Results for the tag, for customer.

Find the latest news and information on for customer from ComputerWeekly.com and the web.

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Salesforce.com uses Facebook and Twitter for customer service

News
| www.computerweekly.com
| 10/09/2009

IT Services and Outsourcing Salesforce.com uses Facebook and Twitter for customer service Salesforce.com has added Facebook and Twitter features to its customer service platform. The move provides customers... http://www.computerweekly.com/Articles/2009/09/10/237640/salesforce.com-uses-facebook-and-twitter-for-customer.htm

Banks use Twitter for customer services

News
| www.computerweekly.com
| 02/04/2009

Service Oriented Architecture (SOA) and Web Services Banks use Twitter for customer services US banks are already using Twitter as a way of staying in touch with customers, potential customers and the general... http://www.computerweekly.com/Articles/2009/04/02/235506/banks-use-twitter-for-customer-services.htm

The need for customer-centric CRM

Whitepapers
| www.computerweekly.com
| 19/11/2009

Register | Login The need for customer-centric CRM Thursday 19 November 2009 04:30 Most CRM software is strongly focussed on the sales department. It was... http://www.computerweekly.com/Articles/2009/11/19/238749/The-need-for-customer-centric-CRM.htm

Nationwide deploys hosted electronic document management for customer records

News
| www.computerweekly.com
| 14/05/2008

Enterprise Software Nationwide deploys hosted electronic document management for customer records Nationwide Building Society has chosen EDM Group's hosted Scan on Demand business system for flexible access to archived... http://www.computerweekly.com/Articles/2008/05/14/230688/nationwide-deploys-hosted-electronic-document-management-for-customer.htm

Cliff Saran’s FUD blog

Blogs
| www.computerweekly.com

...solution to rapidly embrace and deploy new technologies, with the fact that Gartner's most recent Magic Quadrant report for Customer Call Centre, now rates Salesforce as the lead visionary, can SAP, Oracle and other traditional packaged based solutions... http://www.computerweekly.com/blogs/it-fud-blog/

CoTweet: Twitter tools get collaborative

Blogs
| www.computerweekly.com
| 24/11/2009

...assignment notifications, and to make notes on individual Tweeters. That should help companies monitoring Twitter for customer care purposes make sure Tweets don't fall between the cracks. Other cute features include scheduled tweets and... http://www.computerweekly.com/blogs/enterprise-social-software/2009/11/cotweet-twitter-tools-get-coll.html

O2 to build 1,500 more network sites

News
| www.computerweekly.com
| 18/11/2009

...network growth programme to ensure we have significant headroom for the future and retain our focus on being number one for customer satisfaction," Derek McManus added. QHS5-20091006.1 http://www.computerweekly.com/Articles/2009/11/18/239277/o2-to-build-1500-more-network-sites.htm

The hospitality industry shows an appetite for customer-facing technologies

In-Depth
| www.computerweekly.com
| 26/01/2007

Register | Login The hospitality industry shows an appetite for customer-facing technologies by Computer Weekly Friday 26 January 2007 11:16 Business Focus is a weekly column providing... http://www.computerweekly.com/Articles/2007/01/26/221418/The-hospitality-industry-shows-an-appetite-for-customer-facing.htm

Dominos creates Twitter account after last week's PR disaster

Blogs
| www.computerweekly.com
| 20/04/2009

...being said about them. So its not just for viral marketing that companies should be utilising social media, but for customer relationship, particularly relevant when faced with a digital media storm of the like experienced by Dominos last week... http://www.computerweekly.com/blogs/editors-blog/2009/04/dominos-creates-twitter-accoun.html

Newham saves time with single interface for customer relationship management

In-Depth
| www.computerweekly.com
| 20/04/2006

Register | Login Newham saves time with single interface for customer relationship management by Will Hadfield Thursday 20 April 2006 03:05 The London Borough of Newham has reduced the time... http://www.computerweekly.com/Articles/2006/04/20/215492/Newham-saves-time-with-single-interface-for-customer-relationship.htm

All Other Computer Weekly Results

All ResultsNews and blogs from the web - FOR CUSTOMER

E*TRADE FINANCIAL Extends Agreement with Acxiom for Customer Insights, Data Enhancement and Digital

pressrelease
| www.zibb.com
| 24/11/2009

E*TRADE FINANCIAL Extends Agreement with Acxiom for Customer Insights, Data Enhancement and Digital Marketing Services Global marketing services leader Acxiom(R) Corporation (Nasdaq... http://www.zibb.com/article/5689795/E+TRADE+FINANCIAL+Extends+Agreement+with+Acxiom+for+Customer+Insights+Data+Enhancement+and+Digital+Marketing+Services

FogBugz for Customer Service