...July 2009 A potential £1.4bn in lost sales as 38% of British consumers say they would stop using a company followingpoor customer service* • 91% of British web users say customer service is important or very important when conducting...
http://www.itbinternet.com/pr/29452
...July 2009 A potential £1.4bn in lost sales as 38% of British consumers say they would stop using a company followingpoor customer service* • 91% of British web users say customer service is important or very important when conducting...
http://www.itbinternet.com/pr/29452