tax and benefits system crashed. Wandsworth saw its housing benefits, council tax and housing repairs systems go down and Hackney, the least affected of all the councils, was unable to print staff payslips. All... http://www.computerweekly.com/Articles/2005/12/14/213433/oil-disaster-crashes-public-sector-systems.htm

Automated SMS system used to alert Fife parents about emergency school closures

In-Depth
| www.computerweekly.com
| 01/09/2004

...school closures, not just due to bad weather. We are currently considering other services, including alerts for housing repairs, overdue library books, school supply teachers and truancy support for parents." Summary SMS alert systems... http://www.computerweekly.com/Articles/2004/09/01/204812/automated-sms-system-used-to-alert-fife-parents-about-emergency-school.htm

Citizen king

In-Depth
| www.computerweekly.com
| 22/06/2000

...care, which all staff across the authority have attended, to more specific training in functional areas such as housing repairs and social services. Leeds' success in breaking down the barriers between itself and the people it serves has... http://www.computerweekly.com/Articles/2000/06/22/175475/Citizen-king.htm

Outsourcing customer care

In-Depth
| www.computerweekly.com
| 01/12/1999

...centralised customer care centre.Recently, Tower Hamlets introduced a housing customer call centre. Designed to tackle housing repairs quickly and improve access to services by residents, it seemed the ideal solution. However, some union workers... http://www.computerweekly.com/Articles/1999/12/01/179154/outsourcing-customer-care.htm

All Other Computer Weekly Results

All ResultsNews and blogs from the web - HOUSING REPAIRS

ntl:Telewest Business helps power operations for Incommuniti...

pressrelease
| www.itbhandheld.com

...always optimal across the organisation. “Our new network underpins everything we do, from rent collection to housing repairs” said Jason Baines, ICT Infrastructure Manager for Incommunities. “It is vital that our network operates efficiently... http://www.itbhandheld.com/pr/33875

ntl:Telewest Business - Southampton City Council