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Building firm uses e-Service Desk software for ITIL compliance on IT helpdesk
Risk Management Building firm uses e-Service Desk software for ITIL compliance on IT helpdesk Building designer Cundall has installed e-Service Desk software to automate incident management... http://www.computerweekly.com/Articles/2008/04/17/230325/building-firm-uses-e-service-desk-software-for-itil-compliance-on-it.htm
itSMF UK: Communication in the real world
...needs a congruent plan and is supported by senior sponsors/management by both words and deeds. itSMF UK as the voice for ITIL and service management depends on effective communication to keep its membership informed. A cornerstone is the annual... http://www.computerweekly.com/Articles/2008/10/23/232801/itsmf-uk-communication-in-the-real-world.htm
New deal for ITIL
Register | Login New deal for ITIL by Tash Shifrin Monday 13 November 2006 03:45...Office of Government Commerce’s official publisher for ITIL material. The deal will also see ITSMFI provide translation... http://www.computerweekly.com/Articles/2006/11/13/219889/New-deal-for-ITIL.htm
Hot skills: the IT Infrastructure Library
...cost from about £200. The exam fee is £160 some trainers offer discounts. There's a public collaboration site for ITIL practitioners. See also the OGC's best management practice guide. QHS6-20081126.1 http://www.computerweekly.com/Articles/2008/12/01/233668/hot-skills-the-it-infrastructure-library.htm
UK businesses not ready for ITIL version 3
IT Management UK businesses not ready for ITIL version 3 Seven out of 10 IT managers say they are not equipped to change over to ITIL version 3, according to research from... http://www.computerweekly.com/Articles/2007/11/12/228051/uk-businesses-not-ready-for-itil-version-3.htm
Aerospace developments drive demand for specialist contractors
...but the process of obtaining clearance can make the sector challenging to break into initially." Demand has grown for ITIL-qualified contractors and for people with niche skills in the applications used in aircraft design - computer-aided... http://www.computerweekly.com/Articles/2006/03/28/214982/aerospace-developments-drive-demand-for-specialist-contractors.htm
Should I take business or IT qualifications?
...qualification in business studies or IT, or do a professional qualification such as ITIL or MCSE? The solution: Opt for ITIL or Prince2 to win managerial role Before undertaking any time and cost-intensive training, it is important to be... http://www.computerweekly.com/Articles/2007/01/17/221227/Should-I-take-business-or-IT-qualifications.htm
Your shout: Pioneering Apple, ITIL, IT skills
... Helen Beckett's article "Toolkit for a common approach" (Computer Weekly, 8 August) presents a credible case for ITIL having come of age, yet how many organisations still offer poor service based on reactive helpdesks, haphazard change... http://www.computerweekly.com/Articles/2006/08/29/217946/your-shout-pioneering-apple-itil-it-skills.htm
ITSMF to showcase service
...IT Infrastructure Library (ITIL) service management standards, and its annual conference provides an annual showcase for ITIL best practice through case studies and presentations. Phil Ives, IT director of Yell Group and chairman of the ITSMF... http://www.computerweekly.com/Articles/2006/10/19/219281/ITSMF-to-showcase-service.htm
Tif moves up a gear to maximise business value
...The Office of Government Commerce, working with standards bodies, rewrote part of this library. The key driver for ITIL is the recognition by organisations of their increasing dependence on IT to satisfy corporate aims and meet business needs... http://www.computerweekly.com/Articles/2004/08/05/204333/tif-moves-up-a-gear-to-maximise-business-value.htm
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All ResultsNews and blogs from the web - FOR ITIL

Axios flags need for ITIL-based service value management - Computer Business Review : News
... Home > News > Axios flags need for ITIL-based service value management...friendly Email Axios flags need for ITIL-based service value management...logical next step up the business level for ITIL. The elements of service value management... http://www.cbronline.com/news/axios_flags_need_for_itil_based_service_value_management_250909
Infra Achieves Enhanced Pink Verification for ITIL Support
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Axios advisory: ITIL v3 may not be right for everyone
Putting Together a Useful Project Plan for ITIL Configuration Management - CIO.com - Business
Press Release: ISEB EXIN & APMG Agreement – Best News for ITIL® Refresh (V3) : News : ISEB : BCS
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All ResultsOther content from the web - FOR ITIL

LiveTime announces Geo Location Cloud Service for ITIL Service Management
...Media LiveTime announces Geo Location Cloud Service for ITIL Service Management Published 19th May 2009 Geo Location Cloud Service for ITIL Service Management pinpoints technician location around... http://www.itbinternet.com/pr/27424
Opalis Process Catalogs for ITIL / ITSM : Opalis IT Process Automation
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Infosecurity Europe - Press Releases
BCS to release books for ITIL
Rpeorting for ITIL Service Management software
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